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St. Charles Chrysler Dodge Jeep Ram
St. Charles, IL
542 Reviews
St. Charles Chrysler Dodge Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 1611 E Main St to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 542 reviews
August 26, 2023
I submitted an online inquiry regarding a new Jeep. Immediately I was contacted via email and stated I’d like a breakdown of the incentives and discounts so I understood their pricing. The lady stated Immediately I was contacted via email and stated I’d like a breakdown of the incentives and discounts so I understood their pricing. The lady stated a member of the team was working on it. A hour later I reached out and no response. Nearly 24 hours later I haven’t heard anything or received any form of communication. The lack of communication and professionalism is disappointing as I will take my business elsewhere. More
by Derrick
Employees Worked With
Courtney
Helpful August 18, 2023
I love the costumer service with sarah she help me great thank you again thanks thank you again thanks More
by Veronica
August 17, 2023
Quick and courtesy service. The service writer was very informative, offered to have my car washed and kept me up to date on the the service progress. The service writer was very informative, offered to have my car washed and kept me up to date on the the service progress. More
by mikep260
August 13, 2023
I had a wonderful experience at St. Charles. I test drove a Jeep Wrangler, went home and did some research, and went back to explore purchasing one. The sales team was helpful but not p Charles. I test drove a Jeep Wrangler, went home and did some research, and went back to explore purchasing one. The sales team was helpful but not pushy, they let me go at my own pace. When I settled on what I wanted, they located the exact vehicle down to the color for me. When I went back to pick it up, the whole process was smooth and I am completely satisfied. More
by NewJeepOwner
Employees Worked With
August 10, 2023
Paul was my service manager. , and every time I go in, he is the person that I want to talk to. I setup my appointments through him. he knows what is needed with my car, and gives , and every time I go in, he is the person that I want to talk to. I setup my appointments through him. he knows what is needed with my car, and gives me a heads up, what is coming up for the car, just a great person to work with. More
by McAlpin
Employees Worked With
Paul from service
August 09, 2023
Every time I go in for service I leave very satisfied with the dealership! They alway do a good job and make sure the customer leaves happy! with the dealership! They alway do a good job and make sure the customer leaves happy! More
by Nelly N
July 30, 2023
St Charles Chrysler Dodge was awesome! Very polite and fast service. Financing was super fast and Easy. Thanks Jimmy! Very polite and fast service. Financing was super fast and Easy. Thanks Jimmy! More
by mbinger99
