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Ronald Easto

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Ronald Easto

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Ronald Easto

Service Director

St. Charles Chrysler Dodge Jeep Ram

1611 East Main Street
St. Charles, IL 60174

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4.7

50 Reviews

Overview Reviews (50) Inventory (377)

4.7

50 Reviews

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50 Reviews of Ronald Easto

April 15, 2024

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Employee Rating

I purchase a GMC Yukon in Dec of 2023. Returned a week later to notify them that I had a chip in windshield and a broken cover on visor, The shop said they would contact in a week when Returned a week later to notify them that I had a chip in windshield and a broken cover on visor, The shop said they would contact in a week when parts came in, it is now April with no response. Also it is supposed to have gone through a 172 point inspection and on the first hot day (April 14 2024) yep no Frikin AC. Will NOT ever return for any reason. They do not stand by their policy. More

by t.olinATHH

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Recommend Dealer

Other Employees Tagged: Frank Tortorella, Zuhri Thahir, Dave Zegar, Bryan Kenealy

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March 29, 2024

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This dealership is terrible. ..worst ever ..they are greedy..especially owner and GM . They do sketchy things to save money ..worst ever ..they are greedy..especially owner and GM . They do sketchy things to save money More

by jodilynnpoling

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Trade-in Experience

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Recommend Dealer

Other Employees Tagged: Sam Barakat

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February 02, 2024

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This dealership has serviced my vehicles for the last 8 years with no complaints. Staff is always friendly and professional. years with no complaints. Staff is always friendly and professional. More

by Yamiman89

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 1

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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your long-term loyalty to xx. Charles Chrysler Dodge Jeep Ram. Our team takes pride in their friendly and professional demeanor.

January 24, 2024

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Employee Rating

Everyone is friendly and the service is always quick . I w always enjoy have the oil changed at the facility. I w always enjoy have the oil changed at the facility. More

by kcbradshaw2003

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your positive remarks about our fast service and welcoming team at St. Charles Chrysler Dodge Jeep Ram. We're glad you have a pleasant experience during your oil changes.

January 21, 2024

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Employee Rating

Everyone is very pleasant and accommodating. I had a couple things pop up outside of my oil change and they took care of everything. Great communication and very friendly! Highly recommend comin I had a couple things pop up outside of my oil change and they took care of everything. Great communication and very friendly! Highly recommend coming here for all maintenance! More

by Bethpertl

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Tortorella, Bryan Kenealy

Helpful 0

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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback and recommendation. It's great to hear about your experience with our oil change service and the St. Charles Chrysler Dodge Jeep Ram team's efficient communication. Thank you for choosing us for all of your maintenance needs.

January 20, 2024

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Employee Rating

always a pleasure all the service staff are friendly and helpful simple service doesn't true into a nightmare helpful simple service doesn't true into a nightmare More

by ronald_easto

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Recommend Dealer

Yes

Helpful 0

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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

It's great to hear that your experiences with our service staff at St. Charles Chrysler Dodge Jeep Ram have been so positive. We truly value your feedback. Thank you for the top rating!

January 10, 2024

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Employee Rating

Excellent and personable service. The service people were very professional and showed that they really cared. The service people were very professional and showed that they really cared. More

by bensong007

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Frank Tortorella, Bryan Kenealy

Helpful 0

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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

We're truly appreciative of your positive feedback; it means a lot to know you found the service from St. Charles Chrysler Dodge Jeep Ram to be professional and caring. Thank you.

December 29, 2023

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Employee Rating

Excellent service - very trust worthy and reliable Quick oil change and tire rotation - not long wait and friendly Quick oil change and tire rotation - not long wait and friendly More

by Kgatto213

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Tortorella, Bryan Kenealy , Joe Winklepleck

Helpful 0

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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for choosing St. Charles Chrysler Dodge Jeep Ram for your automotive needs. It is always great to see our team providing the best experience possible. We look forward to seeing you back for your next oil change and tire rotation.

December 23, 2023

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Employee Rating

Easiest car buying experience ever. Gave us a record deal in record time and I was in and out. Easiest car buying experience ever Gave us a record deal in record time and I was in and out. Easiest car buying experience ever More

by Matthew kulp

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Correa, Sam Barakat, Frank Tortorella, John Rizdy, Zuhri Thahir, Bryan Kenealy, Victor Gonzalez , Joe Winklepleck, Peter Wong

Helpful 0

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Feb 15, 2024 -

St. Charles Chrysler Dodge Jeep Ram responded

Feedback like yours is what makes our day here at St. Charles Chrysler Dodge Jeep Ram. We are pleased to see that you had an easy car-buying experience.

December 20, 2023

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Employee Rating

Extremely helpful taking care of my trucks recall issue. Fast and efficient with great staff who helped make the process easier. I highly recommend them for your vehicle needs. Fast and efficient with great staff who helped make the process easier. I highly recommend them for your vehicle needs. More

by ericb173

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Tortorella, Bryan Kenealy , Joe Winklepleck, Paul Carter

Helpful 0

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Dec 21, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate your high praise, especially regarding our efficiency and recall solutions for your truck at St. Charles Chrysler Dodge Jeep Ram. Your endorsement is well-received! Thank you for recommending us.

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