St Charles Nissan

We went into the dealership not knowing exactly what we wanted. It was a very cold and windy day but Andy went out on the lot and brought up four different cars for us to drive. We settled on an Altima wanted. It was a very cold and windy day but Andy went out on the lot and brought up four different cars for us to drive. We settled on an Altima which suited our needs perfectly. Then came the pricing. Our first offer was accepted and that was that. I've had very bad experiences with car dealers before but this was an absolute no brainer. We had just left a dealer in Wentzville and the salesman was a perfect jerk so I wasn't in the best of moods when I got to St Charles Nissan but Andy quickly changed that. Overall, a 100% delightful car buying experience. There was no financing but Cathy made the paperwork a painless effort. I will recommend Andy and Cathy to all my friends and family. More

We came to Nissan looking for a family vehicle. Joe was very very helpful in assisting us in everything we were looking for in a car. We ended up going with the Rouge and couldn't be happier with our choic very very helpful in assisting us in everything we were looking for in a car. We ended up going with the Rouge and couldn't be happier with our choice. We would most definitely choose this dealership again. Joe was a fantastic salesman to deal with and when we refer someone to Nissan we can only hope Joe is there to help the people we send there!! Awesome customer service! More

A Breath of Fresh Air: My son was looking for a low price, good quality used car. We had been to a few dealers that we hadn't felt like were willing to work within his budget. Greg was different. H price, good quality used car. We had been to a few dealers that we hadn't felt like were willing to work within his budget. Greg was different. He worked with my son (the other dealers only wanted to speak to us, his parents). After my son told Greg his budget, Greg drove us through the lot pointing out all the cars that he would be able to negotiate into our price range. It was freezing cold, close to closing on a Saturday evening. He was willing to stay and get everything done so that my son could drive off the lot in his "new" car that evening. I would definitely recommend this dealership and when you get there make sure you ask for Greg. More

I had looked at so many vans and so many dealers this was the most friendly staff I have ever seen. Graing (the surfer dude) was amazing. He made my shopping easy. Thank you from my whole family. the most friendly staff I have ever seen. Graing (the surfer dude) was amazing. He made my shopping easy. Thank you from my whole family. More

This is my 2nd vehicle purchase from Paul Hinton in 6 months. My first purchase was a 2013 Nissan Rogue. Paul answered all my questions, made me feel comfortable with my vehicle selection by ensuring t months. My first purchase was a 2013 Nissan Rogue. Paul answered all my questions, made me feel comfortable with my vehicle selection by ensuring that the car was comfortable for me with the features I requested. I did not feel pressured nor did he try to rush my purchase. When we needed a vehicle for our teenager, I shopped around and was not impressed by the customer service of the sales people I encountered. I called Paul and he did everything possible to find a safe and reliable vehicle for my daughter. Paul test drove several vehicles before making his recommendation to us. I plan to buy my next vehicle from Paul and will refer everyone I know to him. Thank You Paul!!!!! More

This is the 3rd car that I have purchased from Joe at St. Charles Automotive. Every experience has been wonderful. His follow up and assistance with any questions are two reasons that I will continue to co Charles Automotive. Every experience has been wonderful. His follow up and assistance with any questions are two reasons that I will continue to come back to purchase from him. More

I wouldn't consider going anywhere else to buy a car!!! I've leased a Nissan Altima from St. Charles Nissan for several years now. I was a bit skeptical at first about leasing, but Joe and the team car!!! I've leased a Nissan Altima from St. Charles Nissan for several years now. I was a bit skeptical at first about leasing, but Joe and the team at St. Charles Nissan explained the ins and outs to a T and I couldn't feel more comfortable with my decison to lease. I've recommended several family members and friends to Joe and they are equally happy with their experience. He makes it easy to find the car you want, and works with you to come up with a monthly payment that will fit your budget. I've always felt that the St. Charles Nissan team goes above and beyond to get you the best deal. I will definitley be a long time customer! More

The dealership helped me exchange a 2013 Versa S for a Versa SV. The SV cost more because it had more features. I did not receive the amount I paid for the Versa S because it became a used car. The dealer Versa SV. The SV cost more because it had more features. I did not receive the amount I paid for the Versa S because it became a used car. The dealership help lower the Versa SV cost by searching for rebates. I was impressed with their help! Thanks so much! I have told my friends and family about St Charles NIssan's help and told them if you are in the market for a new car go there. More

The salesman Justin Londoff lied on the sale said there were new brakes and took about a month then realized the back were almost worn to nothing. Then 3months later car battery was dead had to jump it. To were new brakes and took about a month then realized the back were almost worn to nothing. Then 3months later car battery was dead had to jump it. Told me over the phone it was put in 6 months ago when leather kit was put in bring it back. Brought it back said it was fine then had to print outs from autozone and advance that said the battery was bad they said it's not covered cause they put a new key battery in not a car battery. They lie and are rude and cheap. Would never recommend anyone to them. Don't go here More

I worked with Andy Pomeroy over about a five hour period on a Saturday. He was busy balancing me as well as at least one another former customer (back to purchase again from him), but he didn't make me feel on a Saturday. He was busy balancing me as well as at least one another former customer (back to purchase again from him), but he didn't make me feel neglected. During the lulls of getting gas in the car/negotiations, Andy and Joe Caswell both were pleasant to chat with and pass the time. Andy worked to get the price of the vehicle down as well as secure me an interest rate a full percent point lower than the national bank rates I had been looking at. The financing with Cathy was also exceptionally painless (FYI for buyers, you cannot charge more than 2,000 on a credit card). On the whole, I didn't feel rushed or pressured while at the dealership or working with Andy and I left happy with my vehicle and satisfied with the price and financing. Thanks again. More