St Charles Nissan

I worked with Andy Pomeroy over about a five hour period on a Saturday. He was busy balancing me as well as at least one another former customer (back to purchase again from him), but he didn't make me feel on a Saturday. He was busy balancing me as well as at least one another former customer (back to purchase again from him), but he didn't make me feel neglected. During the lulls of getting gas in the car/negotiations, Andy and Joe Caswell both were pleasant to chat with and pass the time. Andy worked to get the price of the vehicle down as well as secure me an interest rate a full percent point lower than the national bank rates I had been looking at. The financing with Cathy was also exceptionally painless (FYI for buyers, you cannot charge more than 2,000 on a credit card). On the whole, I didn't feel rushed or pressured while at the dealership or working with Andy and I left happy with my vehicle and satisfied with the price and financing. Thanks again. More

Met Mr Low upon arrival at the dealership. Told him what I was looking for he directed me to Joe which was one of his sales personel. Joe took over and made the process of picking out a car and doing the pa I was looking for he directed me to Joe which was one of his sales personel. Joe took over and made the process of picking out a car and doing the paper work a real pleasure. One if not the car purchases I have made. From there the service continued to Mr Kahn who was there Business Manager, again the process was simple no stress and he was as the other two a real class gentleman to work with. Everyone at St Charles Automotive was really great, which made this a wonderful buying experience. Thanks Again Gary More

The staff is always very friendly and polite. They know me by name. When I needed a repair that was not covered by warranty, Nissan and the dealership worked with me to defray much of the cost. me by name. When I needed a repair that was not covered by warranty, Nissan and the dealership worked with me to defray much of the cost. More

Every time I come to the Nissan service department, I get great customer service and I get quality work done to my 2007 Nissan Maxima. great customer service and I get quality work done to my 2007 Nissan Maxima. More

The promptness of service advisors was immediate and vey plesant and knowledgable.Too be able to pull right into service,especially on this cold morning was great.Work was completed as I waited,and did not plesant and knowledgable.Too be able to pull right into service,especially on this cold morning was great.Work was completed as I waited,and did not take long.When complete,advisor explained all,stamped book,advised/set next appointment,then took to me to cashier who was very nice and explained all work also.Thanks to all the staff! More

We were very happy with St Charles Nissan and in particular Bob Hughs who helped us purchase a used Nisan Quest. We received professional service from him and his company. We would certainly recom particular Bob Hughs who helped us purchase a used Nisan Quest. We received professional service from him and his company. We would certainly recommend this dealership to others. More

Just bought a new vehicle from St Charles Nissan. Overall, the experiences there had been good. It is understandable that sales try to make profits from customers. I wish the negotiation had been sho Overall, the experiences there had been good. It is understandable that sales try to make profits from customers. I wish the negotiation had been shorter and more efficient, and the dealer could have made a good same deal within short discussion. Still I am happy with their quality service and the whole process of deal. More

THIS IS THE BEST DEALERSHIP IN THE WORLD YOU WILL BE VERY HAPPY WHEN YOU LEAVE THIS PLACE. EVERYONE THIER IS VERY PROFESSIONAL. STAFF KEEP UP THE GOOD WORK. AND IF YOU STOP IN SEE MY SALEPERSON MR. PAUL HI HAPPY WHEN YOU LEAVE THIS PLACE. EVERYONE THIER IS VERY PROFESSIONAL. STAFF KEEP UP THE GOOD WORK. AND IF YOU STOP IN SEE MY SALEPERSON MR. PAUL HINTON THIS IS THE FOURTH CAR I BROUGHT FROM HIM AT NISSAN. KEEP UP THE GOOD WORK PAUL, YOU ALL WAYS DO. NISSAN CARS ARE THE BEST!!!! WOULD NOT GO ANYWHERE ELSE!! GO AND SEE FOR YOUR SELF. More

Excellent! I am very particular when it comes to customer service, a pet peeve you might say, anyway I couldn't be more pleased with the friendly service, timely processing and great price I received on my u service, a pet peeve you might say, anyway I couldn't be more pleased with the friendly service, timely processing and great price I received on my used car. I had called Bob ahead of time as I was traveling from 150 miles away. He was straightforward, friendly and helpful so I arranged a time to meet later in the day and when I arrived Bob was there with the car and ready for a drive. Great car as he had said, great price and negotiations were easy, no ridiculous back and forth let me talk to "them in the office" stuff. I actually left there feeling good about my purchase with no regrets and not worked over. Thanks Bob! I will definately be coming your way for my next ride. More

It was a pleasure to do business with all of you. You made the car buying experience easy and customer oriented. Thanks for your help! made the car buying experience easy and customer oriented. Thanks for your help! More