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St Cloud Toyota

Waite Park, MN

4.6
5,550 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,550 reviews

November 23, 2021

Good service for a recall of my Supra. The recall took service 3 plus hours. More

by frickl1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

November 23, 2021

AWAYS THE BEST. Have shopped and had service at this dealership for years and always recevied the best service More

by RSVIHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for continuing to choose St. Cloud Toyota, we appreciate having you as a customer!

November 22, 2021

Ugh! Another awful experience! I just wanted them to check my tires but they ended up doing a tire rotation and then never called me to say they were done!! I dropped off at 10:30a when no one called, w More

by SPORTYAAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Gable
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us and make things right. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

November 22, 2021

Ismail Abukar sold me a Toyota 4Runneron Friday, He spent lots of time showing me the new thing in this suv, He did a great job, Thanks to him for everything Ismail did for me, More

by rmlars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady that gives help was very friendly & helpfull, , Ismail Abukar
Nov 22, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

November 21, 2021

Dan Pope and his service team are the best.They are so welled trained that it doesn't matter who I talk with. More

by CHERIDUBOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Braun
Nov 22, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

November 21, 2021

Nothing against Salesman its allgoes to manager i did purchase two vehicles in one month and other one was deposited being loyal customer they dont care idont understand one vehical get $1000 off from ms More

by SANJAY1020
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam, Marc Alsdurf, Gage Falkenborg, Jon Viemeister
Nov 22, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our sales manager, Jon Viemeister, at 320-253-2581 at your earliest convenience.

Nov 22, 2021 -

SANJAY1020 responded

Hello This is other examples to show how to react with complaints Management supposed to call customer who is not happy not customer call Manager due to High demand and car chip shortages people may by car from your Dealership but its thats settle person like me never ever think about This dealership if treated like that

Nov 22, 2021 -

St Cloud Toyota responded

Hello! If you message us your first and last name we can look you up in our system and definitely give you a call. Or please message us the best way to contact you.

November 21, 2021

Poor inspection on used vehicles and not taking ownership for repairs needing to be done following purchase. More

by BRITNEY.WINKELMAN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Vance
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Pagel, Ethan Kleinschmidt, Ismail Abukar
Nov 22, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback, Britney. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our sales manager, Jon Viemeister, at your earliest convenience.

November 21, 2021

I had a good experience with Gage. He was friendly, very helpful, and not pushy. More

by LISAOTTE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Falkenborg
Nov 22, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

November 20, 2021

I’ve been very pleased with St Cloud Toyota and the service !! They have an excellent staff! Keep up the great work! More

by dzetah59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

November 19, 2021

The service was minty fresh. Couldn't believe how well they serviced my vehicle. I'm happy. More

by albhattarai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismail Abukar
Nov 22, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

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