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St Cloud Toyota

Waite Park, MN

4.6
5,572 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,572 reviews

September 11, 2020

4:00 appointment for scheduled oil change and tire rotation on leased vehicle took over 90 minutes! I was told about 10 minutes before it was done that the oil plug or drop plug was not put in after a More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Faber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

St Cloud Toyota responded

We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. We hope you will give us an opportunity to discuss this further with you. Please call our Service Manager, Ben Becker, at 320-253-2581 at your earliest convenience.

September 11, 2020

I rate the staff at St, Cloud Toyota as A+++++. Dennis treated my with the respect I deserved as a customer. the support staff did a fine job and demonstrated their skills as very professional. Thank yo More

by DWARD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Bartkowitz
Sep 14, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for choosing St. Cloud Toyota!

September 11, 2020

I always have a very positive experience starting with the customer service to the detail in the services provided. Thank you for a great job. More

by MWEBER4719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

September 11, 2020

I never worry about customer service at St. Cloud Toyota. They take care of you very well. I'm happy to take my business there. More

by jameierhofer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer and look forward to working with you again in the future.

September 10, 2020

Great people to work with appointment on time .job complete with explaining what was done and why.car was washed also and clean.easy to get to More

by LKNAPPER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 10, 2020

Rob was great and was knowledgeable and helpful. We enjoyed working with him. The only thing that could have been better was when we were waiting a long time to complete the paperwork for our new Tundr More

by dannygaard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

St Cloud Toyota responded

Thank you for the great review and feedback! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone. Thank you for choosing St. Cloud Toyota!

September 10, 2020

Customer satisfaction seems to be #1 friendliness efficient awhile focusing on the customers desired are meant representative Kendra was very professional @ concern with meet my interests More

by SHARONFOWLER1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Severson
Sep 11, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers' leave happy. Thank you for choosing St. Cloud Toyota!

September 09, 2020

Excellent Customer Service was provided by Dan Fabre, Service Consultant. He Was very thorough in explaining about what was needed for my car, and how soon such repairs were needed. He is very knowledge More

by SLEEMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for continuing to choose St. Cloud Toyota, we appreciate having you as a customer!

September 09, 2020

I was very pleased with the customer service provided by Marvin Graham, Service Consultant. He answered my questions about the service plan, and the needs of my car. I was apprehensive of bringing car in wi More

by SLEEMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Sep 10, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

September 09, 2020

Excellent customer service, were able to get vehicle in for service on short notice being I was from out of town and very polite. Liked the complementary wash. More

by LSUSTERCICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

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