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St Cloud Toyota

Waite Park, MN

4.6
5,566 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,566 reviews

August 24, 2020

About the only thing that was a positive was the service tech Marvin who was in a difficult position that I can appreciate dealing with the customer and the service folks that actually worked on the car. He More

by ROTHRX
Recommend Dealer
No
Employees Worked With
Marvin Graham
Aug 25, 2020 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. We would like to learn more about your situation. Please call our Service Manager, Ben Becker, at 320-253-2581 at your earliest convenience.

August 23, 2020

Very professional. I've never owned a new car till now, & they are making the experience better & better all the time! I will keep returning with the all around great service I get here! More

by Soph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for choosing St. Cloud Toyota and we look forward to working with you again in the future!

August 23, 2020

All the folks at St. Cloud Toyota are great. Brian in the service dept. Is wonderful. He will go out of his way to make sure your experience is second to none. More

by ASCOTISHMAN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

August 22, 2020

Marvin Graham, the service manager, was very polite and patiently answered all of my questions. The waiting area is clean and comfortable. I got a free car wash after the oil change, which was nice. More

by mglen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara LeBrun
Aug 24, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 22, 2020

Rob was both friendly and efficient. The work on my car was done in a timely manner. Great service! All in all, time well spent More

by HWENN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 22, 2020

The service there was excellent. They were up front about pricing and the length of time that it was going to take to do the install of the tonneau cover. I am very pleased with the people that helped me. I More

by KZIERDEN_11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

St Cloud Toyota responded

Thank you for the great review and recommendation! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

August 22, 2020

Got the best deal for the car and my trade in. Family oriented dealership. No hassle. Still waiting for the refund of my $500 deposit! More

by elizabeth.vangard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Darsow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen
Aug 24, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone. Thank you for choosing St. Cloud Toyota!

Aug 24, 2020 -

elizabeth.vangard responded

Thank you for the prompt refund of my $500 deposit. Alex is a 5 star! Thanks St. Cloud Toyota for the best car buying experience!

August 22, 2020

Quick service check in and out, shuttle service makes dropping off my vehicle at lunch and picking it up after work easy! Good communication when my vehicle is done. More

by davidastark
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade
Aug 24, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 21, 2020

I could have not had a worse experience when it came to getting my car done. I went in to get an oil change and it went from taking 45 minutes to over 3 hours long due to the battery being "in the red" acc More

by Mika
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

St Cloud Toyota responded

We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. Please call our Sales Manager, Mick Henkemeyer, at 320-253-2581 at your earliest convenience.

August 21, 2020

Marvin exceeded my expectations!! He’s very tentative to his work. It was a pleasure working with Marvin G. I will definitely recommend him to friends/family. More

by ichanthalakeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Aug 24, 2020 -

St Cloud Toyota responded

Thank you for the great review and recommendation! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

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