St Cloud Toyota

Great service Service was provided with a smile, and promptly. The price was fair, and I felt appreciated as a regular customer. The waiting area is something I app Service was provided with a smile, and promptly. The price was fair, and I felt appreciated as a regular customer. The waiting area is something I appreciate as I usually wait there until the work is done. More

Expensive wheel bearing repair I recently bought tires at a retailer not the dealer, and asked them about a noise in the left front. They mounted the tires, diagnosed the bad wheel I recently bought tires at a retailer not the dealer, and asked them about a noise in the left front. They mounted the tires, diagnosed the bad wheel bearing, and estimated $475 to do the repair. Being loyal to and trusting St. Cloud Toyota's work, I brought the 2005 Prius to them. I was ready to pay the $100 (?) diagnosis fee, but I was a bit surprised to learn that their estimate for the work was over $820. Having invested the diagnosis fee, I authorized the work. That price difference will cause me to rethink whether I bring the 2005 or the 2006 Prius back for expensive repairs. I have no issues with service, workmanship, or personnel. The "book price" for toyota repairs seems a bit steep, especially for my older vehicles. More

How S.C. Toyota earned my business. St. Cloud Toyota earned my business and let me tell you how! My wife bought a new 2007 Toyota Camry with the 4 cyl. motor. After about 9 years of own St. Cloud Toyota earned my business and let me tell you how! My wife bought a new 2007 Toyota Camry with the 4 cyl. motor. After about 9 years of ownership Toyota Motors sent out a recall for those particular vehicles with that specific motor for excessive oil consumption. Brought the car to Carlson Toyota in Coon Rapids,MN. to have it prepared for the oil consumption test of 1000 miles. Having owned that car since shortly after it's birth we have NEVER seen one drop of oil on the garage floor EVER!! Much to my surprise when the car was in Carlson Toyota the service manager told me that our car has a leaky oil pan and therefore could NOT prepare the motor for the 1000 mile oil consumption test UNLESS, they could replace the oil pan gasket at the small cost of only $400.00 dollars!! After a few expletives directed at them for trying to scam me I told them to immediately get the car off of the hoist and I WILL be leaving NOW!! They however had the audacity to let them change the "dirty air and cabin filters" (which I had replaced 1 month earlier) for only $125.00 including labor, which you can imagine what I told them. We then drove immediately to St. Cloud Toyota after calling and speaking to Rich, a service writer, with his assurance that they could get the car in and look at the leaking oil pan gasket. They looked and reassured me that the oil pan did indeed NOT LEAK!! ST. Cloud Toyota then sealed up the engine for the 1000 mile oil consumption test and after the test was complete St, Cloud Toyota rebuilt the engine and it is still in the family and since the repairs has never used another drop of oil!! Now, because of Rich in the service and the quality of work done by the dealership I vowed I would be returning to purchase a vehicle from them and I did. Two years ago my wife and I purchased a beautiful 2014 Highlander Limited from St. Cloud Toyota with the help of one helluva great salesman by the name of D. Darcy. No pressure is his character and D. Darcy did everything we asked of him and he made sure that the vehicle was in PRISTINE condition when we took delivery. I couldn't have been more impressed with this dealership and it's employee's!! We were so impressed that we made a deal on an exceptionally PRISTINE 2017 Highlander just yesterday (22719) with the same salesman D.Darcy and once again he did his magic to make our experience nothing short of OUTSTANDING!! Whenever we need the oil changed and the tires (which I always request new Michelin's be installed before I will take delivery) rotated ,we'll drive the 100 mile round trip to St. Cloud Toyota because of the first class dealership they are!! Thanks again D.Darcy for such a pleasant and memorable experience we won't forget. One more thing; kudos to Mitch in the financing department for his excellent work and knowledge of his job and computers!!! More

Check engine light The check engine light came on in my 2016 RAV4. Technically I was over the manufacturer warranty for miles. The service team checked over my vehicle a The check engine light came on in my 2016 RAV4. Technically I was over the manufacturer warranty for miles. The service team checked over my vehicle and provided me with reassurance and peace of mind that everything was ok for no charge. More

D-Arcy Rocks!!!! We can't say enough about this salesperson We received the best customer service experience 2 years ago from D-Arcy when we purchased a 2014 Toyota Highlander. We have absolutely loved this veh We received the best customer service experience 2 years ago from D-Arcy when we purchased a 2014 Toyota Highlander. We have absolutely loved this vehicle !!!!!!! Because we are so happy with this car we'll continue to trade up every 2-3 years. We were so happy to find D-Arcy still working at our favorite dealership!!!He was beyond willing to help us with every request and his helpful suggestions were much appreciated. We purchased a 2017 today and the car is awesome!!!!!! We had a very pleasant experience once again and will continue doing business with St.Cloud Toyota!!!!! At no time have we ever been pressured which is so nice and every department, sales, service and financing were also a great experience!!!!!This is an exceptional business and we'll be back!!!!! More

Great to Deal with! The entire staff was very helpful in making sure we ended up with the right car for us along with the right terms. Ismail showed us numerous options The entire staff was very helpful in making sure we ended up with the right car for us along with the right terms. Ismail showed us numerous options over the course of a couple days and was very patient through the process as we explored many options before finalizing our decision. Great friendly group to deal with. More

The BEST Toyota Service Center! GREAT Customer Service! Lori worked my car in to have a battery check without an appointment. She figured out that the problem had to do with the key battery which was subseq Lori worked my car in to have a battery check without an appointment. She figured out that the problem had to do with the key battery which was subsequently replaced. Appreciated getting the car in quickly as I did not have confidence in driving the car without a battery check. Always great customer service at St. Cloud Toyota service center by ALL staff. Lori, in particular, however, always gives advice which can be trusted, and she excels in customer service! More

Amazing and Quick Toyota of St. Cloud has been amazing to me getting my vehicle ready to go out on the roads and with the amazing customer care! You can't find a better Toyota of St. Cloud has been amazing to me getting my vehicle ready to go out on the roads and with the amazing customer care! You can't find a better place to get a new car or have your current vehicle repaired! More

Pleased with Service Dan was very polite and helpful and I received the service that I expected. I also enjoy the rides with Tom the driver we have good conversations. I a Dan was very polite and helpful and I received the service that I expected. I also enjoy the rides with Tom the driver we have good conversations. I am usually pleased with the service and have had very minimal times when things did not go quite like they should have. All-in-all I will continue to utilize the service at St Cloud Toyota. More

Highlander Purchase I had a very positive experience purchasing my 2019 Highlander. The online price was very straightforward and competitive. My salesman, Rob Brink, w I had a very positive experience purchasing my 2019 Highlander. The online price was very straightforward and competitive. My salesman, Rob Brink, was very knowledgeable and thorough. It was a very positive experience from start to finish and I would recommend this dealership to anyone looking to purchase a Toyota. More