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St Cloud Toyota

Waite Park, MN

4.6
5,522 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,522 reviews

March 01, 2025

Bought a RAV4 a year ago from Rob Brink. Liked working with him. So we bought a 2025 Camry from him again yesterday. More

by Steve P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 24, 2025

We had visited with Jeff Greene about watching for a specific model of a used vehicle, he notified us each time he had one available. We came in to test drive the one he had in February - checked all th More

by Terri H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

February 20, 2025

Service manager Rob G has been first rate. Didn’t jump to any conclusions has put together a plan and has been professional and considerate throughout the process. Still working on the issue More

by Hanshelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 20, 2025

I used to have an advisor who was very helpful and explained what was wrong with my car and what needed to be fixed. He works in auto parts dept now. The advisor I had recently wasn't very customer fr More

by babybugrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. If there's anything we can do to make your experience better, please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

February 17, 2025

Took 2 hours for an oil change because technician did not know how to take spare tire cover off. I requested sit in spare tire to get low tire light to go off. No one updated me on why it took so long until More

by lewellyn2011
Recommend Dealer
No
Feb 18, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

February 16, 2025

Very professinal and great service department! Service advisors you can talk to and trust with your Toyota. More

by BRUCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 16, 2025

Every thing went very smoothly without a lot of pressure. Sales and financial people did great. More

by david.nevala0833
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Brink
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Stallings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 15, 2025

I always feel like I am getting an honest opinion. Sharmeta went out of her way to help me get my coupon discount. More

by wakemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 08, 2025

They quoted me one price for a water pump repair and when I got to the dealership they wanted $400+ more. The service advisor said "where's your proof". I said you record the calls plus you sent me an email. More

by trosluke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Gable
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

February 07, 2025

SC Toyota did a great job on my car. My drive belt was changed by a master mechanic. I'm happy about that. I just wish I'd known in advance that there was a $15 environmental disposal fe More

by REDSEEKER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharmeta Hendrickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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