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St Cloud Toyota

Waite Park, MN

4.6
5,524 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,524 reviews

January 04, 2023

On line batteries deal did not work for me very disappointed didn’t get a better price More

by MOB18214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

January 03, 2023

Overall experience was ok except for the fact we just noticed 2 big dents on top the vehicle. Didn’t notice these when we drove and inspected the vehicle, it then went to get detailed. ?? More

by sswinter
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Feldewerd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

January 01, 2023

They were very nice and got us the best interest that they could will recommend any one to them More

by debmidas626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Feldewerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Kleinschmidt
Jan 02, 2023 -

St Cloud Toyota responded

Thank you for the wonderful review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customer's leave happy.

January 01, 2023

Good service. Forgot the car wash but slushy roads would’ve made it dirty right away anyway. More

by SBAIERPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Jan 02, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 01, 2023

Employees are helpful and friendly. The waiting area is clean and comfortable. The coffee is good. No yucky styrofoam cups. More

by k_clyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

St Cloud Toyota responded

Thank you for the wonderful review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customer's leave happy.

December 31, 2022

St Cloud Toyota did an awesome job in helping me purchase a Venza. Once it came in, Nate stayed in constant contact with me so we could do most of the work via email. It was a smooth transaction and I’m extr More

by redriggo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordon Minks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf
Jan 02, 2023 -

St Cloud Toyota responded

Thank you for the wonderful review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customer's leave happy.

December 31, 2022

The service is good but the wait time for an oil change is way to long More

by JCBINSFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Arnold, Ethan Kleinschmidt, James Niemuth
Jan 02, 2023 -

St Cloud Toyota responded

Thank you for taking the time to leave a review. We apologize for the wait time!

December 31, 2022

This survey is nuts service was great but survey is bad drop the dam survey More

by AJDLRAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

St Cloud Toyota responded

Hello, thank you for the great review! There is an option to unsubscribe from the email and text surveys.

December 30, 2022

Excellent service and friendly staff! The appointment was as scheduled. Person at end of service explained everything that had been done! We have been customers at St Cloud Toyota for ove More

by Grrolek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who
Dec 30, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 29, 2022

They make it easy to do business with them. Quality inventory available. Competitive fair price. More

by none
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trevor Jevne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

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