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St Cloud Toyota

Waite Park, MN

4.6
5,577 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,577 reviews

January 22, 2023

Good service, but charged $24 for rotation. I bought the tires from this dealer and part of the benefit was suppose to be free rotation. More

by Johnpaycer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

St Cloud Toyota responded

Hi John. Our service manager has been in touch and is going to refund you for the tire rotation. Please let us know if there is anything else we can do for you.

January 21, 2023

Very good experience. Great group of people to work with. My salesperson was one of the best guys I’ve worked with when buying a vehicle. More

by LANCEHAUGEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

January 21, 2023

Very responsive to customers preferences for vehicle options and price. Respectful of customer, no high pressure tactics throughout the entire buying process. I would rate St Cloud Toyota the best of th More

by haugens2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

January 19, 2023

The team was friendly, respectful, and time efficient. I was highly impressed with how they paid attention to what I wanted and didn’t waste my time upselling me on things I had no interest in. I would al More

by kfree11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Kleinschmidt, Adam Haffner
Jan 19, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

January 19, 2023

I always get very professional and friendly service. Along with very good explanation as to what was done. More

by DAVKAT32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Jan 19, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

January 18, 2023

Rick was very professional and made purchasing my new Tacoma a breeze. Would highly recommend. More

by WEITZ104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

January 16, 2023

I was very disappointed with the mislead information. We waited over an hour for financing. Then were told the warranty does require maintenance which prior we were told it doesn't. Then they forgot to More

by FT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lexi Heinemann
Jan 17, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our sales manager, Mick Henkemeyer at 320-253-2581 at your earliest convenience. Or, let us know the best way to reach you.

More
January 15, 2023

Wonderful to work with. No high pressure approaches. Just helpful, responsive sales services. Highly recommended! More

by haugens2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

January 15, 2023

Mitch kept me up to date on the status of the car and Trevor help the transaction go smoothly when we picked up More

by paul.baumgartner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jevne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf
Jan 16, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

January 14, 2023

So helpful and not at all intimidating. Great buying experience from start to finish. Thanks St Cloud Toyota! More

by LAURAT22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf
Jan 16, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

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