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St Cloud Toyota

Waite Park, MN

4.6
5,522 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,522 reviews

September 18, 2022

Oil change and tire rotation with car wash just a little over an hour! Very pleased since I was waiting. Able to get back to a busy day quickly! Thank You!! More

by NKSFLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Sep 19, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 18, 2022

Ben Becker is the absolute best Service Manager around. There is no question he can't answer. Alem did a great job reviewing what needed to be done and was very courteous. More

by skausting2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alem Sanchez
Sep 19, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 18, 2022

Good to work with. We are pleased with this dealership and sales person. Clean facility. More

by rstadthe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We did not work with the internet dept.
Sep 19, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 17, 2022

Very pleased with my experience at this dealership. Especially with Rick. Very knowledgeable and friendly. I have used this dealership in the past for service and have always been pleased. More

by randrlandry9
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers’ lives.

September 17, 2022

Service was top notch and I will recommend to other family members to come get their vehicles serviced here. More

by TMWELLE
Recommend Dealer
Yes
Employees Worked With
Tamrarai Schouveller
Sep 19, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 17, 2022

service was preformed quickly, and service advisor advised me to buy the extended service contract to save money in the future More

by pmtnaumann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alem Sanchez
Sep 19, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 16, 2022

Service missed fixing things . my wife just left she was so upset.pat over $400. Will never go back or buy a car from them . We have bought 5 cars in the past More

by roadglidedean
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trevor Jevne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience. Or, let us know your name so we can look up your phone number and give you a call.

Sep 16, 2022 -

roadglidedean responded

Even though you knew my wife expained it to the girl that comes up to the car she did note what else needed to get done. But yet no credit for some of the work. Outrageous cost for the little that was done just to get a cigarette plug power fixed. The oil charge was a fair price with the coupon

Sep 16, 2022 -

roadglidedean responded

You can text me at 763 732 8079 no calls

Sep 22, 2022 -

St Cloud Toyota responded

Hello, our service manager has tried texting you, but he hasn't heard back. We would like to learn more about your situation and fix the issue. Please give our service manager a call at your earliest convenience.

Sep 22, 2022 -

roadglidedean responded

I have replied back a few times?????

Sep 22, 2022 -

roadglidedean responded

The girl who comes to your window did not relay all the info to the service advisor.

Sep 22, 2022 -

St Cloud Toyota responded

Oh, I apologize. The last I spoke with Ben, he was waiting for a response. Thank you!

Sep 22, 2022 -

roadglidedean responded

Thats ok

Sep 22, 2022 -

roadglidedean responded

Note the price for what was done is ridiculous. I know for sure I could have had what you did for half the price. Worries me since we were in the pre plan stages of looking into a Sienna hybrid van.

September 15, 2022

Very helpful and responsive Clearly explained everything completed work promptly Will stay with this dealer More

by stejoh47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamrarai Schouveller
Sep 15, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 15, 2022

1st salesman previous week was busy, receptionist spoke to him…. Waited 15 minutes and left. Came back the next week, waited some more and finally that found a salesperson in the back….he handled things w More

by RBEAT17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

St Cloud Toyota responded

We apologize for the wait, but thank you for the great review! We appreciate having you as a customer.

September 14, 2022

Thanks for making us feel valued and at home. You guys do a great job. More

by rjswyter@gmail.com
Price
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

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