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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,081 Reviews

3,081 Reviews of St Cloud Toyota - Service Center

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August 22, 2021

techs turned off lights at oil change, fog lights wouldn't come back on. bulbs don't burn out at 30k, charged 60 for newbulbs More

by JKATCHMARK
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Dan Faber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

St Cloud Toyota responded

Thank you for taking the time to leave us feedback. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

August 22, 2021

Very slow and my service man wasn’t really knowledgeable. Bought the car brand new from here and never had a good time. Might try to go back one more time or otherwise not going back at all. More

by AUSTINKRUEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Evens
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brink
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Darsow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eikmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

August 21, 2021

I have used your Service Center for many years and have been well satisfied. I would sat it ranks well compared to other service centers I have used More

by mross15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for continuing to choose St. Cloud Toyota, we appreciate having you as a customer!

August 20, 2021

The staff are very friendly and informative when discussing what was done and upcoming maintenance needs. The waiting area is pleasant and comfortable with great WiFi More

by ostbytimothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

August 20, 2021

I was having an issue with my vehicle that was still under warranty and I was heading our for a cross county trip. They got me in and got to the root of my problem. More

by juliemey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

August 20, 2021

My Camry is the first Toyota I have ever owned. When I called in for my 5000 mile service the people on the phone were very helpful as to what I should do. I arrived on time and they were ready for me. Ve More

by JJLARSON7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

August 20, 2021

Dropped the car off for the 10k service, Dan informed us of a recall that he made time to get taken care of while the car was there. They washed the car for us before we got it back Dan and his crew are so More

by tylerhommerding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

August 19, 2021

A very pleasant experience. Took less time than I thought and the service was very thorough. They even included a car wash. Couldn't be happier! More

by netmanrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

August 19, 2021

Oil change appointment, good service,friendly people, in and out of there in under an hour and they even washed my vehicle. Good job everyone. More

by CRYJERDEN
Recommend Dealer
Yes
Employees Worked With
Alem Sanchez
Aug 19, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

August 18, 2021

I was early for the appointment and they finished early. Everyone was friendly and happy to answer my questions. Very pleased with the experience. Will return. More

by PGHES
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer and look forward to working with you again!

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