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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,082 Reviews

3,082 Reviews of St Cloud Toyota - Service Center

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August 18, 2021

I was early for the appointment and they finished early. Everyone was friendly and happy to answer my questions. Very pleased with the experience. Will return. More

by PGHES
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer and look forward to working with you again!

August 14, 2021

Rob Gable did a very good job dealing with my insurance company and getting the work done and paid for. I would have no qualms about recommending him and your service department to others. More

by CARLBOTZ
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

St Cloud Toyota responded

Thank you for the great review and recommendation! We appreciate having you as a customer!

August 14, 2021

I was told my vehicle was done, after 5 days. I picked it up and was told it was done. I drove away and knew immediately the work was not done. More

by DJLUDWIG01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Faber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

August 14, 2021

Great service done on time. Got complimentary car wash which is big plus, good customer service. Rob always easy to deal with, eager to help More

by HDYMUS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

St Cloud Toyota responded

Thank you for the great review and continuing to choose St. Cloud Toyota! We appreciate having you as a customer!

August 13, 2021

It was my first time there. Great staff! Oil change occurred in less than 1 hour. They had a nice visual afterwards of everything they checked. More

by MSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

August 12, 2021

Work was done on time and prompt. Employees are always friendly and helpful. The waiting area was clean and comfortable. Service advisor gave good review of work done. More

by DAVEDILLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

August 12, 2021

Always great service and very convenient. Comfortable place to wait for my vehicle and excellent communication from the service advisor. Nice to have an option of a shuttle to take me places as well. More

by AJANORSCHKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Janorschke
Aug 13, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

August 11, 2021

I will not go anywhere else for maintenance or purchases of a car. The staff is always very friendly and knowledgeable. I am never pressured and when the car is their for maintenance, they only advise and More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Henkemeyer, Aleck Husby
Aug 12, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for continuing to choose St. Cloud Toyota, we appreciate having you as a customer!

August 11, 2021

I had to wait 8 days for an appointment. (scheduled on the Aug. 2nd when my maintainence light came on; appointment on the 10th) That's way too long to wait for a service appointment. More

by PAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Gable
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. We appreciate having you as a customer!

August 11, 2021

Always amazing service. Very thorough with specifics on what was done and what to expect in the future. Alex Darsow in Sales is absolutely incredible at finding a suitable upgrade too! Highly recommend! More

by NANCY30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Darsow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleck Husby
Aug 11, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

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