St Cloud Toyota - Service Center

When I arrived at the dealership I was promptly taken into the service area and advised my name would be called or my cell number. Every item requiring attention was accomplished. into the service area and advised my name would be called or my cell number. Every item requiring attention was accomplished. More

I think 2hours is along wait for a oil change, I guess my time is worth nothing. Not happy with the whole service. Need to up date the lobby also, bad seating. time is worth nothing. Not happy with the whole service. Need to up date the lobby also, bad seating. More

Sc Toyota has always taken good care of us provided us with good service. & Our service representative Dan Pope is knowledgeable & patient & keeps us in the loop. our car had a mystifying problem& Dan & m with good service. & Our service representative Dan Pope is knowledgeable & patient & keeps us in the loop. our car had a mystifying problem& Dan & mechanic Dana kept at it until figured it out, More

Everything was done to my service appointment to fix my car correctly. I was pleased with the service and hospitality to make this experience as pleasant as possible car correctly. I was pleased with the service and hospitality to make this experience as pleasant as possible More

Service reps are very helpful and knowable. I like coming to the dealer for service but dealer prices for my older car are getting hard to handle. to the dealer for service but dealer prices for my older car are getting hard to handle. More

Great customer service. Fair prices. Very professional and helpful staff. Listens to my needs and made recommendations. I will recommend St Cloud Toyota to my friends and family. and helpful staff. Listens to my needs and made recommendations. I will recommend St Cloud Toyota to my friends and family. More

It was excellent from the time we walked in, looked around a little bit on our own,to the friendly receptionist who connected us with Rob Brink. Rob did an excellent job without pressure. around a little bit on our own,to the friendly receptionist who connected us with Rob Brink. Rob did an excellent job without pressure. More

1st time change oil here….it took 80 minutes from appointment start. Person who checked me out said car was washed and I thought ??? Because it wasn’t! Oil change percentage read out was not recali appointment start. Person who checked me out said car was washed and I thought ??? Because it wasn’t! Oil change percentage read out was not recalibrated. So….I’m going to look once at oil. Maybe it never was changed? This actually happened to me once at Tires Plus! They said they changed it,,,,but never touched the car! So….I’m a bit paranoid considering the preliminary clues and general set up. More

My scheduled oil change and tire rotation took and hour and a half. An oil-changing brand like Valvoline can perform that same service in 15 minutes- without out an appointment. A pit crew can rotate tires and a half. An oil-changing brand like Valvoline can perform that same service in 15 minutes- without out an appointment. A pit crew can rotate tires, and inspect brakes in under 10 seconds. You should start moving towards that standard. An oil change and tire rotation should take no more than 30 minutes. I should know- I was a service center mechanic. I also own a Lexus. I have my Lexus serviced in Wayzata. They offer free refreshments, snacks, working spaces with WiFi, a comfortable, clean, updated lounge. Your waiting room is a slouch. Especially if you have to wait for service taking 3X more time than required. Finally, with every oil change, our service center vacuumed and cleaned the car of trash, ash trays, etc. Cleaned floor mats, and made sure the mechanic didn’t leave grease on the steering wheel or seat. Lexus leaves a bottle of water in the cup holder, and brings the car to you valet-style, removes the paper floor liner and plastic seat cover. YOU return a dirty car- I get it- you don’t care. More

Everything went according to Hoil. My service rep was very informative as to the amount of time to make the repair. Thanks Toyota service center very informative as to the amount of time to make the repair. Thanks Toyota service center More