St Cloud Toyota - Service Center

Took more than 2 hours It was said that we would be able to complete the service within 60 minutes. But it took more than 2 hours about 125 minutes. I believe it is because It was said that we would be able to complete the service within 60 minutes. But it took more than 2 hours about 125 minutes. I believe it is because of the unorganized way of appointments. They badly need to organize their structure. Meantime they didn't even do the complementary windshield glass fluid filling or break oil filling or even power steering filling. But the salesperson was very informative about the car and related issues. More

Always a great experience whenever at Toyota. Everyone is friendly and easy to work with. They explain everything to me and give me a heads up for next time. friendly and easy to work with. They explain everything to me and give me a heads up for next time. More

Second time in a row where I made an appointment and it still took 2 hrs for an oil change. What’s the point of scheduling an appointment if a 30 min job takes 2 hours?if I didn’t have to go back I wouldn’ still took 2 hrs for an oil change. What’s the point of scheduling an appointment if a 30 min job takes 2 hours?if I didn’t have to go back I wouldn’t More

Always at the top of their game! I was greeted properly and my service was completed much faster than I expected. I really appreciated that the waiting area was accommodating to social distancing. and my service was completed much faster than I expected. I really appreciated that the waiting area was accommodating to social distancing. More

I was very disappointed in my visit. I’m76, no one was I was very disappointed in my visit. I’m 76, no one was wearing a mask, there were no hand sanitizers around, the chairs were not sanitized after sit I was very disappointed in my visit. I’m 76, no one was wearing a mask, there were no hand sanitizers around, the chairs were not sanitized after siting, the pen that I signed with who knows how long it had been cleaned. I expected more. More

Why weren't people wearing masks? Good service as always from Ben and his team. No employees and no customers were wearing masks. I wore mine because I felt like it. I thought t Good service as always from Ben and his team. No employees and no customers were wearing masks. I wore mine because I felt like it. I thought that was strange. More

Avalon Recall Everything went as expected. Dropped off the car and picked it up after work when I had time. I received a call that it was ready but I had to wait Everything went as expected. Dropped off the car and picked it up after work when I had time. I received a call that it was ready but I had to wait for proper timing. More

Great Service with St. Cloud Toyota I had a great experience working with Dan Pope. He is an expert with great knowledge and willing to go extra miles for you. You can trust their profe I had a great experience working with Dan Pope. He is an expert with great knowledge and willing to go extra miles for you. You can trust their professionalism and get the best service from St. Cloud Toyota. If you want to enjoy their great service, get a Toyota soon! More

No hassle repair with a provided loaner My Tacoma needed "emergency" repair. They were booked for the day, so they provided a loaner. Very nice. I received a text over the weekend that the r My Tacoma needed "emergency" repair. They were booked for the day, so they provided a loaner. Very nice. I received a text over the weekend that the repair was completed. Dan was very accommodating - he even retrieved my garage door opener later that day when I realized I had left it in the loaner. More

I love their service! Always professional yet kind team members at St Cloud Toyota. They will give you a ride (I went to the mall) and pick you up when the car is done being serviced. members at St Cloud Toyota. They will give you a ride (I went to the mall) and pick you up when the car is done being serviced. More