St Cloud Toyota - Service Center

Toyota Service Dan Pope did a great job explaining the service and explained upcoming service needed on my Toyota Tacoma. As always friendly and helpful service was Dan Pope did a great job explaining the service and explained upcoming service needed on my Toyota Tacoma. As always friendly and helpful service was received. More

knowledgeable and helpful re: recalls Rob squeezed us in to the schedule to get some recalls taken care of before they expired. We were frustrated because we needed a repair following some Rob squeezed us in to the schedule to get some recalls taken care of before they expired. We were frustrated because we needed a repair following some recall issues that were addressed a few months ago. Rob was helpful and knowledgeable. More

Great work and excellent employees Brian was awesome. He was friendly and professional. I went in to have my tail light fixed and the work that was done on my truck turned out beautiful Brian was awesome. He was friendly and professional. I went in to have my tail light fixed and the work that was done on my truck turned out beautifully. More

Just did a great job and explained the work that was done . I will keep going back to have my car serviced in the future. done . I will keep going back to have my car serviced in the future. More

5000 mile service check for our new car The service was fine. The employees should be wearing masks during this pandemic. We are in our early sixties and felt very uncomfortable about bein The service was fine. The employees should be wearing masks during this pandemic. We are in our early sixties and felt very uncomfortable about being in the building next to the workers. More

on the ball worked hard to keep me informed and taken care of, repairs were completed quickly, shuttle was offered but not needed. Took care of everything I need worked hard to keep me informed and taken care of, repairs were completed quickly, shuttle was offered but not needed. Took care of everything I needed. More

Good service the service Writer was every helpful. They were attentive my Camry and quick. Nate was helpful and attentive. I am recording everybody that know. were attentive my Camry and quick. Nate was helpful and attentive. I am recording everybody that know. More

Terrible service department Went to my 1:00 oil change appt. on June 23rd. Brian Eikmeier told me it would take one hour. Great I’ll just wait in the lounge. After about 20-25 Went to my 1:00 oil change appt. on June 23rd. Brian Eikmeier told me it would take one hour. Great I’ll just wait in the lounge. After about 20-25 mins calls my name and they were done. Great. He proceeds to tell me I owe $83.00. Told him I had purchased the Toyota Care Plus when I bought the vehicle so there shouldn’t be a charge. He tells me they don’t show it. I told him I paid a lot of money for that and you don’t show it in your system? Nope he says. I said he should do some further checking. He tells me to go sit down and he’ll work on it. About 5 mins he calls me back in points to 4 pieces of paper and tells me to sign. So I ask him what happened? He says in a degrading voice....we don’t know you have that you have to tell us. I said wait.....I bought I here and paid a couple thousand dollars for it and you don’t show record of it. Nope was his response and proceeds to tell me it’s a lot more paperwork. Excuse me. It wasn’t a lot of paperwork when I bought it and signed for it. We just moved here from Winona and used Rochester Toyota for years. This place does not hold a candle to them. Will be buying a new Tacoma truck within the month but not from St. Cloud Toyota. More

Friendly and professional staff Whether I am looking for a new car or service on my existing car, the only place that I will go is St Cloud Toyota. The staff is second to none and t Whether I am looking for a new car or service on my existing car, the only place that I will go is St Cloud Toyota. The staff is second to none and the quality of the work is fantastic. More

Poor compliance with COVID-19 requirements.No masks, Poor compliance with COVID-19 requirements. No masks, poor social distance. By no means touchless: bill/key exchange. Dan Pope friendly. Person I pi Poor compliance with COVID-19 requirements. No masks, poor social distance. By no means touchless: bill/key exchange. Dan Pope friendly. Person I picked up from, not so much. More