St Cloud Toyota - Service Center

Always punctual and thorough. I've primarily worked with Rick Knettel in sales and Ben Becker in management/service for the 20 years plus that I've driven Toyota's. Both have been I've primarily worked with Rick Knettel in sales and Ben Becker in management/service for the 20 years plus that I've driven Toyota's. Both have been very professional and answered any questions or concerns that I've had. Thank you Rick and Ben. More

The service rerecord relays top notch. The staff are always very courteous and friendly. The service provided is clearly explained and documented. The complimentary car wash is a great touch! always very courteous and friendly. The service provided is clearly explained and documented. The complimentary car wash is a great touch! More

We had a great representative. Thank you, Rob We love bring our toyota to a toyota dealership. The cost of the service went up forcing us to start looking for a more inexpensive option. That's to We love bring our toyota to a toyota dealership. The cost of the service went up forcing us to start looking for a more inexpensive option. That's to bad More

Service experance I have been going to St-Cloud Toyota for years now. There service department is the best by far that I have come across. They do a great job of expla I have been going to St-Cloud Toyota for years now. There service department is the best by far that I have come across. They do a great job of explaining the issues of repair and let letting me make the decisions on the options for the repair. The Toyota Service Team is great keep up the great work guys. More

Great service and with great knowledgeable. I will definitely refer to my friends and family members to visit there.. thanks to the great salesman. Johnson definitely refer to my friends and family members to visit there.. thanks to the great salesman. Johnson More

15,000 Mile Check-Up Always treated with excellent hospitality by the entire staff. My car was serviced efficiently and returned to me in pristine condition. I look forwar Always treated with excellent hospitality by the entire staff. My car was serviced efficiently and returned to me in pristine condition. I look forward to my next service appointment! More

Good Experiences I am always treated with kindness and respect when I have to take my vehicle in for service. I appreciate the experienced staff and their ability to e I am always treated with kindness and respect when I have to take my vehicle in for service. I appreciate the experienced staff and their ability to explain to me what needs to happen with my vehicle and time amount of time it generally takes. It is nice to work with people who know their business. More

Oil change service. Was treated very well and service preformed was fast. Overall I was very happy with my stop at St. Cloud Toyota and will return again. Was treated very well and service preformed was fast. Overall I was very happy with my stop at St. Cloud Toyota and will return again. More

Always professional and efficient. Came in for oil change had to get a cabin filter because of rodents explained options. Was interested in a cell phone holder and the gal from service came out to my car and had to get a cabin filter because of rodents explained options. Was interested in a cell phone holder and the gal from service came out to my car and made sure I had the right one More

My concern conserning my recent of a 1972 Rav4 I purchased a 2017 Rav 4 in November of 2019. On my first service visit the tech rated the water pumo as failing. The service advisor Brian Eikmeie I purchased a 2017 Rav 4 in November of 2019. On my first service visit the tech rated the water pumo as failing. The service advisor Brian Eikmeier told me not to worry and would check on my next visit in 5000 miles. After thinking about this for about 2 months, I decided to make an appointment yesterday 2-21-2020, and ask for a pressure test be performed on the water pump. Brian said it wasn't really neceaasry, but because I needed some peace of mind I decided to go ahead with the test anyway. After a short wait in the witing area Brian came back and told me that he had talked to the techicians about this matter, they decided to replace the water pump under the factory warranty. I was very grateful to Brian for helping this to happen. I must say that now, I feel much better about the condition of this car. I would like to thank Brian for helping to get this done. This just another example of St Cloud Toyota, to take care of their customers.I will definately recommend this dealership to people interested in purchasing a Toyota automobile. Thank to your employees for doing the right thing for your customers More