Stamford Ford Lincoln - Service Center

The Nicest Dearlership in the WORLD!!!! I have never met a group of people that were the friendliest and most accommodating like the Stamford Ford Lincoln team. I have been a customer for o I have never met a group of people that were the friendliest and most accommodating like the Stamford Ford Lincoln team. I have been a customer for over 10 years!!!! They truly value their customers and their superb customer service just keeps getting better! More

Exceptional Service Always! I brought my vehicle in for service and unfortunately there was an unexpected issue but because of the exceptional customer service my issue was quick I brought my vehicle in for service and unfortunately there was an unexpected issue but because of the exceptional customer service my issue was quickly turned into a solution. Stamford ford Lincoln stands by what they say when they talk about service and customer satisfaction! Its employees and service like this that make me a lifetime loyal customer to stamford ford Lincoln! More

Service of car I had the car serviced for oil change and regular inspection, they called me about an issue with the engine filter and provided information about the I had the car serviced for oil change and regular inspection, they called me about an issue with the engine filter and provided information about the issue. The car was ready at the time we agreed, and Peter explained all the work done to it. I asked about a Ford's rewards program and some points I received on my email, he in immediately explained about credits earned for previous services and that I could apply those to my service charge. I am glad about asking and getting the information needed. Great service! More

Best Dealer in the area I take care of several cars for my boss, 6 of which are Fords or Lincolns and I get them all serviced at Stamford Ford. I have a relationship with ev I take care of several cars for my boss, 6 of which are Fords or Lincolns and I get them all serviced at Stamford Ford. I have a relationship with every major dealer from Darien to Greenwich. Stamford Ford lincoln continues to be the best of the bunch, BY FAR! They know me, they know my cars, they know my time is valuable and they treat me as such. When it came time for me to buy a car for myself, I picked Stamford Ford because of the great experience I always get with them. I'm very particular about service and Stamford Ford never dissapoints. EVER! They are great in every way and would recommend them without question above Mercedes, Audi, Lexus, BMW. They are efficient, knowledgeable, friendly and go out of their way continuosly to provide excellent service without gouging or try to take advantage of you. I can't say enough good things about Stamford Ford. And it's not just once. It's ALL THE TIME! I've been dealing with them for almost 9 years and have NEVER had a bad experience! More

Excellent Service Experience I had my vehicle serviced for an intermittent non-start issue. Peter checked me in to service and explained all that would be done. Everything was a I had my vehicle serviced for an intermittent non-start issue. Peter checked me in to service and explained all that would be done. Everything was as handled professionally and politely and I was very happy with my entire experience. I would recommend Stamford Ford for service. More

service as expected We've been dealing here for years and have never had any issues. Service techs are good - and always seem to check everything - not just the immediat We've been dealing here for years and have never had any issues. Service techs are good - and always seem to check everything - not just the immediate problem. I had a concern about needing a new tire and they checked and said didn’t need one (not the first time I thought I might need something that i didn't). Also mentioned we were taking a 4000 mile trip in Feb and Peter offered to check the car over before we left - just to make sure everything was ready to go. Very consistent. More

Worst service My car has been there for almost 3 weeks and they haven't even started to fix it!... If It's under warranty they don't make it priority, Nor does serv My car has been there for almost 3 weeks and they haven't even started to fix it!... If It's under warranty they don't make it priority, Nor does service call you to update you about your vehicle! More

Customers Come First! In this day and age of take a number and get in line it's refreshing to work with the Service Dept at Stamford Ford. Friendly, knowlega In this day and age of take a number and get in line it's refreshing to work with the Service Dept at Stamford Ford. Friendly, knowlegable people who work to make your service visit a positive experience. Can't ask for more than that! More

Dishonest scam artists who will fleece you for every penny I was lured in by all of the "positive" reviews of this dealership on Google, but in retrospect after reading through all of them closely, I now reali I was lured in by all of the "positive" reviews of this dealership on Google, but in retrospect after reading through all of them closely, I now realize that nearly every positive review was for the SALES department. The picture that Yelp tells seems to be much more close to the truth: a laundry list of folks who took their vehicles to this dealer for service, only to be treated to some of the shadiest, most dishonest practices in the business. This dealership took my car for two weeks (over a week longer than when they promised to be done with the work), did twice as much labor than was asked for (including a "recall" that suspiciously cost a significant amount), and ended up charging $250 in "diagnostic" fees in addition to parts and labor. Bear in mind that I never authorized the additional labor for the "recall": in fact, neither me nor my significant other could even REACH the auto service department when trying to call twice a day for a week straight. When they returned the car (which took over an hour), they delivered it with both the Check Engine light and the Service light on -- both of which were NOT on when the car was delivered to them, and were unrelated to the issue that was actually being looked at. When asked to provide a code before I took possession of my car, they claimed that it was impossible, because none of the employees there knew how to work a code reader, and all of the service technicians supposedly left promptly at 5pm (fifteen minutes earlier) and "locked up the code readers". What a pile of steaming nonsense. These guys are clearly operating outside of the law, directly in violation of Connecticut General Statute Sec. 14-65f which states that "prior to performing any repair work on a motor vehicle, a motor vehicle repair shop shall obtain a written authorization to perform the work, on an invoice signed by the customer, that includes an estimate in writing of the maximum cost to the customer of the parts and labor necessary for the specific job authorized." I'll be contacting my attorney, reporting this to the state, and finding another, more honest auto shop. More

Easy, Quick, Did only what was asked and a reasonable price Easy to use online to set up service and what I wanted done during service. Waited for auto and all was completed as I asked and reviewed with me befo Easy to use online to set up service and what I wanted done during service. Waited for auto and all was completed as I asked and reviewed with me before and after the service. Friendly and treated like I was a valued customer. More