Star Chevrolet - Service Center

Tammy in the service department is first rate. She is so helpful,trustworthy and kind. I have been bringing my vehicles for 15 years for all their services and always been treated fair and they She is so helpful,trustworthy and kind. I have been bringing my vehicles for 15 years for all their services and always been treated fair and they did a great job, thanks service department More

Star Chevrolet has an amazing service department. Tammy is always so helpful and knowledgeable when I bring my car in. She is the best! Tammy is always so helpful and knowledgeable when I bring my car in. She is the best! More

Called and spoke to Courtney in the service department today. She was polite and knowledgeable about what I asked. She even offered to call another dealership to find out my last oil change. 10/10 recomme today. She was polite and knowledgeable about what I asked. She even offered to call another dealership to find out my last oil change. 10/10 recommended. Thanks for all your help today! More

5 5 Above board. Very pleased. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent excellent. Excellent. Excellent. Excellent. Exce Very pleased. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent excellent. Excellent. Excellent. Excellent. Excellent. Excellent. More

5 Met expectations Satisfied They did what they said they were going g to do I. The time frame stated. Satisfied with all were going g to do I. The time frame stated. Satisfied with all More

In and out for an oil change! Super friendly Super friendly and personable. Will be back for sure Super friendly Super friendly and personable. Will be back for sure More

Parker was helpful and knowledgeable. He kept updated as the work progressed. I really like using Star Chevrolet for needed service on my truck. He kept updated as the work progressed. I really like using Star Chevrolet for needed service on my truck. More

HORRIBLE, BEWARE! On July 18, 2022, I took my truck in for service because the low oil engine light and charging pad did not work. Tammy called me to advise On July 18, 2022, I took my truck in for service because the low oil engine light and charging pad did not work. Tammy called me to advise me that the truck needed an oil change, and that was the cause of the low oil pressure engine light. I agreed to have them change the oil, and shortly after leaving the dealership, the low-oil pressure engine light came on again. So, problem one still needs to be resolved, but I paid for the oil change as advised. The second problem was the charging station for the phone, the dealership identified the charging station was not working and replaced it before I left the dealership, I checked the charging station, and it was still not working; at the dealership, we tried 3 different phones to no avail, their response to me was "it may need updates" we will call you when these are available, and you can bring it back in for service. I paid $511 for this service, and my charging station still does not work, and they refuse to refund me for repairs. I have left repeated calls for Gary Guinn (General Manager), Bobby Reagan (owner), and Tim Smith (Service Manager). The leaders of this dealership are not concerned about ethical business practices or proper repairs. I am requesting a full refund for the charging station. More

Service Department is a joke ! They emailed Me a coupon for a oil change and tire rotation for 59.95 I usually don’t pay this much for an oil change but since it’s included a tire They emailed Me a coupon for a oil change and tire rotation for 59.95 I usually don’t pay this much for an oil change but since it’s included a tire rotation I made an appointment my husband took our Ford F150 to the dealership told them he had the coupon when they presented him with the bill the total was $88.55 he questioned them they did not rotate the tires because they said it did not need it when he got home I called the dealership to question them they were rude tiptoed around my questions and was no help whatsoever I asked for the number for the regional manager they said they did not have one that they were an independent franchise stay away from this dealership They also use synthetic oil which we have never put in our truck and did not ask permission to use synthetic oil More

Great service with a smile. Timely and complete as well as I could tell. Happy to do business with you. as I could tell. Happy to do business with you. More