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Star Chrysler Jeep Dodge Ram
Queens Village, NY
1,792 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,792 reviews
June 17, 2020
The worst experience ever and i dont recommend people go here. Over priced labor. Detail on Facebook and instagram for proof. No stars. 0 stars. here. Over priced labor. Detail on Facebook and instagram for proof. No stars. 0 stars. More
by tolanvankeuren09
Verified Customer
Helpful June 17, 2020
They were fair and professional, they really helped with meeting my needs. They did not push anything on me and I left feeling excited about my purchase meeting my needs. They did not push anything on me and I left feeling excited about my purchase More
by BIGERN1177
June 16, 2020
Miss Teresa was very professional but my 2018 Chrysler Pacifica problem still didn't fix ever since I lease this vehicle I was having problems my front end is making noise when I turn the steering wheel l Pacifica problem still didn't fix ever since I lease this vehicle I was having problems my front end is making noise when I turn the steering wheel left or right in reverse when my lease is over I mite take my business somewhere else More
by Nancoomar drepaul
Employees Worked With
Teresa
June 16, 2020
The service was fine but why are you employees not wearing masks? Is it optional? I will be sending an email with photos to follow this survey. wearing masks? Is it optional? I will be sending an email with photos to follow this survey. More
by christinam422
Employees Worked With
Teresa
June 12, 2020
Customer service was great. Agents were informative & helpful. Recommendations were adhered to. They were also very patient. Provided me with a rental. Very satisfied customer helpful. Recommendations were adhered to. They were also very patient. Provided me with a rental. Very satisfied customer More
by mznik03
Employees Worked With
I'm not good with names. I think Sam in services & a gentleman that sold me the xtended warranty
June 10, 2020
My experience at the dealership was amazing overall great customer service from the sales person to Managment Ramon and finance Department I highly recommend A+++++ customer service from the sales person to Managment Ramon and finance Department I highly recommend A+++++ More
by djcarlitobookings
June 05, 2020
Excellent customer service at service department I was very happy with the service. The service advisor who was working on June 2, he was very nice, professional. The service department followed soc I was very happy with the service. The service advisor who was working on June 2, he was very nice, professional. The service department followed social distancing and mask policy to enter the premises. All customers were nice and polite. The service department was very busy and It took only 1 hour to work on my car. The service department was improved a lot. I had lots of issue with them in the past. I was very impressed. Good Job!! More
by CHARMAIN0327
Employees Worked With
The service advisor on June 2 in the morning.
June 05, 2020
they are very professional and courteous. Social distance due to coronavirus is very well observed. It is always a pleasure taking my car there for service. distance due to coronavirus is very well observed. It is always a pleasure taking my car there for service. More
by bea
Employees Worked With
Ms. Terri and Mr. Mike service dept.
June 05, 2020
This dealership, the people are very nice all the time. Even though a virus is out they are even better are the same. Also I enjoyed my time with them. Even though a virus is out they are even better are the same. Also I enjoyed my time with them. More
by HUBWILLIAMS
Employees Worked With
Mike F.
June 04, 2020
Excellent, Respectful and very patient. CHRYSLER DEALER IS ALWAYS PROFESSIONAL WITH THEIR WORK AND TREATING PEOPLE WITH GREAT RESPECT AND ALSO COMPLETING YOUR AUTO PROBLEMS THEY ARE THE BEST CHRYSLER DEALER IS ALWAYS PROFESSIONAL WITH THEIR WORK AND TREATING PEOPLE WITH GREAT RESPECT AND ALSO COMPLETING YOUR AUTO PROBLEMS THEY ARE THE BEST AND THE GREATEST.THANK YOU. More
by ROGR.CAMPBELL
