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Star Chrysler Jeep Dodge Ram
Queens Village, NY
1,792 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,792 reviews
March 05, 2022
Trick the customer. Paid $ 3000+ for engine light, they just changed some filters and caps. A month later the same problem came back, I brought it there, they said there Paid $ 3000+ for engine light, they just changed some filters and caps. A month later the same problem came back, I brought it there, they said there is no problem. Just try to trick customers. That’s beyond a human’s tolerance. More
by Alice
Verified CustomerEmployees Worked With
Andres
Helpful March 04, 2022
Great service. Very easy process and worked with me. Car was very clean and gave me everything they promised. Would definitely buy another car from them. My salesm Very easy process and worked with me. Car was very clean and gave me everything they promised. Would definitely buy another car from them. My salesman Tequan was very helpful More
by lrosario44
March 03, 2022
Very accommodating and informative regarding my vehicle build. My salesman (Mr. Reddick) was very upfront and truthful about all options and fees. build. My salesman (Mr. Reddick) was very upfront and truthful about all options and fees. More
by Kjack64
Employees Worked With
Damien Reddick, Mike Cruz
March 03, 2022
Great people, friendly and great with family customers. I had the pleasure of a dealer named milton who worked with me til i bought my favorite car on his lot. He's good at his job and gets results for you I had the pleasure of a dealer named milton who worked with me til i bought my favorite car on his lot. He's good at his job and gets results for you 100%. You wouldn't get a better salesman any where else More
by Keller2021RT
Employees Worked With
March 02, 2022
Service definitely went down these past years. Service representatives do not communicate on the status of your vehicle. Service is very slow. If your car is in the shop for more then two days, th Service representatives do not communicate on the status of your vehicle. Service is very slow. If your car is in the shop for more then two days, they don’t offer a service vehicle til your vehicle is fixed even though you purchased the vehicle at this location. Other Dodge companies have that offer. This site have to do a lot of changes before I take my vehicle over there to be serviced. Totally miss the old representatives Luther and another older woman who I forgot her name at this moment… my apologies but they was always on point, professional, was honest on the status or timing of your vehicle being completed. Hopefully this site will improve with more techs working and more training for the new representatives they have now. More
by Mamacee123
Employees Worked With
Andre… service dept
