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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.3
1,788 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
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211-10 Jamaica Ave

Queens Village, NY

11428

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Showing 1,788 reviews

January 21, 2022

Damien Reddick is an outstanding sales person. He also cleaned the car and put gas in the car. He also drove me back home so that I can pick up my daughter so that we can come back to the dealership and f More

by MS.JOANBROWNELONDON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Reddick
Jan 24, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate the feedback.

January 18, 2022

Came in for the emissions recall and got an oil change under the Jeep Wave program free as it was meant to be. Friendly staff. Was out in a relatively short time and more importantly, unlike the Chrysler More

by Joseph.pena20
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cammy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Joseph.pena20 responded

Thanks again for your honest good service.

January 16, 2022

Service is terrible. I would never recommend them to anyone. Even then the dealership department service has gone down since Jean left a few years back. I just switched over to Ford and the service is a More

by Ice11435
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The management is terrible.
Jan 20, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

January 13, 2022

Very nice and efficient operation. Everything went very smoothly. I thought their estimate for additional work was inaccurate. More

by purcellelectric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cruz
Jan 14, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you for taking the time to rate and review Star Chrysler Dodge Jeep Ram. We appreciate the feedback.

January 13, 2022

Went in for a inspection and oil change, on 12/28/2021. Salesman decides he want to use my extended warranty he told me they didn't accept.... My car still hasn't been repaired... It's the 13 of January.. More

by Ageeaweek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keon Wilson
Jan 20, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

Jan 20, 2022 -

Ageeaweek responded

I've contacted you several times to get no response and no satisfaction. When do the special order parts come in for my vehicle. My vehicle still has not been repaired and today is the 20th of January. I brought my car in on the 28th of December and the 13th of January that's twice and it's still not repaired. How about you call me and update me with the progress you are making? 3057421719

January 13, 2022

To disappointed recall was not fulfilled very much disappointment traveling from Brooklyn to Queens poor service. More

by Key333
Price
Recommend Dealer
No
Employees Worked With
Sushi’s little
Jan 20, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

January 11, 2022

Your system should be updated for payments online. It will save time to order parts in advanced. More

by dar7rich6458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Parts dept
Jan 11, 2022 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

January 11, 2022

Staff is very friendly and helpful, good customer service, mechanics very qualified, would definitely recommend Star to my family and friends More

by dianebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jhonatan Rubio
Jan 14, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate the recommendation and look forward to working with you again in the future

January 10, 2022

I had such a good experience. Keon was my servicing guy and he was phenomenal. I had to leave my car there for a couple of days and he made sure to keep me up to date. More

by Rejomon.philip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keon Wilson
Jan 11, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future

January 08, 2022

This dealership pride themselves in their customer service like my advisor Andee who had a lot of patience with me. More

by Devin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre, T'Tianna Avent
Jan 11, 2022 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to rate and review Star Chrysler-Dodge-Jeep-Ram! We appreciate it and look forward to working with you again in the future

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