Starling Buick GMC Stuart

Very courteous, explained (warranty) repair process, very timely notification when repair was completed. I'll return for other mechanical issues, as they rise. timely notification when repair was completed. I'll return for other mechanical issues, as they rise. More

Team worked very quickly to resolve a warranty issue, getting my truck back to me in record time. getting my truck back to me in record time. More

Writing I recently took my Yukon Denali to GMC Stuart for service because it was more convenient than driving to Fort Pierce, where I have always had my vehicle serviced since moving to the area in 2019. for service because it was more convenient than driving to Fort Pierce, where I have always had my vehicle serviced since moving to the area in 2019. Before making the appointment, I specifically called Laura, the service advisor, and asked if she could access my truck's complete service history, as all of my maintenance had been done at GMC dealerships. She assured me, twice, that there was a national database and that she could see everything. Based on that assurance, I made the appointment. During my visit, I was presented with a list of recommended services, several of which were either not due yet or that I knew for a fact I did not need. I declined those services. When reviewing my vehicle's maintenance history with Laura, I asked her FOUR times when my differentials had last been serviced. Each time, she told me they had never been done. I questioned this because I knew that wasn't accurate. When I asked what service records she was actually looking at, she referenced work performed just over 60,000 miles. It became clear that she either didn't know that she couldn't access service records beyond the warranty period or knowingly misrepresented what she could see. Either way, she should have been upfront with me. If she wasn't sure, she should have verified that information before assuring me she had access to my complete service history. What makes this experience even more frustrating is that the technicians were recommending services without knowing whether they were actually needed. Some of the recommendations were for services I knew had already been done or weren't due. I expect a GMC dealership to provide honest, transparent recommendations based on my vehicle's actual maintenance needs, not simply suggest services without verifying the history. Unfortunately, this experience has completely undermined my confidence in GMC Stuart. I will be taking my Yukon back to GMC Fort Pierce, where I have consistently received honest, reliable service. Convenience is not worth sacrificing trust. More

Easy to deal with and the service advisors are knowledgeable and helpful. Highly recommended Eric. knowledgeable and helpful. Highly recommended Eric. More

A very professional dealership. We negotiated price eforehand and was apprehensive since it is a two hour drive from my residence. Just as promised my sales rep provided the same sa We negotiated price eforehand and was apprehensive since it is a two hour drive from my residence. Just as promised my sales rep provided the same sales order with no issues or changes. He spent some time explaining the vehicle and technology behind it. He even helped accomadate the removal of the dealer logo on the rear with no issue. A true professional dealership that was a dream to deal with. No way near my past experiences with others over the years. So yes, a definite dealership to buy and develop a relationship with. Thank you Cesar for helping me with the deal and wish you and the team the best. More

Quick greeting and service. Jorge was very kind and answered my questions and helped explain concerns Jorge was very kind and answered my questions and helped explain concerns More

Very great and fast service Helps you right away with fast and great service anything you need they got you fast and great service anything you need they got you More

Very great and fast Very well attended as soon as I got there they started with the service wasted no minute. Great staff answered questions I had and was very kind and helpful. there they started with the service wasted no minute. Great staff answered questions I had and was very kind and helpful. More

I got an oil change, cabin filter change and front end alignment. O arrive at 10:30 and left at 2:30. alignment. O arrive at 10:30 and left at 2:30. More

Eric and Starling Buick were excellent. They got me on and out quickly and did great work. They got me on and out quickly and did great work. More