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Step One Niceville

Niceville, FL

4.8
126 Reviews
We are the premier used car headquarters for Fort Walton Beach, Niceville, Crestview, Destin, Navarre, Gulf Breeze, Freeport, Defuniak Springs, Baker, Walton County, Bay County, Panama CIty Beach.
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1010 John Sims Parkway East

Niceville, FL

32578

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Showing 126 reviews

September 18, 2018

LOVE my Audi Q5! Mary Anne and Stephen were awesome. I saw the car, called them to test drive it and they had it waiting on me to arrive. I came back the next day to p More

by WalCoOutlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann Troiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2018 -

Step One Niceville responded

I'm so happy you love your Audi you look great in it and it was our pleasure to do business with you as well. Please don't hesitate to reach out to us if you should need anything else or refer anybody to do us. Smiles, Mary Ann

September 11, 2018

Excellent Service Mary-Ann was super helpful and very nice. She was always excited to see me and helped me find my perfect car. Quality service definitely recommend her More

by mikeygaillard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann Troiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Step One Niceville responded

Thank you so much for sharing your experience and story here at our dealership in with me. I was super excited to see you knowing that you are purchasing a new car and you were doing it on your own. Always like treating everyone like their my own family and I want to make sure that everyone is happy when they leave and I'm glad to hear that I did that for you. Smiles, Mary Ann

August 10, 2018

Very efficient and friendly service. Mary Ann was very helpful and made this process extremely efficient, informantive while providing friendly service The team worked hard to meet my More

by rwjokin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann Troiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2018

Mary Ann is Wonderful! Mary Ann worked with me on my crazy night shift schedule to find me the car I really needed with all the options I wanted. She is friendly, helpful, a More

by Icyhotrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann Troiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2018 -

Step One Niceville responded

Thank you April so much for sharing your experience and so glad to hear it was a positive one. Please don't hesitate to reach out if you should ever need anything. Wishing you the best. Smiles, Mary Ann

July 10, 2018

Great Service They worked very hard to get me financed. They were so friendly and easy to talk to. I love my Truck! Mary Ann and Karl were amazing More

by Eddie102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann Troiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl thomasson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Step One Niceville responded

Thank you so much for the wonderful review and sharing your story with others. I'm really glad that you love your truck and that you had a great experience with us. Smiles, Mary Ann

July 09, 2018

No pressure! Larry Campbell was a great, no pressure salesman. He showed us multple trucks in the category we were looking for. He was very knowledgable and pers More

by ballasch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2018

No BS dealer Staff were very friendly, professional, patient and honest. They worked with me on the numbers patiently and honestly through the whole process to get More

by Aaron0424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann Troiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Step One Niceville responded

Thank you Aaron so much for sharing your experience with others. We're very glad to hear that you had a great experience with us and appreciate you taking the time to let us know that you were happy with your purchase, pricing, and honesty. Smiles, Mary Ann

June 10, 2018

Excellent from start to finish! Excellent experience! Mary Ann and the entire team were friendly, easy to work with, and not at all pushy. They took great care of us and went out of More

by Buddyholley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann Troiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2018 -

Step One Niceville responded

thank you so much for the great review I really appreciate it and I'm glad you're happy with your vehicle and your experience it was my pleasure to meet you and your family. Smiles, Mary Ann

May 27, 2018

Extremely wonderful sales staff. Great personality and patience. Mary Ann helped me through the entire process, being very patient and letting ME choose the car I wanted. There was no More

by Michael H64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann Troiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan
May 08, 2018

Excellent Car-Buying Experience An excellent car-buying experience. Everything done with the customer in mind. Mary Ann and Stephen are true professionals and were a pleasure to de More

by johnk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Ann Troiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
May 08, 2018 -

Step One Niceville responded

We really appreciate you taking the time to share your experience and we're glad it was a great one. Wishing you the best with your new vehicle and don't hesitate to reach out to us if you ever need anything. Smiles, Mary Ann