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Stephen AutoMall Centre

Bristol, CT

3.9
318 Reviews

1097 Farmington Ave

Bristol, CT

06010

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318 Reviews of Stephen AutoMall Centre

February 23, 2023

Deceptive advertising 101. List price online and sticker MSRP were the same. we agreed and were paying cash. Salesman came back with final number on paper which was SIX THOUSAN More

by cpb
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager
Feb 24, 2023 -

Stephen AutoMall Centre responded

Hello, we do apologize for the inconvenience. If you would like to further discuss, please give our Toyota Sales Manager a call at 860-584-7353. Thank you.

Feb 25, 2023 -

cpb responded

No thanks, we found the same model same color with the moon roof feature at a local ( CT ) dealer with no premium add-on . Your sales manager should have met us half way with the premium and we probably would have bought it. I would never come back and I am telling this story to anyone that will listen to beware of your establishment .

November 01, 2022

Great customer service they actually worked with me to keep cost down. Hands down a dealership for the people More

by mcweeneytheresa@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Mazzola
Nov 02, 2022 -

Stephen AutoMall Centre responded

Thank you for the fantastic review! Please let us know if you need anything else.

October 10, 2022

Dealership handled all my car buying needs. I was assisted by Jason and he was patient with all my questions. I love my new Toyota More

by 240first
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rivera
Oct 11, 2022 -

Stephen AutoMall Centre responded

Thank you for the great review! We are happy to hear Jason was able to provide you with such a positive sales experience. Please let us know if you need anything else.

October 06, 2022

Great team to work with and love the car that I bought! Made the process very easy More

by karl.r.bittner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rivera
Oct 07, 2022 -

Stephen AutoMall Centre responded

Thank you for the great review! Please let us know if you need anything else.

September 08, 2022

Classic slimy salesman tactics. Bait and switch on cars.com where they advertise a truck at a good price and then say they don't have that one in stock and try and sell you somethin More

by HaveYouEverNoticedThatBirdsDontPee?
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Some guy
Sep 08, 2022 -

Stephen AutoMall Centre responded

Hello, we apologize for any inconvenience this has caused. If you would like to further discuss the issue please give our manager a call at 860-584-7472.

August 28, 2022

I had horrible experience today . After I called for rav4 xle premium was for $38.673 . The Girl who work as Vehicle Solutions Agent her name is Morgan Martin confirmed to me that the More

by Nk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The manger Steve and Morgan Martin Stephen AutoMall Centre Vehicle Solutions Agent
Aug 28, 2022 -

Nk responded

I want people yo know about theses scammers

Aug 29, 2022 -

Stephen AutoMall Centre responded

Hello, we appreciate your feedback. Please give our Sales Manager a call at 860-584-7392 to further discuss the issue.

August 26, 2022

Jason was wonderful and worked with us on the price and features. He was upfront about everything and made the experience great. More

by emily.reid
Recommend Dealer
Yes
Employees Worked With
Jason Rivera
Aug 30, 2022 -

Stephen AutoMall Centre responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stephen Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2022

We had a good experience with leasing our Corolla. Jason was very pleasant and helpful in getting all the work done to our satisfaction. More

by Predrag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rivera
Aug 27, 2022 -

Stephen AutoMall Centre responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

August 01, 2022

Very professional and no surprises. All done quickly and correctly. Toyota speaks for itself as always. More

by Attorneymarina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rivera
Aug 02, 2022 -

Stephen AutoMall Centre responded

Thank you for the great review! Please let us know if you need anything else.

July 14, 2022

Jason Rivera had a car built by Toyota to my exact request. He was extremely accommodating and made the process so smooth. I was in and out in about 30 minutes. Appreciated his assistance and extra wo More

by Attorneymarina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rivera
Jul 15, 2022 -

Stephen AutoMall Centre responded

Hello, Thank you for the great review! We are glad to hear that Jason was able to provide you with such a positive sales experience.

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