Stohlman Automotive

What a great experience!! Ask for Joe Borak.. I went in Saturday afternoon to drive a 2014 Jetta.. I was not expecting what followed. Joe Borak was wonderful. He was courteous, knowledgeable and a I went in Saturday afternoon to drive a 2014 Jetta.. I was not expecting what followed. Joe Borak was wonderful. He was courteous, knowledgeable and a true gentlemen through the process. We were in and out within 2 hours.. But more importantly, they beat every other VW dealer in price. walked away with a beautiful car at a wonderful price. Chris Alvarez was fair and a gentlemen to work with. It was not only Joe, the entire team was great. When the coffee maker was full, the receptionist walked over to make a coffee for me. The service department chatted and entertained my son while we walked around, thanks Mike! The business manager, Carey Lair, needs to be given a gold star. She was fast, exacting, and get this one... she asked once for each warranty/add on and then stopped! That's right, no pressure, no pushing, no hurt looks. She was smiling a billion dollar smile and talking the whole ten minutes it took to get the paperwork. Nice job everyone!! We are now going to Stohlman VW for our service and all of our future new car purchases, and will be recommending them to all family.. We are all a VW driving family.. Thanks Joe , and everyone else for my perfect car at the giveaway price.. and all the smiles that came with it.. This was the best experience in my thirty plus years of car purchases.. A. Perry More

Great experience dealing with David Jennings I just bought a new 2015 Subaru WRX at Stohlman after ordering one two months ago with everything I wanted with great help from David. The order proce I just bought a new 2015 Subaru WRX at Stohlman after ordering one two months ago with everything I wanted with great help from David. The order process and initial inquiry was all through email and he was entirely honest, helpful, and straightforward about everything. When the car arrived, he immediately sent me an email and called me to let me know, even including a picture of the car. He seemed as excited as I was about the car arriving! I headed over to the dealership last weekend and was greeted by David and had a very pleasant, no-pressure experience. I was allowed to take the car out for a test drive and then was taken around the dealership to introduce me to all the different areas within the building. In conclusion, I have nothing but good things to say about David and Peter at Stohlman and would buy more vehicles there in the future. More

Great and comfortable experience, thanks to Javan Jackson. We recently traded in our car for something more suitable for our family. Javan Jackson was the sales representative who helped us find the right car We recently traded in our car for something more suitable for our family. Javan Jackson was the sales representative who helped us find the right car and also found us the best deal possible. His knowledge about Volkswagens is exceptional. He doesnt put you under pressure and actually listens to what your looking for and can afford within your means. Great and comfortable experience. We will definitely go back to Strohlman Volkswagen and we will definitely work with Javan Jackson again in the future. More

Mike Sepulveda is the BEST! Working with Mike Sepulveda is nothing but a pleasure. He ALWAYS strives to give the best experience to his customers that he can and makes you feel t Working with Mike Sepulveda is nothing but a pleasure. He ALWAYS strives to give the best experience to his customers that he can and makes you feel that you are a friend and not just a customer. Last November when buying my Jetta from him, he was never pushy, always knowledgeable, and incredibly helpful. I have since moved to California and when I had a very very minor problem (most sales personnel would consider nothing to worry about) Mike Sepulveda went above and beyond to fix the problem. In all I would absolutely recommend anyone to Mike! More

Outstanding service by Mike Sepulveda! On Saturday, August 16th, 2014, I became the proud owner of a 2006 Volkswagen Beetle Convertible thanks to the kindhearted and extraordinarily helpful On Saturday, August 16th, 2014, I became the proud owner of a 2006 Volkswagen Beetle Convertible thanks to the kindhearted and extraordinarily helpful salesmanship of Mike Sepulveda. Not only was Mike extremely knowledgeable about the car itself - to the point where he was able to answer any and all questions that my father and I could think to ask, Mike made the process of buying a car very approachable. He truly possesses a genuine interest and concern for his customers, and even called a couple weeks after the sale to make sure that I was happy with my new Beetle. In truth, I couldn't be happier! Thank you, Mike Sepulveda, for making an effort that went above and beyond what we would have expected! Because of you I am now driving the car of my dreams, and it will be our pleasure to do business with you in the future! -Grace Bauer More

Excellent car buying experience. The Stohlman Subaru Dealership represents a superior vehicle. This and their consistent high quality service and support has made us loyal customers The Stohlman Subaru Dealership represents a superior vehicle. This and their consistent high quality service and support has made us loyal customers since the purchase of our first Outback in 2004. We've just completed the purchased our 4th Stohlman Subaru. Thomas Calvert has been our salesman for the last two and he has been very helpful in walking thru the necessary paperwork. Hesham Kamal (Business Manager) took the time to listen to our questions and talk through financial alternatives. I don’t hesitate to recommend both gentlemen as being knowledgeable, personable and taking the time to listen and answer any questions. More

Stephan was great! I've been meaning to write Stephan a great review for some time now - I've had my car for about 3.5 months and still love it and think I made the best I've been meaning to write Stephan a great review for some time now - I've had my car for about 3.5 months and still love it and think I made the best purchase. Stephen did a great job comparing the Subaru Forester (2.5i Premium with AWP) to the other cars I was looking at (RAV4, CRV, and CX-5) and helped make my decision easier. He was very easy to work with and got me exactly what I was looking for! When it is time for my brother to buy a car, we will certainly be back! More

Non-pushy, straightforward, fair, and customer focused! Just purchased a 2014 Subaru XV Crosstrek Limited from Stohlmans and had the pleasure of working with David. I found some great potential auto loan in Just purchased a 2014 Subaru XV Crosstrek Limited from Stohlmans and had the pleasure of working with David. I found some great potential auto loan interest rates through USAA this month and also utilized TrueCars.com to get quotes for my "ideal" vehicle (trims + desire accessories. I was also contacted by a list of area dealers and was harassed by a dealership in Manassas. Of course they wanted me to visit their lots without working our preliminary pricing online...Stohlman's was different - they honored my TrueCar certificate off the bat and David contacted me after I submitted my request with a very straightforward, respectful and fair price quote! He was not pushy and made sure to express that he wanted a chance to "earn" my business if I thought his initial offer was reasonable and fair. I decided to visit Stohlman's in person and worked with David. The original car I wanted was sold before I could claim it, however, I expressed to David that I wanted the exact same Crosstrek (same color/features/etc.) for the same price he quoted me. Rather than badger me into buying another car already on the lot (dealers generally have an incentive to move vehicles sitting on their lots first already), David was willing to find the exact Crosstrek I wanted elsewhere and had it delivered at no extra cost, for the price we negotiated. Throughout the entire deal process, he was never pushy, getting me to buy more/less car than what I researched and wanted. He obviously wanted to work with me so I would buy from Stohlman's (of course, it's their business!), but he wanted to earn my business and for me to buy from them. Yes, all dealers will find at least a little profit in all sales whether on purchase pricing, trade-in, financing, or "extras" - it's business! They wouldn't stay in business if they didn't have profits. I found that as the customer and consumer, I was able to find the best net prices and savings at Stohlman's compared to other area Subaru dealers. If anyone wants to save some money, you must be willing to negotiate! I had to with everyone involved in my deal. The entire process was civil, respectful and in the end, we settled on a realistic, fair price for this popular selling vehicle. We live in a pricy region. What sealed the deal for me was David's awesome, friendly demeanor and professionalism. This is the 4th car sales process I've been through - honestly, this one has been the best in terms of overall experience and fair pricing. David emailed, called and even left a voice message the next day after my purchase to check up on me and the vehicle. None of my other car sales dealers called to "check up" in the past - they had my money and I drove off the lot. To them, the deal was done! With David, however, the deal doesn't "end" after you officially sign your finances and paperwork over, get the keys and drive away - he seems to care about his customers and his reputation before, during and after the sale. I would not spend this time to share my own story if I weren't so incredibly impressed with how calm, smooth and fair my car buying experience at Stohlman's Subaru was with David, without the need for pressure tactics. This is the way car negotiations and buying should be! More

Great car buying experience! Nora is the man! He made my first ever car buying experience so easy. It seemed that everyone who worked there was friendly and willing to help. M Nora is the man! He made my first ever car buying experience so easy. It seemed that everyone who worked there was friendly and willing to help. My mom was helping me car shop and when we got to Stolhman her car wouldn't start (some issue with the battery) and luckily Nora is a mechanic as well! He went out and fixed the problem with the battery (something with one of the terminals) and also cleaned off all the corrosion on the battery. I would definitely recommend going to Stohlman and working with Nora. More

Didn't Honor Price Quote, Low Quality Salesman I contacted Stohlman to receive a quote on a used 2012 Subaru Impreza. The quote I received via e-mail from Nora Sokhon was $13,795. I then scheduled I contacted Stohlman to receive a quote on a used 2012 Subaru Impreza. The quote I received via e-mail from Nora Sokhon was $13,795. I then scheduled a test-drive for 5 days after receiving the initial e-mail. When I arrived to Stohlman Auto exactly at the agreed upon time, I waited 30 min for Nora to greet me and then, after test-driving the vehicle, was told the price was $17,795 (a $4,000 difference). I told Nora that he had quoted me $13,795, showed him the e-mail and there was a note in their computer system indicating that I was quoted $13,795 for the car. After reviewing this information and speaking with Pierre (the supervisor), Nora told me there was a computer error and they couldn't honor that price. After waiting another 20-30 minutes for the sales team to "discuss what kind of deal they could offer me" I was told the best they could do was $15,500. I told them this was unacceptable and they should honor the price quote given via e-mail by a salesman and they responded by saying they weren't liable for computer errors and told me to read the fine print saying the price can change at any time. It is my impression that they used a low price to bait me into the store then gave a fake excuse to change the price after the test-drive. Not only this, but Nora was completely useless as a salesman. I mentioned several times I was also interested in looking at a similar car they had on the lot and he didn't even attempt to help me. During the test-drive he sat in the back seat, muttered directions and wasn't very knowledgeable about the vehicle. For example, he didn't know there was a sub-woofer installed in the back of the car until I asked if it could be removed to allow for more storage space. Overall, I had a terrible experience at Stohlman Auto and will never shop there again, nor will I recommend the store to anyone. More