Stohlman Automotive

I will say that my first interaction with the dealership was not a positive one, but I realize the New Year's Eve afternoon is a busy time. I contacted Jaime Dent who made me feel that it was an aberratio was not a positive one, but I realize the New Year's Eve afternoon is a busy time. I contacted Jaime Dent who made me feel that it was an aberration and that the staff would demonstrate that fact if I returned. She kept in e-mail contact with me through the process. I recently purchased a Subaru with the assistance of Anson Lee Sam at Stohlman's Vienna location. He was friendly and inviting. He listened to my description of what I wanted in a vehicle. He took into account my research prior to coming to the dealership. He was ethical in making sure that no fellow sales person was being shortchanged. He provided his time and expertise during my search of possible vehicles on the lot. He made the process straight forward and made me feel that he was looking out for my best interest. Once I selected a vehicle he acted in good faith during the negotiation process. During the purchase he explained the procedures and assisted with the introductions to the financial staff. He then provided me with an introduction to the vehicle operation and documentation. He answered my questions after the sale and upon delivery of the license plates. The finance department went out of their way to find a good finance deal which required a couple of visits with them and in the end got a good rate. During some of my waiting time I got a bottle of water in the service department where Ahmad Sabah introduced himself and spoke about the service department and its operation which gave me the sense that my vehicle would be well cared for in the future. More

My husband and I were looking for a great car and we found it with the Subaru Crosstrek. We were looking for a car that had a great price with an AWD capability. Not to mention how great it looks in found it with the Subaru Crosstrek. We were looking for a car that had a great price with an AWD capability. Not to mention how great it looks inside and out. The dealership and our sales consultant were detailed and attentive to everything in order to get the car that we wanted. We are truly pleased with our experience with Stohlman Automotive. More

We bought our new Outback from Randall Tomblin and would highly recommend anyone going to see him if they're in the market for a new car. He was helpful and thoughtful, honest, explained everything, made su highly recommend anyone going to see him if they're in the market for a new car. He was helpful and thoughtful, honest, explained everything, made sure we got everything we wanted, and has a great sense of humor to boot. Overall a 100% pleasure to work with. We were thisclose to getting a Nissan and am SO glad we went to Stohlman before making any decisions. More

Thanks to Randall I was able to purchase my first new car without any hassles and couldn't be any happier. I've met many salesmen from other dealerships and Randall has been by far the friendliest and easies without any hassles and couldn't be any happier. I've met many salesmen from other dealerships and Randall has been by far the friendliest and easiest to talk to. In addition to his outstanding professionalism and honesty, he has a way to make customers feel comfortable which is important to someone whose looking to buy their first car. He's also very easy to communicate with and very thorough. The whole process was smooth and a good experience. More

Carroll Prince, the salesperson with whom I worked, was a complete pleasure to deal with. He was extremely knowledgeable about his product (in my case, a new Forester) and very easy going in manner. I tru complete pleasure to deal with. He was extremely knowledgeable about his product (in my case, a new Forester) and very easy going in manner. I truly felt that it was Carroll's goal to ensure that I would be happy with the vehicle I selected and that I was satisfied with the price I paid for it. At no point did I feel that I was being pressured or given a run-around. Other personnel with whom I dealt also were very personable and professional in demeanor. Stohlman's facility in Tysons is clean and bright, and their service department is open until 9 pm on weekdays! This was my first Subaru and my first visit to Stohlman, and for the first time in memory, I actually enjoyed the new car purchase experience. I would not hesitate to recommend Stohlman, and Carroll Prince specifically, to anyone contemplating a new car purchase. More

Sean is great. He has gone above and beyond what is required on several occasions. I would recommend him to any of my friends and plan on purchasing from him again when my lease is up. He is friendly a required on several occasions. I would recommend him to any of my friends and plan on purchasing from him again when my lease is up. He is friendly and honest. I actually purchased from Stohlman because of him, despite a number of other VW dealerships more conveniently located to my house. More

My experience was very good. The manager, Ryan gave me a very good price for the car and he worked with everything to make a good choice for me and the business, met my price and made it an enjoyable experi very good price for the car and he worked with everything to make a good choice for me and the business, met my price and made it an enjoyable experience. Sean was very courteous and patient . he showed me all the cars I wanted to see with an absolutely attentive attitude. he knew his cars and everything it had to offer. More

I purchased a 2013 WRX. I had checked out a few dealerships in my area but was not able to find one. I found the car I wanted online and in stock so I checked this dealer out. Everyone is very frie dealerships in my area but was not able to find one. I found the car I wanted online and in stock so I checked this dealer out. Everyone is very friendly and they were very honest about everything and I felt very comfortable and happy with my purchase. I even come back to service my car. I tried dealerships in my area but the customer service does not compare. I highly recommend this dealership, the quality of their work and their customer service is exceptional! More

We had a great experience with Stohlman Subaru and Thomas Calvert. We really enjoyed talking to Thomas, and were really impressed by the straight forward way that Stohlman does business. I was impressed with Calvert. We really enjoyed talking to Thomas, and were really impressed by the straight forward way that Stohlman does business. I was impressed with how paced and relaxed Thomas was during the buying process, I didn't feel rushed or pressured at any point. He took the time answer all our questions, and was very patient with us when we asked him to repeat information through both the test drive and buying process. Honestly, this has been the best car buying experience I've ever had. I feel that we got a good price, and we were treated well. Really, really, happy with the experience. More

The car is great so far and the price is great, the staff was friendly and courteous with one exception, the entire sales process took over 4 hours. The staff was always busy attending to items that seemed was friendly and courteous with one exception, the entire sales process took over 4 hours. The staff was always busy attending to items that seemed more important than my sale. I even threatened to leave twice. It seemed as if nothing I could do would get these guy to sit down and take my money. Very strange. I haven't bought a car in many years so I'm not sure if this is normal. But I thought it was rude. Still, the price was great and everyone was friendly. I would recommend this dealer with the caveat that you be ready to walk out if they begin to waste your time, OR go very late in the day so they get stuck after hours with you, that might speed them up. More