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Stoops Automotive Group

Muncie, IN

4.9
706 Reviews
Stoops Automotive Group in Muncie offers quality vehicles to our Anderson, New Castle, and Marion, Indiana Buick GMC customers. With the attractive financing options and a full service department we have at our dealership, you're always well taken care of here. Find the new or used vehicle you want, and call us at (765) 273-4951 if you have any questions.
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4055 W Clara Ln

Muncie, IN

47304

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Showing 706 reviews

September 18, 2021

Stoops has been servicing my vehicles for years. When it was time to trade in my Equinox, Chris Wilkinson in the service department asked Larry Taylor to give me a call. He was great to work with, and went More

by beverly.hinderer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wilkinson, Larry Taylor
Sep 20, 2021 -

Stoops Automotive Group responded

Thank you, Beverly, for your positive review. The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

September 12, 2021

I came in with no expectations just to see what my current car would trade for. Ended up trading it in and upgrading to a much better nicer newer car. Couldn't ask for better service. More

by Hogroth23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Armstrong
Sep 13, 2021 -

Stoops Automotive Group responded

Thank you for your positive review. The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

September 08, 2021

Jeff was absolutely wonderful to work with! Knowledgeable, professional, no pressure sales! He answered all of our questions and was able to make thoughtful recommendations based our budget and More

by Bineshi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Armstrong
Sep 09, 2021 -

Stoops Automotive Group responded

Thank YOU for sharing your experience with us! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy! Thank you for your business and feedback!

September 04, 2021

Jeff was fantastic! We couldn’t ask for a more helpful salesman! We appreciate the wonderful customer service from our favorite Channing Tatum look alike! More

by Jill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Armstrong
Sep 07, 2021 -

Stoops Automotive Group responded

Thank you for sharing your experience with us! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy! Thank you for your business and feedback!

September 02, 2021

Stoops has group of people that got me an amazing deal! Never once did I feel anything less than like a family member! Thank you Larry Taylor and Henry Fallis! More

by Katie_UlmerAdcock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Fallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Taylor
Sep 02, 2021 -

Stoops Automotive Group responded

Thanks so much, Katie, for your feedback! We at Stoops Automotive love to hear about your experience! We are a Dealer For The People, which means we put our customers first. We believe everyone deserves to drive a Nicer, Newer car and no one should drive a car they hate. We really appreciate your review.

September 01, 2021

My husband and I would recommend Stoops for anyone looking into getting a new ride. They treat you like you're a part of the family. They really work hard to get you into the vehicle you want. Pat Bow More

by mrswade1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Stoops Automotive Group responded

Thank YOU for sharing your experience with us! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy! Thank you for your business and feedback!

August 30, 2021

Brett was amazing! He found a car that was perfect for me! Didn’t feel any pressure to buy anything which a lot of car dealerships tend to do that. More

by laskegaard44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Stoops Automotive Group responded

Thank YOU for your positive review. The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

August 29, 2021

We stopped in with hopes of purchasing a vehicle within the week. Jeff & the team at Stoops worked quickly and efficiently to get our deal done today. We appreciate your kindness and professionalism! Thank More

by Jaime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Armstrong
Aug 30, 2021 -

Stoops Automotive Group responded

Thank YOU for sharing your experience with us! We love hearing from our happy customers! Here at Stoops Automotive, we work hard to ensure our customers leave happy! Thank you for your business and feedback!

August 26, 2021

Very pleased with the no pressure approach. Made the buying experience one of the best I have ever had.This is the way all dealerships should operate. More

by Monty.millspaugh
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Abades, Jeff Armstrong
Aug 27, 2021 -

Stoops Automotive Group responded

Thanks so much, Monty! We at Stoops Automotive love to hear about your experience! We are a Dealer For The People, which means we put our customers first. We believe everyone deserves to drive a Nicer, Newer car and no one should drive a car they hate. We really appreciate your review.

August 25, 2021

I had a life changing experience at stoops ! Dale made sure he explained every bit of the process to me and helped me understand everything he was doing ! He showed me how dedicated he is to helping peopl More

by Asimpson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Fallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Rains, Chris Abades, Hayden Castor, Cory Ross
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