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Street Volkswagen of Amarillo

Amarillo, TX

Overview
Employees
Reviews
Vehicles
5.0
3,398 Reviews
Welcome to Street VW, your local Volkswagen dealership in Amarillo, TX. Our new and used car dealership has been providing the local drivers in the Texas panhandle for years and we hope to continue for many more. Our excellent selection of new and used cars offers something for every car shopper and we also provide car maintenance and auto repair in Amarillo, TX. Whether you are searching for a new Volkswagen, a reliable used car, or just basic car maintenance or auto repair, Street VW is the place to go. Stop in today, or visit us online to see why we are the best new and used car dealership in Amarillo, TX.
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8707 Pilgrim Drive

Amarillo, TX

79119

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Showing 3,398 reviews

April 26, 2022

Was very clean and personable sales was alot easier to enter and exit dealership than I expected with 5 o'clock traffic More

by Oscarjenkins50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2022 -

Street Volkswagen of Amarillo responded

Oscarjenkins50, Thank you taking time to review your experience here at our dealership. We are thrilled you had a truly exceptional experience here. We know you are going to enjoy your new vehicle. We hope to see you again.-John Luciano and the team at Street Volkswagen of Amarillo.

April 23, 2022

Skylar was amazing! Went above and beyond for me to make sure I got my Tahoe! He is very nice and helpful! Will for sure be using him again in the future More

by Rylee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Gaitan
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Apr 25, 2022 -

Street Volkswagen of Amarillo responded

Rylee, Thank you for the 5 star rating. We will give Skyler, kudos for taking such great care of you. We hope you enjoy your new Tahoe. We look forward to seeing you again.-John Luciano and the team at Street Volkswagen of Amarillo.

April 23, 2022

We really enjoyed working with Joel. We feel he was very honest and made the whole process easy and stress free. More

by Becky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Leimer
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Apr 25, 2022 -

Street Volkswagen of Amarillo responded

Becky, Thank you for the 5 star rating. We know you are going to enjoy your new vehicle. We will give Joel Leimer, kudos for taking such great care of you. We hope to see you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

April 23, 2022

Very helpful, nice, packed back and I didn’t feel I was being attacked by 12 people at once. More

by kylaturner2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie "Pua" Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2022 -

Street Volkswagen of Amarillo responded

Kylaturner2005, Thank you for the 5 star rating. We happy you chose us and Pua, to purchase your new vehicle from. We want to be the first choice for all of your auto needs. We hope to see you again.-John Luciano and the team at Street Volkswagen of Amarillo.

April 20, 2022

Skyler was awesome! ! Drove my new personally to my home-2 1/2 hours away!! More

by Meganec0722
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Gaitan
Report | Print
Apr 20, 2022 -

Street Volkswagen of Amarillo responded

Meganec0722, Thank you for the 5 star rating. We are thrilled you are so happy. We will give Skyler kudos for taking such great care of you. We will do anything to make our customers happy. We want to be the first choice for all of your auto needs. We look forward to seeing you again. -John Luciano and the team at Street Volkswagen of Amarillo.

April 18, 2022

These guys only care about the sale. In particular, Kyle Elder absolutely does not know how to handle an upset customer. He doesn't understand the concept of allowing them to vent befo More

by Savvy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Elder
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Street Volkswagen of Amarillo responded

Savvy, We are sorry to hear about this. Please give Kyle a call at your earliest convenience @ 806-336-4314, he will be waiting for your call to hear anything else he needs to regarding the transaction. We want to come see how we can make this a better outcome.-Street Volkswagen of Amarillo.

Apr 20, 2022 -

Savvy responded

As I told Kyle over the phone, when he continually kept over talking me, I am done with this dealership as long as he is involved. When the main used car manager can only justify his actions, rather than empathize with the complaint and try to drill down on the root cause that began the poor chain of events. . . it is a losing battle. The customer is not always right. The truth always lies somewhere in the middle. If Kyle speaks to his employees the way he does customers, I am amazed that your turnover rate is not extreme. There is always room to improve, rather than continually justifying your own actions.

April 18, 2022

Pua did everything in her power to put a smile on my face after a hard situation! Incredibly grateful for her. Thank you for helping me get in the car I wanted! More

by Erikprospero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie "Pua" Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2022 -

Street Volkswagen of Amarillo responded

Erikprospero, Thank you for the 5 star rating. We are thankful for customers like you. We will be sure to give Pua, kudos for taking such great care of you. We hope to see you again soon.-Street Volkswagen of Amarillo.

April 17, 2022

Great experience with Pua! She prepped us to make the buying of our car car as fast as possible, and was friendly and positive. More

by eve.hayes2602
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie "Pua" Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Street Volkswagen of Amarillo responded

Eve.Hayes2602, Thank you for the review. We will give Pua, kudos for taking such great care of you. We want to be the first choice for all of your auto needs. We hope to see you again.-John Luciano and the team at Street Volkswagen of Amarillo.

April 17, 2022

Josh was knowledgeable and walked me through the whole process. He was also extremely personable. Would highly recommend! More

by Lacy.jackson32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua “JB” Brown
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Apr 18, 2022 -

Street Volkswagen of Amarillo responded

LAcy.Jackson32, Thank you for the 5 star rating. We will make sure and give Josh a high five for taking such great care of you. We strive to be truly exceptional in all that we do. We are glad it shows. We hope to see you again.-John Luciano and the team at Street Volkswagen of Amarillo.

April 16, 2022

Cole is an amazing salesman that spends good time to bond with his customers. He is very personable and made me feel very comfortable. I'll strongly recommend him when you visit the dealership. More

by tosinbewaji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Ornelas
Report | Print
Apr 18, 2022 -

Street Volkswagen of Amarillo responded

Tosinbewajio, Thank you for the review. We know you are going to enjoy your new Volkswagen. We strive to be truly exceptional in all that we do. We are glad it shows. We hope to see you again.-John Luciano and the team at Street Volkswagen of Amarillo.

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