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Street Volkswagen of Amarillo - Service Center

Amarillo, TX

4.1
58 Reviews

58 Reviews of Street Volkswagen of Amarillo - Service Center

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September 28, 2022

He informed me of how and in what circumstance would be best to bring my vehicle in for service should the need arise. Very friendly! More

by OhJustKevin
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Street Volkswagen of Amarillo responded

OhJustKevin, Thank you for the 5 star rating. We will make sure and give Greg a high five for taking care of your questions. We hope to see you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

September 27, 2022

My wife and I considered selling our car to avoid having to interact with this dealership. If it weren't for the fact that we love our Golf GTI, we would have. We made an appointment with them when we firs More

by Par505
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jason Heronemus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Montoya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Street Volkswagen of Amarillo responded

Par505, A member of our management team will be following up with you shortly.-Street Volkswagen of Amarillo.

September 09, 2022

I have had horrible luck since leasing my Tiguan, from the dealership to VW tossing me back and forth it’s been a real process. However, Pua was amazing. She took time to explain options, go over informat More

by Christad87
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie "Pua" Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Street Volkswagen of Amarillo responded

Christad87, We are sorry you are having issues. We know Pua, help guide you to the next steps. We will make sure an give her kudos for taking such great care of you. We are here to help you in any way possible.-John Luciano and the team at Street Volkswagen of Amarillo.

Sep 12, 2022 -

Christad87 responded

Yes, thank you! I made sure to give her all the top stars. she even followed up that evening with me

July 26, 2022

Worst service experience in my life, 4 trips to Amarillo from Perryton and car is still not fixed, actually came out worse than it went in. All I hear is sorry but I’m feeling that they don’t care about th More

by louwpa
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Javan Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
Jul 26, 2022 -

Street Volkswagen of Amarillo responded

Louwpa, A member of our management team will be in touch.

March 07, 2022

Great dealership to do business with. Marcy in Service was exceptional with my last service visit. More

by KirkC
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Marcy Salazar
Mar 08, 2022 -

Street Volkswagen of Amarillo responded

KirkC, Thank you for the 5 star rating. We will let Marcy know what a great job she did. We want to be the first choice for all of your auto needs. We hope to see you again soon.-John Luciano and the team at Street Volkswagen of Amarillo.

November 06, 2021

This is an EXCELLENT VW Dealer and Service department! Do not take your Volkswagen anywhere else. I would highly recommend you go to Street Volkswagen of Amarillo and I would highly recommend service Advisor More

by zholloway2020
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Spring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Street Volkswagen of Amarillo responded

ZHolloway2020, Thank you for the many compliments. While we know it had to be awful to have car troubles when traveling. We are glad we were able to get you all back on the road. We hope you made it your destination without any other interruptions. We will give Andrew, kudos for taking such great care of you. Thank you for the many compliments on our dealership. We strive to be truly exceptional in all that we do. We are glad it shows..-John Luciano and the team at Street Volkswagen of Amarillo.

October 12, 2021

Joel Leimer went above and beyond what I expected when I went in and bought my Volkswagen Beetle. The windshield wipers didn’t work and he got me in and actually gave a loaner to help out when they couldn’t More

by Upchurchmichele
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joel Leimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Spring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Street Volkswagen of Amarillo responded

Upchurchmichele, Thank you for the 5 star rating. We will give Joel Leimer, kudos for taking such great care of you. We strive to be truly exceptional in all that we do. We are glad it shows. We hope to see you again.-John Luciano and the team at Street Volkswagen of Amarillo.

May 25, 2021

My wife and I had the opportunity to utilize the services of Street VW this past weekend (May 22nd, 2021). We were coming back from a long roadtrip from the Grand Canyon and needed our brakes serviced. We li More

by jhartman
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Marcy Salazar
May 25, 2021 -

Street Volkswagen of Amarillo responded

Jhartman, Thank you for the 5 star rating. We are thrilled we were able to help you and get you back on your journey. We will make sure we give Marcy, a pat on the back for taking such great care of you. We hope the rest of your journey back home was flawless.-John Luciano and the team at Street Volkswagen of Amarillo.

March 17, 2021

Great experience and very helpful. I walked away with what I wanted for a good price. If you need a good used car this is the place to go, I would Highly recommend! More

by Yasmine
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
JJ Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doni Bell
Mar 18, 2021 -

Street Volkswagen of Amarillo responded

Yasmine, Thank you for the 5 star rating. We are thrilled you chose to get a vehicle from us. We want to be the first choice for all of your auto needs. We look forward to meeting the folks you recommend to us. We promise them the same 5 star experience.-John Luciano and the staff at Street Volkswagen of Amarillo.

February 05, 2021

These guys are great and earned the #1 spot. I had a blown turbo still covered under warranty , and took it to a dealership an hour and a half from me. After waiting 5 days to finally look at it, concl More

by Aurban
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Colby Kitchens, Josh Welch
Feb 08, 2021 -

Street Volkswagen of Amarillo responded

Aurban, Thank you for the 5 star rating. We are sorry you had so many issues with the other dealership. We are thrilled we were able to get your vehicle taken care of. We strive to be truly exceptional in all that we do. We look forward to seeing you again.-John Luciano and the team at Street Volkswagen of Amarillo.

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