Street Volkswagen of Amarillo

We enjoyed our experience with this dealership. Everyone was very helpful and nice. David Ortiz, our salesman, did a great job answering our questions. He made the car buying process simple and ea Everyone was very helpful and nice. David Ortiz, our salesman, did a great job answering our questions. He made the car buying process simple and easy for us! 10/10 Recommend!! More

Street volkswagen is a great dealership. Friendly staff. Very professional people. Great service department. Very good atmosphere all around. Friendly staff. Very professional people. Great service department. Very good atmosphere all around. More

I had an outstanding experience with the Street VW sales team in Amarillo, TX, and I especially want to thank Shane and David. They went above and beyond to help me get the exact car I wanted from out of s team in Amarillo, TX, and I especially want to thank Shane and David. They went above and beyond to help me get the exact car I wanted from out of state and arranged delivery all the way to Colorado. From start to finish they were extremely cordial and amicable, answered every question I had thoroughly, and put together a great deal. This was a truly smooth and positive buying experience. I highly recommend Street VW in Amarillo — Shane and David made the whole process easy and enjoyable. Thank you! More

Our car died in Amarillo while we were driving home to Austin from Colorado. We had it towed to Street Volkswagen and were initially grateful that they were open and able to see us. Everyone was friendly, Austin from Colorado. We had it towed to Street Volkswagen and were initially grateful that they were open and able to see us. Everyone was friendly, and we were told the car needed a new battery. Although we paid dealership pricing, including roughly $300 for what was described as battery “programming,” we were relieved to be back on the road. Two hours later, the car died again in the middle of the Texas Panhandle. After we made it home, our local repair shop found six indicators related to the EVAP system. More than a week and another $1,000 in repairs later, the car is running properly. Our local mechanic also told us that the battery Street Volkswagen sold us was not needed. The failed diagnosis was frustrating, but the reason for this review is how Street responded afterward. I called three times, sent a text, and tried the online chat to discuss what happened. I received no meaningful response. Street Volkswagen was friendly and attentive while taking our money. But the true measure of a business is how it responds when something goes wrong, and Street failed that test. I would caution Volkswagen owners in the Amarillo area to think twice before relying on Street for service. If it is your only dealership option, have another trusted mechanic in mind. More

James is a great salesman! He was super helpful throughout the entire process and made sure we left the dealership as happy customers. We initially were shopping for just a new He was super helpful throughout the entire process and made sure we left the dealership as happy customers. We initially were shopping for just a new truck but with James’ help we were able to find a new truck and a new SUV within the same week! Overall a great experience and I would recommend James to all my family and friends, or just anyone looking to get into a new ride for a good deal! More

Thank you for the excellent service y'all provided on our vehicle repair. Your team was very helpful and knowledgeable. We immediately felt confident in the diagnosis and repair. vehicle repair. Your team was very helpful and knowledgeable. We immediately felt confident in the diagnosis and repair. More

James was very helpful, I was able to get out of my lease early and purchase a bigger vehicle! It was a smooth process and he really does advocate for his clients to get them the best deal! early and purchase a bigger vehicle! It was a smooth process and he really does advocate for his clients to get them the best deal! More

Chris Scott helped us out and made this an easy great experience. Wasn’t pushy one bit, and listened close to what we were looking for. Will highly recommend! experience. Wasn’t pushy one bit, and listened close to what we were looking for. Will highly recommend! More

Joel Marquez is the BEST CAR SALESMAN my Husband and I have EVER had at any car lot. Joel was above and beyond knowledgeable, helpful, and pleasant. My husband and I will never go to any other dealersh have EVER had at any car lot. Joel was above and beyond knowledgeable, helpful, and pleasant. My husband and I will never go to any other dealership and especially we will only have Joel Marquez be our car salesman. More

Helpful, Chris my salesman was diligent in finding me a car I liked and could afford. car I liked and could afford. More