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Street Volkswagen of Amarillo - Service Center

Amarillo, TX

4.3
65 Reviews

65 Reviews of Street Volkswagen of Amarillo - Service Center

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June 29, 2018

Above and Beyond I had issues with my antenna on my new Tiguan. I live in west Texas and it is quite a drive for a service visit, and I had already been up once. Str More

by JanaKim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Giese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Heronemus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Welch
Jun 29, 2018 -

Street Volkswagen of Amarillo responded

JanaKim, Thank you again for the 5 star review. We will let Shane, Jason, and Josh know how great of a job they did. We are thankful for customers like you. We will do what we can to make sure you are 100% satisfied.- Thanks again. -John Luciano and the team at Street Volkswagen of Amarillo.

June 23, 2018

Unexpected new car I came to the dealership for the first time to get my AC fixed. Long story short, I left with a newer car. My down payment was the same cost as gettin More

by Kstoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Navarrete
Jun 25, 2018 -

Street Volkswagen of Amarillo responded

Kstoll, Thank you for the 5 star rating. We are thrilled you ended up with a new car with great warranty. We will let Eli know he did a great job. We hope to see you again soon.-Street Volkswagen of Amarillo.

May 26, 2018

Great job folks They were able to work with my difficult schedule, and get my service done in a timely and professional manner! I guarantee they will have my continue More

by Waldrop, David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Kitchens
May 29, 2018 -

Street Volkswagen of Amarillo responded

David, Thank you for the 5 star rating. We are thrilled you are so happy. We want to see you satisfied. We look forward to seeing you again.-Street Volkswagen of Amarillo.

May 18, 2018

Replaced window Street Volkswagen of Amarillo provided great service. They had my window repaired and my car was ready for me when I got out of work. More

by BrendaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Welch
May 21, 2018 -

Street Volkswagen of Amarillo responded

BrendaB, Thank you for the 5 star rating. We are thrilled you are so happy. We are glad we were able to repair your car in a timely manor. We are thankful for all customers like you. Street Volkswagen of Amarillo.

May 16, 2018

Customer service Currently problem not resolved but I believe they are trying to make it work. Have had problem with repair within an hour of leaving. Patience on my More

by M R W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Tollett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Colby Kitchens
May 17, 2018 -

Street Volkswagen of Amarillo responded

M R W, thank you for your patience. We are diligently working towards a solution on your vehicle. We are thankful for your business. We want to make sure all of our customers are satisfied.-Street Volkswagen of Amarillo.

April 27, 2018

One year check up Took my 2017 VW Beetle for a year Inspection and to purchase 2 key fob batteries. Fluids checked and since I did not have 10K miles yet, no oil chan More

by MP Amarillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Kitchens
Apr 30, 2018 -

Street Volkswagen of Amarillo responded

MP Amarillo , Thank you for the 5 star rating. We are so happy you had a 5 star experience in our dealership. We strive to be truly exceptional in all that we do. We look forward to seeing you again soon.-Street Volkswagen of Amarillo.

March 15, 2018

Great place to do business I purchased this car about the middle if February, and have been treated like a hero ever since, even before that, sunce I bought my last car there to More

by Waldrop, David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lucky Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Giese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2018 -

Street Volkswagen of Amarillo responded

Waldrop, Thank you for the 5 star rating. We are thrilled you are so happy. We strive to be truly exceptional in all that we do. We want to be the number one source for all of your automotive needs.- We hope to see you again soon.-Street Volkswagen of Amarillo.

February 13, 2018

Excellent seevice These people take care of each customer 100%. They will make sure you are well taken care of while there or if you have to drop off a vehicle. The b More

by Ruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Christian, Colby Kitchens
Feb 14, 2018 -

Street Volkswagen of Amarillo responded

Ruiz, Thank you for the 5 star rating. We are thrilled our dealership took such good car of you. We are happy you chose our dealership. We hope to see you again soon.-John Luciano.

February 09, 2018

I was extremely satisfied with the service . The staff did an outstanding job helping us and taking care of our problem. The customer lounge was a great place to wait and relax.. More

by Clarence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Heronemus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Kitchens
Feb 12, 2018 -

Street Volkswagen of Amarillo responded

Clarence, Thank you for the 5 star rating. We will give Colby and Jason a pat on the back. We are glad that our lounge was so comfortable. We hope to see you all again soon.-Street Volkswagen of Amarillo.

February 02, 2018

Great Guys got my truck in and out in a timely manner. Had a minor problem afterwards and they fixed it in less than an hour . More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Kitchens
Feb 05, 2018 -

Street Volkswagen of Amarillo responded

Tom, Thank you for the 5 star rating. We are so glad you chose to bring your vehicle in to service with us. We are glad we were able to fix it and take car of the minor problem afterwards. We hope to see you again.-John Luciano

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