Subaru Superstore

Honesty-Great Service My son referred me to go and test drive a forester subaru. I went with my husband and we were greeted so kindly by Daniel Strebler sales rep. Daniel My son referred me to go and test drive a forester subaru. I went with my husband and we were greeted so kindly by Daniel Strebler sales rep. Daniel was very helpful and knowledgeable. All those individuals who help me that night made the transaction go so smoothly. I will recommend this location to all friends and family. Thank you again Kathy More

Knowledgeable enthusiast We were deciding between a Honda CR-V or a Forester. Must say we have been Honda people. Talked to Seton our salesman, who by the way is a veteran, We were deciding between a Honda CR-V or a Forester. Must say we have been Honda people. Talked to Seton our salesman, who by the way is a veteran, we thanked him for his service first and foremost. My husband and I were impressed with the Forester and Seton was very knowledgeable, he said he owns 3 Subarus, which we found great knowing he believed in the product, not just there to sell a product but believed in it. The car has all the features we wanted and we sat down to talk numbers, although must say did not feel pressured like other places we had been. We got the numbers and deal we wanted and met Brent the finance guy. I must say 3 other people bought at the same time, people were buying not just walking out thinking about it. The one thing I found different in a good way they introduced it us to the service manager. Almost like you were joining their family and they wanted you to meet everyone. We left after Seton got our phones set up in car and told us to enjoy and we would be very happy with this car. We left feeling like we made a good solid decision not like we had in the past asking ourselves did we do the right thing. Very happy thank you guys. More

Excellent as always I would like to rate just Mike Harris who is excellent! He is very friendly and very experienced. It is a very nice feeling to discuss with him the re I would like to rate just Mike Harris who is excellent! He is very friendly and very experienced. It is a very nice feeling to discuss with him the repairs and service needed and to know that his advice will be correct. Thanks a lot Mike! I can’t image someone to be better than you! Anastassia P. More

Knowledgeable, Professional and Courteous From the greeting through the test drive and negotiations to the final handshake, Darby was great. Very knowledgeable on the brand, the dealership an From the greeting through the test drive and negotiations to the final handshake, Darby was great. Very knowledgeable on the brand, the dealership and the vehicle, whether introducing features or answering questions. So impressed that I made the purchase on the spot rather than shopping around. Pierre Evans made the trip to finance almost enjoyable. Again, knowledgeable and professional and cognizant of my need to speed things up. Dylan's knowledge of the vehicle and it's options as well as his explanations concerning when and how they might be used was also top notch. Overall the best car buying experience in my 40 years of car buying. More

Low Key, Positive Experience If you desire a low key, positive car buying experience it"d be worth your while to pop in here. My brother and I were interested in a certified pre If you desire a low key, positive car buying experience it"d be worth your while to pop in here. My brother and I were interested in a certified pre owned vehicle and ended up saving money and getting something better! More

Treated like a Friend The Subaru dealership staff treat you like a person. Yes, they're there to sell cars, but genuinely treated me with respect before, during and after The Subaru dealership staff treat you like a person. Yes, they're there to sell cars, but genuinely treated me with respect before, during and after the transaction. Never before have I been told to come back or call if I have any questions. I've already called with questions and was treated with respect and kindness. I found a new Subaru family, not just the sale and “good luck” that I would have found at other dealerships. I look forward to working with them again on my next purchase. In the mean time, I’ll be seeing them for my regularly scheduled maintenance. More

Best Used Car Buying Experience My wife and I went in to buy a nice little used car for our 16 year old son. Had a great experience. Was treated very well. It feels like everyone My wife and I went in to buy a nice little used car for our 16 year old son. Had a great experience. Was treated very well. It feels like everyone who works at this dealership really enjoys being there and they like what they do. I can honestly say it was a fun experience. No kidding. More

Justin was great to work with I appreciated Justin's patience and compassion for my mom as she looked for a new safe car. She was nervous after a recent accident so his considerat I appreciated Justin's patience and compassion for my mom as she looked for a new safe car. She was nervous after a recent accident so his consideration of that meant a lot to us. More

Excellence in customer service. Worth your time & money. Wayne Martini has been on point with communication, he is attentive, and is very professional. He has taken care of my needs and answered all my quest Wayne Martini has been on point with communication, he is attentive, and is very professional. He has taken care of my needs and answered all my questions from start to finish. Above all he made my buying experience very easy and smooth. Please ask for him if you arrive at the Subaru Superstore or do an inquiry online. I would recommend anyone to him and this family owned dealership. More

Listen to Customer Equals A Sale! We contacted/shopped over 10 dealerships (other manufacturers included) and Wayne was the first who actually "listened" to the criteria we were using We contacted/shopped over 10 dealerships (other manufacturers included) and Wayne was the first who actually "listened" to the criteria we were using to select and make a decision on a new vehicle. Most of our negotiation was via e-mail/internet but when we visited the dealership we were truly impressed with the total focus on customer service/impact. As tangible proof of our appreciation, consider that we live in Tucson but chose to purchase in Phoenix because of Wayne and the quality of the dealership. Kudos to Wayne, Mark Harper, Karen Cain, Antonio Gasak, and we look forward to working with Chris Overley. More