Subaru Superstore

No Pressure Nice dealership and had a good selection of cars. Justin knew his stuff and I would have bought a new wrx but it ended up being just out of my budget. Nice dealership and had a good selection of cars. Justin knew his stuff and I would have bought a new wrx but it ended up being just out of my budget. I wasn't pressured at all and will recommend Justin to anyone looking for a Subaru. More

Customer Focused, Easy Experience No pressure, met Morgan at the door, asked what we might be looking for, sat down at a table and he began by initiating a relationship type of discuss No pressure, met Morgan at the door, asked what we might be looking for, sat down at a table and he began by initiating a relationship type of discussion. I was there for a Forester and he suggested looking at both Forester and Outback based on our lifestyle. Asked if we were Costco members and immediately took that information for their discount pricing. Prior to driving the Forester he explained the options, prior to driving the Outback, he explained the options. He brought us pricing on both, with Costco discount, very easy discussion with no pressure. He talked about the Subaru family atmosphere we would become a part of should we purchase. Upon purchasing, Pierre in finance was easy to work with, provided us options with no pressure. Good explanations of the various options while using an in-desk computer for signing. Christine was the delivery coordinator and told us to stop her when we were overloaded. She and Morgan both said we could come back at any time or attend Subaru U every 3rd Thursday for dinner and education on how to operate our vehicle. We left with our Outback, going back to have the trailer hitch installed and for an update on how to operate the technology. We are now part of the Subaru Superstore Family More

Attractive, attentive no pressure dealership Had nothing but positive experiences with sales, Scott Jenkins, and techs, Rex and Antonio, and literally everyone we interacted with at the dealershi Had nothing but positive experiences with sales, Scott Jenkins, and techs, Rex and Antonio, and literally everyone we interacted with at the dealership. Would highly recommend them to anyone looking for a great car-buying experience. More

This dealership is fabulous This dealer is the first dealer that i have been to where i feel that everyone that you come in contact with seriously cares and tries to help you or This dealer is the first dealer that i have been to where i feel that everyone that you come in contact with seriously cares and tries to help you or answer any questions you may have. In dealing with Morgan Trzaskos during the sales process and Christine Weber during the delivery orientation things could not have been any better. Both Morgan and Christine were extremely helpful and certainly very knowledgeable in their respective roles. It was actually a pleasure to purchase our new Outback from Subaru Superstore. More

Best of Class Attended New Car Owners session on 7/21. Thoroughly enjoyable and informative. My wife and I learned several new things that we had not discovered p Attended New Car Owners session on 7/21. Thoroughly enjoyable and informative. My wife and I learned several new things that we had not discovered previously from reviewing our Owner's Manual and Quick Reference Guide. Got both our 2013 Outback and new 2016 Crosstrek setup for Bluetooth. (Something we probably could not have accomplished on our own.) More

These people are the best! I just bought my 3rd car from Subaru Superstore and they have been outstanding on every transaction. I've worked with Charlie Webb on the first 2 pur I just bought my 3rd car from Subaru Superstore and they have been outstanding on every transaction. I've worked with Charlie Webb on the first 2 purchases, and with Seton Faircloth today. I have also worked with the Dulcinea Pimental in the service department on many occasions, and all 3 of them have been courteous, helpful, non-pushy and MORE than willing to go the extra mile to ensure customer satisfaction. If you want to stop hating car dealerships, go see these people! More

Straighforward pruchase process with low sales pressure Straightforward test drive. All questions answered without sales pressure. Direct price negotiation. Took almost 2 hours overall, but much smoother th Straightforward test drive. All questions answered without sales pressure. Direct price negotiation. Took almost 2 hours overall, but much smoother than previous car buying experiences. Sales person was Bill East. Strongly recommend him. Pierre Evans handled finance part. He was ok as well. Overall a good experience, as far as car buying can go. Car ended up part of recall 2 weeks later. Disappointed at first but problem fixed within a couple days (once they received parts). That process was handled well by Service department. More

Used Car Shopping Made Easy and Enjoyable! After browsing a ton of used cars online, I reached out to Subaru Superstore by phone to ask about coming in to see a few of their used cars in person After browsing a ton of used cars online, I reached out to Subaru Superstore by phone to ask about coming in to see a few of their used cars in person. From the start both Rob Daily and Jack Callaghan were friendly, funny, and super accommodating. We worked within my budget and I am confident that my new (used) Hyundai will give me many years of reliable driving. Jack was kind and polite to my whole family ... he literally met my mother, father, and brother the week we were firming up the sale and even offered to come in on his day off to personally put the keys in my hand once everything was settled. I really can't say enough good things about these guys and my overall experience. More

Outstanding buying experience. Worked with Charlie Webb, Seton Faircloth & Christine Weber. All very helpful, knowledgeable and not pushy. It was a pleasure to buy from this dealers Worked with Charlie Webb, Seton Faircloth & Christine Weber. All very helpful, knowledgeable and not pushy. It was a pleasure to buy from this dealership and I would tell anyone who is thinking of buying a Subaru to start here. More

purchase, etc Charlie showed me my Outback. I chose to buy it based on my research I had done prior to going into dealer. He did not know a lot of the questions I h Charlie showed me my Outback. I chose to buy it based on my research I had done prior to going into dealer. He did not know a lot of the questions I had, and had to go ask someone else. although he was thorough reviewing everything, he just made me feel very uneasy to the point that I almost walked out. he seemed scatterbrained and confused with the sale. when I mentioned it to my finance person, it was agreed he "is weird" the dealership does not put the price of the vehicles on the car. it's a guessing game when they are asked the price and particulars about it. I had requested certain perks to be included in sale. when I went to have them installed there, the service lady thought more of her cell phone than responded to customers waiting for her to get there for the apt time. More