Subaru Superstore

Outback purchase We recently purchased a 2015 Outback and have been very happy with our experience at Subaru Superstore in Chandler. We had looked at vehicles several We recently purchased a 2015 Outback and have been very happy with our experience at Subaru Superstore in Chandler. We had looked at vehicles several months ago there and never felt pressured by the sales staff to buy. After reviewing and comparing several similar SUV's we decided the Outback was what we wanted. Our sales associate Charlie was very knowledgeable with the features(and there are a lot of high tech features) giving us a helpful tutorial. I would recommend this dealership highly and believe we purchased a wonderful vehicle. More

The sales process was efficient and painless! Everyone I worked with to buy my new Forester was friendly and professional to us. All questions were answered by knowledgeable staff. I look forward Everyone I worked with to buy my new Forester was friendly and professional to us. All questions were answered by knowledgeable staff. I look forward to working with service staff in the future, and would recommend this dealership to anyone who has heard horror stories about dealerships. The whole process was efficient, professional, and comfortable! Thanks Fred! More

Super star experience! I'll keep this short, but do want to highlight a couple of people at the Subaru Superstore of Chandler for making a daunting task pleasant. First, I'll keep this short, but do want to highlight a couple of people at the Subaru Superstore of Chandler for making a daunting task pleasant. First, car dealerships give us all the same feeling in our gut and the idea of engaging with a car salesman... probably makes you wonder what other forms of self-torture you would prefer to endure instead. Our experience at SS of Chandler plain and simple have changed how we look at car shopping/buying. Our "internet salesman" was a young but well spoken PROFESSIONAL. We had as much knowledge about the vehicle we planned on buying that the Internet offered to us... Including the infamous "internet price" that you never seem to get. He not only explained every feature that we cared about in a way that seemed almost custom tailored, but also explained some other details of the model that we had not even considered. Amazing and the type of service I would really only expect out of a luxury level purchase. Two words to describe Him; Knowledgable and friendly. The boss that gives you too little for your trade and could care less about your budget was an unexpected breath of fresh air, also. Now, normally I only deal with a salesman and then finally the loan department. This time, the manager (Rob) was involved throughout the visit. I was thanked initially for my visit, then again upon returning back to the dealership from the road test to see how we both liked it and then again before we drove off in our new car. It made the whole process like dealing with friends, not sales people. The finance manager (tattoo'd guy) was very patient particularly with my wife during our final signing of the paperwork (on an electronic pad.. Super cool) Normally, I know that we will be signing paperwork for an hour due to my wife being thorough and reading every line of type... He answered all of our questions so clearly and confidently that it eased so many of the nerves you expose when spending tens of thousands of dollars! Normally I am good with the warranty a car already comes with but when I had someone take the time to really explain the value of Subaru's enhanced warranties... It made all the sense in the world. I get it now. Thank you Subaru Superstore, Rob and staff (I feel so bad that I can't recall the other names). We look forward to our first service and also the survey from JD power or the manufacturer to relay the satisfaction we both feel by having dealt with such a friendly and knowledgeable staff! We will be back! (hopefully to buy a Porsche from your building next door!) yeah, like that will ever happen!! One can dream! More

Excellent experience This is not our first experience at the Subaru Superstore in Chandler, Az nor will it be our last. We have recommended them to all of our friends beca This is not our first experience at the Subaru Superstore in Chandler, Az nor will it be our last. We have recommended them to all of our friends because of their friendliness and overall great customer service. They are very thorough and fast and go out of their way to do as much as they can for you. More

Excellent service! I visited Subaru, Honda, and Toyota dealerships on the past Saturday and the service I received from Subaru was excellent and totally outperformed the I visited Subaru, Honda, and Toyota dealerships on the past Saturday and the service I received from Subaru was excellent and totally outperformed the other two dealerships! Seton was very professional and helpful, and he made the whole transaction smooth and enjoyable to me. More

Never had better service! there are many characteristics that sets this dealership apart from others. I recently became in the market for a new car, after doing research on a q there are many characteristics that sets this dealership apart from others. I recently became in the market for a new car, after doing research on a quality vehicle that's holds its value and would be fun to drive I knew a Subaru was for me. I stopped in early morning of the 1st of may(yesterday) was welcomed by a manger that helped until other employees arrived to assist. I did not feel rushed or like I was a waste of his time but that he truly wanted to help, I requested to test drive a BRZ that's when I was introduced to Wayne the sales consultant that was gonna help me find the right car. Wayne was the perfect salesmen acted like a gentlemen was honest and straight to the point, you could tell he was not in the job for the money. He was very informational and gave me great advice on the car and why Subaru stands apart from other cars. With the quality service from the manager and his employee I would recommend this dealership to anybody in the market for the car they truly deliver great value. More

Fast and Easy! Seton was a huge help! He knew what I wanted and cut out all the unnecessary sales tactics that car salesmen usually try to use. He was very straightf Seton was a huge help! He knew what I wanted and cut out all the unnecessary sales tactics that car salesmen usually try to use. He was very straightforward, honest, and got me a good deal. Barbara has also been very nice and helpful every time I have taken my car in for a service. She always answers all of my questions and makes sure I am taken care of. I would highly recommend this dealership! More

Amazing dude! I had the pleasure of talking with Justin when my fiance and I were looking for a vehicle. He was very professional and attentive with us. He knew wha I had the pleasure of talking with Justin when my fiance and I were looking for a vehicle. He was very professional and attentive with us. He knew what he was saying and doing, wasn't just tryin to sell a car. P.S. He owns the make he is selling, unlike most sales employees at dealerships. More

Best Experience! Came to the dealer with my dad and was helped out immediately by Justin. He never tried to rush us into any car. He was patient with us and always k Came to the dealer with my dad and was helped out immediately by Justin. He never tried to rush us into any car. He was patient with us and always kept smiling. Definitely recommended subaru superstore to my friends and coworkers because of how good the overall experience was. More

Best Car Buying Experience Ever!!! I like to lease vehicles. The up side is you always have a fairly new vehicle. The down side is the end of the lease when you have to face the new c I like to lease vehicles. The up side is you always have a fairly new vehicle. The down side is the end of the lease when you have to face the new car buying experience. For a single woman that can sometimes be overwhelming. Well not this time. I went to the Subaru Superstore - perfect name, because they are all SUPER! From the salesman Morgan Trzaskos to the finance manager Ginger it was a comfortable, friendly experience. And it didn't stop there. Christine Weber the delivery coordinator assists you with all aspects of your vehicle technology. Gosh, she even came to my home and programmed my garage door opener. This dealership treats you like family! I will recommend Subaru Superstore to all my friends and family. And the bonus - YOU GET A SUBARU!!! I love my new car! More