Subaru Superstore

Purchasing Subaru Legacy My wife and I recently purchased a Subaru Legacy at the Subaru Superstore in Chandler, AZ. We were interested in purchasing a 2015 or 2016 Legacy wit My wife and I recently purchased a Subaru Legacy at the Subaru Superstore in Chandler, AZ. We were interested in purchasing a 2015 or 2016 Legacy with the EyeSight and other active safety features. The sales representative, Charlie Webb, was extremely well informed about these and other aspects of the vehicle. During the test drive, Mr. Webb made sure that we were able to get a good sense of how the EyeSight system and other key features work. He was very low-keyed and enabled us to purchase a Legacy that met our exact needs. Karen Cain was also very helpful with the paperwork details of the purchase. All in all, it was probably the best car buying experience that we have ever had--and, as senior citizens, we have purchased many cars over the decades and have had the good fortune to buy vehicles from several very good dealerships. More

Test drive We test drove two vehicles and he shared information in other vehicles I requested. Justin was very knowledgable, courtesy and fun. Provided the cus We test drove two vehicles and he shared information in other vehicles I requested. Justin was very knowledgable, courtesy and fun. Provided the customer service that was right for me. More

Great salesman, good experience overall Justin is great salesman, explained all the details without any pressure to buy. I had very positive experience , the salesman Justin explained the d Justin is great salesman, explained all the details without any pressure to buy. I had very positive experience , the salesman Justin explained the details without any pressure to buy the car, very customer friendly. More

Amazing customer service! The Subaru Superstore in Chandler has amazing customer service. I went in to pick up my new car and I truly expected them to have me sign on the bott The Subaru Superstore in Chandler has amazing customer service. I went in to pick up my new car and I truly expected them to have me sign on the bottom line and send me on my way because it is a Fleet car (I did not purchase it through them, my company purchased it elsewhere and delivered it there for me to pick up). Instead, they sat down with me and went through everything to make sure I understood exactly how my new Subaru Legacy worked and that I was completely comfortable and confident in how to operate it all. Seton Faircloth spent over an hour with me showing me all the systems and he was very knowledgeable and personable. Mark Suttle was awesome as well. I highly recommend this dealership! More

professional, courteous, & fair The level of professionalism along with the high quality of the work done in the service department to prepare the vehicle, made for a top notch, enj The level of professionalism along with the high quality of the work done in the service department to prepare the vehicle, made for a top notch, enjoyable used car purchase! More

Hands down best purchase experience of my life! I worked with Justin and the purchase of my new WRX was by far the best and most exciting vehicle purchase of my life! Knowledgable and ultra-capable I worked with Justin and the purchase of my new WRX was by far the best and most exciting vehicle purchase of my life! Knowledgable and ultra-capable staff that treats you like family the moment you step on the lot. Excellent customer service and fair/logical sales process (the type you usually don't see now a days). I highly recommend Subaru Superstore to anyone looking for a new or used vehicle. Come see Justin Butcher he will take great care of you! Although I'm positive the entire staff there is top notch and excited about cars and you. More

Salesman knows his product! We appreciated that Justin Butcher knew his product. We have previously dealt with salespeople elsewhere who didn't so this was really refreshing. For We appreciated that Justin Butcher knew his product. We have previously dealt with salespeople elsewhere who didn't so this was really refreshing. For the little that he didn't have answers for, he got those answers right away. A helpful and friendly person to deal with. We'd definitely come back and look for Justin when the need for a new car next comes up. More

Love my new WRX!! If you want to buy a Subaru buy it from here. They really do go out of there way for you. Seton is one of the best people to work with cause he knows If you want to buy a Subaru buy it from here. They really do go out of there way for you. Seton is one of the best people to work with cause he knows his stuff. He is super personal, funny, and really goes out of his way for you. He came in on his day off and stayed for 6 hours till closing to help me. He also got me set up with some nice extras for the car and already got me included with a Subaru club in Arizona. Definitely go through him to get a Subaru!!! More

Outback purchase We recently purchased a 2015 Outback and have been very happy with our experience at Subaru Superstore in Chandler. We had looked at vehicles several We recently purchased a 2015 Outback and have been very happy with our experience at Subaru Superstore in Chandler. We had looked at vehicles several months ago there and never felt pressured by the sales staff to buy. After reviewing and comparing several similar SUV's we decided the Outback was what we wanted. Our sales associate Charlie was very knowledgeable with the features(and there are a lot of high tech features) giving us a helpful tutorial. I would recommend this dealership highly and believe we purchased a wonderful vehicle. More

The sales process was efficient and painless! Everyone I worked with to buy my new Forester was friendly and professional to us. All questions were answered by knowledgeable staff. I look forward Everyone I worked with to buy my new Forester was friendly and professional to us. All questions were answered by knowledgeable staff. I look forward to working with service staff in the future, and would recommend this dealership to anyone who has heard horror stories about dealerships. The whole process was efficient, professional, and comfortable! Thanks Fred! More