
Subaru Superstore
Chandler, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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What a Wonderful Experience Carlos was amazing and couldn't have made this experience go any smoother than it did. Carlos is an exceptional employee who is genuine and profession Carlos was amazing and couldn't have made this experience go any smoother than it did. Carlos is an exceptional employee who is genuine and professional. Thanks Carlos! More
Great experience I went into Subaru Superstore to look at a used car I had found on their online inventory. We went on two test drives within a week, one with Seton an I went into Subaru Superstore to look at a used car I had found on their online inventory. We went on two test drives within a week, one with Seton and one with Charlie. Both were very patient, knowledgable and friendly. Even though the car I was test driving was not a Subaru, they provided very valuable information about the car. The salesmen provided all of the details about what the dealership has invested into the car-the list was very impressive! I ended up buying the car and am so impressed with the whole car buying process from this dealership. I was never pressured to buy, there were no silly added on fees like other dealerships have, and they reconditioned the vehicle very well. Seton and Charlie went above and beyond to make this experience awesome for us. Mark handled our financing and he was also great. The finance process was quick and easy. I love my new car and I definitely recommend this dealership! More
Considerate and honest sales We found the sales personnel at Subaru Superstore of Chandler to be straightforward and honest about the vehicles and their merits. There was no press We found the sales personnel at Subaru Superstore of Chandler to be straightforward and honest about the vehicles and their merits. There was no pressure, which was much appreciated. Questions were answered clearly and time given for thoughts and questions. Hesitation and consultation were encouraged. Matt Pompay was congenial, pleasant, and effective in providing the information we needed and walking through the mechanics of the sale. More
2016 3.6R Outback purchase Carlos Otero did an excellent job with my initial email internet inquiry, quotation, and followup both befre ny visit and after the order was placed. Carlos Otero did an excellent job with my initial email internet inquiry, quotation, and followup both befre ny visit and after the order was placed. After our summer vacation we visited and purchased a 3.6 OB that was already on a blanket order. The process was uneventful. I did my homework and I knew what I wanted. The 3.6r - 6 cyl. white OB wth black interior is very nice, fun to drive, and gets excellent gas mileage for a 6 cyl. crossover. The optional side mouldings are functional and they look good. The CVT is quiet and the overall ride is comfortable. I like the rear rador that alerts when oncoming traffic is approaching while backing up. No regrets with Chandler Superstore or the 3.6 R Outback. More
I amend my previous good review After writing my previous good review, the experience at the Subaru Superstore turned sour. The problem was mostly with my trade-in. When they heard After writing my previous good review, the experience at the Subaru Superstore turned sour. The problem was mostly with my trade-in. When they heard about my '03 LLBean that was meticulously cared for and in very good condition, they acted very excited and positive. They assured me that I'd receive retail KBB and that they would be eager to sell it from their lot and not to auction. Seton and the other fellow involved even told me they would try to sell it to "a good family." Come on. Another thing that perturbed me - while I was inside dealing with Seton, the trade-in manager approached my car, got in, and drove off to try it out. He didn't introduce himself or ask for my permission. Uncool. One more thing: the two young salesmen (Seton and his partner), both had wedding bands on. I don't think they're married. I think married salesmen are considered more credible and trustworthy than single whippersnappers. So, I amend my initial very positive rating to Below Average (2/5). More
CrossTrek Bouvier was great. We have not bought a car from dealer in many years and were worried about the process. We did visit other dealerships, and by far Bouvier was great. We have not bought a car from dealer in many years and were worried about the process. We did visit other dealerships, and by far we felt the most comfortable here. More
Returning Customer We bought a car from Seton earlier this year and were so pleased with the customer service we received that we returned when the need for another car We bought a car from Seton earlier this year and were so pleased with the customer service we received that we returned when the need for another car arose in October. Once again Seton provided top notch customer service and was a pleasure to work with. He helped to meet our needs and made the car buying experience stress free. He was excellent at explaining things and has a vast amount of knowledge regarding Subaru vehicles. I would recommend him to any friends or family members who are in the market for a car. More
Great Service I felt really taken care of the whole time and they had a great selection of certified used vehicles. They treated me like they wanted my business I felt really taken care of the whole time and they had a great selection of certified used vehicles. They treated me like they wanted my business More
Very pleasant Excellent customer service! Mr. Daniel Falls was super helpful and very knowledgable of the vehicles and answered all questions where I was able to un Excellent customer service! Mr. Daniel Falls was super helpful and very knowledgable of the vehicles and answered all questions where I was able to understand. Thank you! ?? More
Charlie Webb is an awesome salesman! I've purchased numerous vehicles over the years, but I have to say that this dealership has made this the best experience yet. Charlie Webb was my sal I've purchased numerous vehicles over the years, but I have to say that this dealership has made this the best experience yet. Charlie Webb was my salesman, and he was just a dream. He was extremely well-informed about the vehicles I was researching and testing. He took me step by step through the process, and for many test drives. He was available for questions and eager to please. His positive attitude and gentle demeanor coupled with his infinite knowledge base made this a pain and stress free process. Charlie didn't push me to buy, only informed me of what I was buying and I appreciate not being given a hard sell. I like to take my time and really research vehicles before I buy them. Charlie was like Google with the information. I love this Subaru dealership as they are very professional and genuinely nice to people. I look for perks as well after buying a vehicle. This dealership offers it with the valet service or rentals for free when the car gets serviced. The place was clean, well run, and they even had a healthy snack for me. I am also quite pleased to know that this is a privately owned dealership. I was very happy to have owned my previous Subaru for almost 13 years and to again invest in another one, this time something even more feature-packed, and from a great dealership. Thanks you, Charlie Webb and Subaru Superstore for a wonderful experience. Subaru needs to give Charlie a raise or bonus. He deserves it. More