Subaru Superstore

My husband and I spent the better part of summer 2021 looking for new vehicles. We test drove and ran our credit for multiple vehicles over the summer, only to have the dealers add a mark up after credit looking for new vehicles. We test drove and ran our credit for multiple vehicles over the summer, only to have the dealers add a mark up after credit was run, increasing the vehicle price with no negotiation. It felt like extortion! We came to Subaru Superstore of Chandler on our last leg of effort to get the new car - best decision we could have made! Griz (David) worked with us to make sure the car was still available and then worked to get lease pricing and options to us. They were transparent from Day 1 and we understood every fee on the deal, which is not common in summer 2021 with AZ dealers. We were provided an estimated arrival date and were kept updated while we waited; our car ended up arriving on the estimated date (coincidence) and pickup was a breeze. Griz walked us through what to expect, Rodney got the financing done with us quickly, and Dustin gave us a very engaging delivery experience! Reading about the Subaru Love-Encore goals after it was clear: Subaru really values their customers. They (employees) made us feel special and excited about our purchase - this was the human element everywhere else we went that was missing. We look forward to being Subaru drivers for a very long time! More

Steve was so quick and helpful! I would definitely buy a car from him again. car from him again. More

Our sales guy Steven rocked! Will come back when we get our next Subaru. Thanks! our next Subaru. Thanks! More

We were pleasantly surprised with our experience- very well organized, no pressure, very informative- we really enjoyed our car buying experience. well organized, no pressure, very informative- we really enjoyed our car buying experience. More

Everything about the dealership was highly professional. All of our questions were answered with a friendly smile. Scott was amazing. He performed above and beyond the call of duty. All of our questions were answered with a friendly smile. Scott was amazing. He performed above and beyond the call of duty. More

Having leased and purchased two Subarus from Ron Lundberg over the past four years, we moved away from Phoenix and Subaru Superstore. Now living in Tucson, making it too far to visit for service, we neverthe over the past four years, we moved away from Phoenix and Subaru Superstore. Now living in Tucson, making it too far to visit for service, we nevertheless called Ron about the Outback XT we wanted to buy. He got back with us stating they had the EXACT car we wanted, at a good price. It was well worth the 250-mile round trip to purchase from Ron. I believe I'd make a 500-mile trip if necessary to buy a Subaru from Ron when the time comes again. More

Was very professional, patient with any questions, and knowledgeable. Did not feel pressure to buy , like in some other dealerships knowledgeable. Did not feel pressure to buy , like in some other dealerships More

Steven was awesome. He didn’t mess around and his customer service goes above and beyond what was needed. customer service goes above and beyond what was needed. More

Friendly, fun to talk with.Nice sale personsKnow the Friendly, fun to talk with. Nice sale persons Know the vehicle, take good care till the end Friendly, fun to talk with. Nice sale persons Know the vehicle, take good care till the end More

He was wonderful! He kept me updated on when the Accent would arrive. The best! would arrive. The best! More