Subaru Superstore

Dealership was great very clean and friendly! David griffin did an absolutely amazing job with a great positive attitude and very friendly! Definitely would recommend to other people. griffin did an absolutely amazing job with a great positive attitude and very friendly! Definitely would recommend to other people. More

Car buying experience like it should be The service was great an the car buying process quick and painless. We found the truck on Cargurus. We called to make an appointment to test drive i The service was great an the car buying process quick and painless. We found the truck on Cargurus. We called to make an appointment to test drive it and David didn't want to commit to a time since someone was about to show up to do the same thing and he didn't want us to drive there if he had sold the truck. So he called us back right after that other person didn't buy it and we drove down to Chandler right away; test drove it; loved it; and bought it. More

Exceptional customer service The customer service I received from the dealership as a whole, not just Darby was nothing less than exceptional. I am very impressed with how they h The customer service I received from the dealership as a whole, not just Darby was nothing less than exceptional. I am very impressed with how they handled themselves, and when I told them I was looking at other makers as well, they didn’t give them any kind of negative comments/facts. That’s pretty impressive. When I first met Darby, I told him this was my first time considering Subaru. He took his time explaining all the details, new/existing features, etc. And when I told him I was not ready to buy just yet, he understood completely! He even knew why: I needed to do more research on my own. But as I was making my decision, he always kept in touch with me. You have a new Subaru customer for life because of him. I never had a dealership, let alone as salesperson, who gave me such great care and excellent customer service as this dealership has. Thank you. More

My wife and I have been contemplating getting a new family vehicle since our first child was born late last year. Having poor experiences with a local car dealership, we extended our search to the Phoe family vehicle since our first child was born late last year. Having poor experiences with a local car dealership, we extended our search to the Phoenix area and with an online inquiry I was lucky enough to end up with John Barravecchio. He contacted me with a written out email and not a copy/paste as I’d gotten elsewhere. He answered my questions precisely, was available when I had follow up questions, and didn’t rush us or put pressure on us in any way. I would, without question, send any friends or acquaintances to John at this dealership or any other he chooses to work at in the future. Subaru Superstore is lucky to have him as an employee as his method of sales was the major deciding factor in us purchasing from this location. Aside from his demeanor as a salesperson, he also gave us a great, hassle free deal on our 2020 Forester. Were very happy with our new vehicle and once again — thanks John. More

Staff was extremely helpful and friendly and made the experience pleasurable. I was not initially even considering purchasing a Subaru until I test drove one and worked with Imad, who was patient and hel experience pleasurable. I was not initially even considering purchasing a Subaru until I test drove one and worked with Imad, who was patient and helpful. More

Great dealership Friendly and helpful. Very patient. Worked with us to get the best financing available. Great experience and our salesperson was easy to work with and Friendly and helpful. Very patient. Worked with us to get the best financing available. Great experience and our salesperson was easy to work with and very knowledgeable More

Tom Darby was fabulous to work with in the purchase of my 2020 Outback. He was knowledgeable, easy-going, a good salesman without being pushy 2020 Outback. He was knowledgeable, easy-going, a good salesman without being pushy More

2nd Lease From Thomas I just purchased my 2nd vehicle lease from Thomas and the Subaru Superstore. Great experience. Excellent finance manager, as well. Very pleased all ar I just purchased my 2nd vehicle lease from Thomas and the Subaru Superstore. Great experience. Excellent finance manager, as well. Very pleased all around with both of my purchases. More

Thomas Darby was awesome and very helpful through the whole buying process. We couldn’t of asked for anyone better to work with us. Being a former Lexus owner for many years, Lexus could learn a few thin whole buying process. We couldn’t of asked for anyone better to work with us. Being a former Lexus owner for many years, Lexus could learn a few things from the Subaru superstore and from Thomas Darby. Kudos to Thomas Darby and the Subaru Superstore for providing us with superior customer service! More

Very positive experience Brandon was very helpful and patient. He drove to our home twice [and has one more trip to make]! Many helpful employees at this dealer. Brandon was very helpful and patient. He drove to our home twice [and has one more trip to make]! Many helpful employees at this dealer. More