Subaru Superstore

Extremely Knowledgeable Darby was extremely knowledgeable and got us the best deal possible. He listened to what I wanted and delivered! Unlike other dealerships, Darby Didn’ Darby was extremely knowledgeable and got us the best deal possible. He listened to what I wanted and delivered! Unlike other dealerships, Darby Didn’t get impatient or frustrated when I needed to step away to think. He was there to make sure I was making the best decision for my needs. The Subaru superstore of Chandler was clean and the staff was pleasant- I will and already have recommended this location to others looking for a new car. More

Jerry is amazing! :) I wouldn’t take my car anywhere else. Jerry is kind, trustworthy, and I always leave with a smile. Not only is service done in a timely manner, but I I wouldn’t take my car anywhere else. Jerry is kind, trustworthy, and I always leave with a smile. Not only is service done in a timely manner, but I leave with a washed car every time. Thank you, I truly feel like a valued customer! :) More

Great service My car battery di d on a Sat. With no appointment Jerry Zack had me taken care of in less than an hour! He is a fantastic service provider My car battery di d on a Sat. With no appointment Jerry Zack had me taken care of in less than an hour! He is a fantastic service provider More

Made a diamond out of coal!! I came to Subaru unplanned, all the way from Los Angeles. I had already owned my dream car and didn’t want to get rid of it, but because of an unfortu I came to Subaru unplanned, all the way from Los Angeles. I had already owned my dream car and didn’t want to get rid of it, but because of an unfortunate situation with an excess car after a divorce it had to be done. We came to Subaru because I was aware of its reputation of reliability and the dealership was close to my parents house - which is where one of the two trade-ins was garaged (my ex-husband’s car that I leased for him.) I was nervous - sick to my stomach to be honest. I didn’t know if I would have to owe money or if I’d be upside-down. But I’m ecstatic to say how lucky we were to have Darby help us out of this situation. I was straight forward and told him the situation, what car I was interested in and what my budget was. He obliged to not only all of that, but in a swift time frame with a genuine, personable demeanor. He made me feel comfortable from the moment we sat down. Stress and fear turned into joy and relief. I can’t tell you how proud and excited I am to be an owner of a Certified Subaru Impreza. She’s beautiful! I’m addition, thank you to Darby and Joseph for guiding me in the right direction as far as warranties and additional coverage. They did not over-sell or push me in any way at all... extremely informative and reasonable! Thank you to the ENTIRE Subaru staff for making this process easy and enjoyable, regardless of the unfortunate reasoning for my coming there in the first place. The send-off saying goodbye from all those involved was very warm and memorable experience as well. Even being a California resident, it will be hard to buy a car from any other dealership ever again! More

Excellent communication and follow through Working with Johnny B, made the process of purchasing my new Forester very friendly and efficient . I wanted a specific model, color, and interior; h Working with Johnny B, made the process of purchasing my new Forester very friendly and efficient . I wanted a specific model, color, and interior; he found the exact vehicle I wanted and quickly ensured that I was able to place a deposit on it. As we waited for my Forester, Johnny stayed in communication with me and notified me when my Forester arrived. He made sure I was comfortable driving my Forester and answered my questions. At time of pick up, there was a team ready to review all of the technical functions of the vehicle and extended warranty options. From the first phone call to delivery, the experience was a very pleasant, informative, and efficient. Johnny and Subaru Rock! More

Subaru service visit. Oil change and new tires, done in timely manor other than delayed by one Day due to mixed up tire delivery. Dealer issued a free loaner car, thanks. Oil change and new tires, done in timely manor other than delayed by one Day due to mixed up tire delivery. Dealer issued a free loaner car, thanks. More

Trustworthy Jerry Zack has been my service advisor for years. Jerry is honest and trustworthy! Two qualities you don't usually fine at a dealership service cent Jerry Zack has been my service advisor for years. Jerry is honest and trustworthy! Two qualities you don't usually fine at a dealership service center. More