Subaru Superstore of Surprise

Great Experience!!!!! Mike was great to work with asked the right questions and made me feel it was about my needs, I am a business owner for over 35 years and his characte Mike was great to work with asked the right questions and made me feel it was about my needs, I am a business owner for over 35 years and his character and commitment to work with me with the car purchase and not feet pressure like so many sales people in the car industry do. I highly recommended him and his company for anyone looking for a good price and service that stands behind it. Also the finance dept. with Chan Hoang was great too. More

Thoughtful, listened to my needs/wants. Considerate, listened to my wants and needs, very helpful with explanations and clarifications. Would deal with them again, for sure. Thank you, Hea Considerate, listened to my wants and needs, very helpful with explanations and clarifications. Would deal with them again, for sure. Thank you, Heather, and your manager, Charles. Chan was thorough and quick. Brittany gave a thorough review of the driver's control panels. More

Amazing Subaru Purchase Mike Scribner was able to answer my questions and get me into the car I wanted. The entire shopping and purchase process was great. I look forward to Mike Scribner was able to answer my questions and get me into the car I wanted. The entire shopping and purchase process was great. I look forward to working with Mike and the Subaru Superstore of Surprise again. More

Amazing Subaru Superstore! We had a unique need that we needed help with. Mike, Tori and Charles helped us get the exact used Forester that we wanted. Thanks We had a unique need that we needed help with. Mike, Tori and Charles helped us get the exact used Forester that we wanted. Thanks More

Up front no pressure experience Great purchase experience. Scheduled an apt online with Joe from their internet sales dept. Great guy! Managers and Finance team were upfront and n Great purchase experience. Scheduled an apt online with Joe from their internet sales dept. Great guy! Managers and Finance team were upfront and no pressure! More

Dealership and Purchase Review Was able to find a great car and what I was looking for. The car drives nice and is well equipped and suits my needs quite well. I am very pleased wit Was able to find a great car and what I was looking for. The car drives nice and is well equipped and suits my needs quite well. I am very pleased with my purchase! More

A Forester, Outback, or Crosstrek: A decisive adventure. When I entered that Subaru Superstore lot, I wasn’t surprised to find the front empty of car salesmen. 110+ Degrees is not good for most humans to sta When I entered that Subaru Superstore lot, I wasn’t surprised to find the front empty of car salesmen. 110+ Degrees is not good for most humans to stand in. By the time my wife and two boys had exited our vehicle, Joe was waiting with a smile. We mention that we had test driven at Peoria Subaru (sorry Ernesto) but came to the superstore because of the increased inventory that fit our needs. Like all good 5 year olds, our oldest child had a bathroom emergency leaving me with the youngest and Joe, to browse and hear about features. I’ll be honest, I’ve been the deciding vote on the last 6 cars, and my wife wanted to pick this time. I expressed this to Joe, I mentioned features she wanted or liked, things that mattered little or not all (paint color) and Joe put all of it to use. He had a previous appointment though, and set us up with David Castillo. After a brief introduction, David brought us the pricing on two vehicles and my wife test drove a Forester for the first time. The others apparently were no longer good enough, and she had to decide between the New 2019 Forester Sport, or the CPO 2019 Forester. We chose the CPO, and the financing agent, Shelby Lane, absolutely went above and beyond expectations. She worked with our bank situation, running a card and then getting a cashiers check. While also staying over an hour and a half later than they closed to make sure we got the right numbers. I never felt like they were working to make a penny off of us, Joe, David, and Shelby all worked to ensure my family received a vehicle that fit our family and our needs. Thank you! More

Mike and Subaru did awesome! Started with test drive that didn't start out so well ( Air conditioning on a brand new Ascent wasn't working.) Decided to give it another shot when Started with test drive that didn't start out so well ( Air conditioning on a brand new Ascent wasn't working.) Decided to give it another shot when working with Michael Scribner. So glad I did. Got the car always wanted with their help. Negotiations wasn't torturess as in the past with other dealerships. He even went above and beyond to give me my missed incentives as well even after the purchase. Couple little technical difficulties with the new model and the service center was able to squeeze me in and give me a loaner car as well. Thanks guys! Chris H Surprise More

Excellent service. Mike worked with me for weeks after my car was totaled and when the perfect car came in he let me know immediately and now I’m driving my favorite car Mike worked with me for weeks after my car was totaled and when the perfect car came in he let me know immediately and now I’m driving my favorite car. I couldn’t have asked for better service. He genuinely cares about his customers! I would recommend Mike to anyone trying to buy a car. Best car salesman I’ve ever worked with. Hands down! More

Great customer experience David and the rest of the team went above and beyond to make our experience easy. They have left a lasting impression and we will definitely do busine David and the rest of the team went above and beyond to make our experience easy. They have left a lasting impression and we will definitely do business with them in the future More