Subaru Superstore of Surprise

Great experience We were in for service on our outback and ended up buying an Ascent...from the same salesman and sales manager that we purchased our first Subaru... We were in for service on our outback and ended up buying an Ascent...from the same salesman and sales manager that we purchased our first Subaru... Mike is definitely an asset to your dealership..knows how to make customers feel comfortable making an auto purchase..his number 1 concern was making sure we got the best deal and got everything we wanted!..the customer counts in his eyes!!! Your whole dealership has that same attitude! Service is fantastic, Gil, and Glen...Charles also made it a great transaction... Thanks Mike...we love our Ascent!!! More

Great Experience! My husband and I were looking into a new family vehicle and heard great things about the Ascent. We have always been a Toyota family, so we were a lit My husband and I were looking into a new family vehicle and heard great things about the Ascent. We have always been a Toyota family, so we were a little skeptical to try a Subaru. Heather greeted us almost immediately as we walked up to the building. She showed us the showroom car, answered all our questions and if she was unsure about something, she didn’t pretend to know the answer and instead asked someone else to make sure we were getting the correct answer. It was the most honest car buying experience we’ve ever had. We loved everything about the car and purchased it. While looking at the Ascent, my husband fell in love with the WRX. She was again honest with answering his questions and we ended up purchasing two cars that day. Heather even stayed past her shift to help us complete the purchases and watched us drive away in our two new beautiful cars. The dealership was never pushy and didn’t try to sell us anything we didn’t need. The car buying experience didn’t end when we walked out either. Heather has followed up with us, made sure we had everything we needed and if we had questions. The car dealership was clean, everyone was kind, a little skeptical on the delivery person unfortunately, but overall I recommend a Subaru, this dealership and ask for Heather!! . I can honestly say I don’t miss my Toyota and we’d buy from them again in the future! More

Great Experiece! My first new car in many years! Staff were extremely friendly and knowledgeable, made the whole process easy and fun. Special thanks to Tori for all y My first new car in many years! Staff were extremely friendly and knowledgeable, made the whole process easy and fun. Special thanks to Tori for all your assistance and patience throughout this process More

David Castillo Dave responded within minutes of my Internet Access to Subaru of Surprise. The 2013 Subaru had just been posted during the previous 24 hours. We set Dave responded within minutes of my Internet Access to Subaru of Surprise. The 2013 Subaru had just been posted during the previous 24 hours. We setup an appt to see the car, and it was as he had described--a one owner car, with very few miles in excellent shape. My wife and I negotiated the deal with Dave and Rich, the Sales Manager. Car Sales is a tough business, with not the greatest reputation due to common "high pressure sales people". Dave is not one of those, but truly a professional. I would not hesitate to send anyone I run across looking for a Subaru to Dave Castillo and Subaru Superstore of Surprise. Thanks Very Much, Gary (and Judy) Formway, North Phoenix, AZ More

Best Dealership David was the best , we love our Silver Beauty. Would recommend this dealership to everyone. Thank you David & Staff . Blessings from Fred and Rosli David was the best , we love our Silver Beauty. Would recommend this dealership to everyone. Thank you David & Staff . Blessings from Fred and Roslind Gonzales More

Flat on the way to Cali We got a flat on the way to Cali and they stayed late to help us! Thank you to Brandon, Andrew, and Hussein and whoever else working, you are the real We got a flat on the way to Cali and they stayed late to help us! Thank you to Brandon, Andrew, and Hussein and whoever else working, you are the real MVPs staying late on a Friday on a holiday weekend nonetheless! You worked with us to get us the right fix for the right price, which is so meaningful to my husband and I. Thank you again for your kind attitude and your accommodations for us when we were in need! More

Went for a test drive... Went home with a new crosstrek Joe was awesome, super friendly and knowledgeable. He answered all the questions I had, and more. Went for a test drive and made a first time car buyi Joe was awesome, super friendly and knowledgeable. He answered all the questions I had, and more. Went for a test drive and made a first time car buying experience very easy and worry free. More

Excellent Experience and Customer Service World Class Service, fast and easy in the most relaxed environment. It was worth our 3 hour trip to pick up our vehicle that practically was bought v World Class Service, fast and easy in the most relaxed environment. It was worth our 3 hour trip to pick up our vehicle that practically was bought via email. Tristan Anaya was very helpful, knowledgeable and gave us a very fair deal on our pre-owned vehicle buy. When we arrived Tristan and Alex Z had all paperwork ready for us so we spent very little time on going through the whole process. Scott in Finance was very helpful and knowledgeable, He cleared all our questions and concerns. Their website made it very easy to find and buy the vehicle with no hassle or putting any pressure on us to buy a car. I highly recommend doing business with Subaru Superstore of Surprise, AZ I'll definitely go back to this Dealer when buying my next car in the future. Will recommend to family and friends! Thank you Subaru Superstore of Surprise, AZ Team for all your help. More