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Subaru of Columbia - Service Center

Columbia, MO

4.8
421 Reviews

421 Reviews of Subaru of Columbia - Service Center

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August 14, 2024

Subaru of Columbia is very professional and always makes me feel valued as a customer. More

by HARVESTERMATT937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade
August 13, 2024

No issues got me right in and the waiting area was nice and well stocked with treats More

by CHARLOTTECLEMENT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Very thoughtful and very helpful throughout the transaction. I appreciated the use of a car while they took care of mine. More

by NANAHOEF1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Friendly atmosphere. Timely service. Willing to provide professional service with courtesy. Comfortable waiting area for customer. More

by NBMG2626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

The team at Subaru always very professional. River and Shanna had me in and out in 30 minutes. More

by KATHY.KATHY1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Excellent customer service! ! Ethan and others handled the regular oil change and replaced my windshield without a hitch. More

by BWHITESIDES55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

They always take great care of me and my Outback! River is awesome... Thank you! More

by ROASTMASTER.LEE5D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

The staff are amazing & super friendly! They took our car in without an appointment. We had the oil change/ tires rotated in no time. More

by BUCKLEW2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Have always received wonderful service from the staff. Most of them that we work with have been there a long time. Keep them!! More

by DAUFR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

The service department personnel, Shanna and River, that I interacted with were courteous and helpful. They told me that I could follow the progress of the maintenance on my vehicle via text messaging and i More

by NEVDAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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