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Subaru of Gwinnett

Duluth, GA

4.6
5,234 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,234 reviews

July 01, 2023

What an amazing experience I had at this dealership. I hate buying cars and usually end up feeling taken advantage of, but not at Subaru of Gwinnett! My salesperson was Chad Anderson and from the get go More

by katieg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Anderson
Sep 28, 2023 -

Subaru of Gwinnett responded

Hi Katieg, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Gwinnett! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 01, 2023

Very nice facility and the staff was very helpful and friendly. Will definitely bring my car back for future maintenance. More

by JENNCARTER2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ramirez
Sep 28, 2023 -

Subaru of Gwinnett responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

Great service i do not see service advisor name who was so amazing and helpful. I really appreciate the time she took to talk to us about the maintenance of the vehicle and when work should be completed . More

by CHUFF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i cannot recall her name but great service. She has a tattoo on her arm and i think it start with an h or a s
Sep 28, 2023 -

Subaru of Gwinnett responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Gwinnett! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 30, 2023

Kerry was Awesome ! ! ..It was great experience . I really appreciate the time she took to talk to us about the maintenance of the vehicle and when work should be comple More

by CHAITANYA.JAIN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kerry
Sep 28, 2023 -

Subaru of Gwinnett responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Gwinnett! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 30, 2023

Chad Anderson was AWESOME! !! it was the greatest experience I have ever had at a dealership thanks to him and everyone at Subaru of Gwinnett. You guys were AMAZING! I will defi More

by NoahVadovsky
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad Anderson
Sep 28, 2023 -

Subaru of Gwinnett responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Gwinnett! We hope you continue to choose us for all your automotive needs! Take care!

June 30, 2023

Blake is friendly, responsive and helpful. I most appreciated his diligence in keeping track of my new car before it arrived at the dealership. More

by Subaru_Olive
Recommend Dealer
Yes
Employees Worked With
Blake Henley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Subaru of Gwinnett responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Gwinnett! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 30, 2023

The reason for 4 star is that when I arrived for my 3:00 appointment, i pulled in behind a car entering at same time. I sat for almost 20 min without anyone just acknowledging I was there. More

by GOLDENJNB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Subaru of Gwinnett responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to Michael Gallardo at mgallardo@subaruofgwinnett.com, when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

June 29, 2023

This is a really good dealership with excellent customer service. Good communication from the service tech. More

by PEGILCHRIST
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
Sep 28, 2023 -

Subaru of Gwinnett responded

Hi, thank you so much for your positive comments about Subaru of Gwinnett! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 28, 2023

I was very disappointed in the length of wait time. And then to be told I would have to take a loaner home and pick up the next day. More

by KAT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Issa
Sep 28, 2023 -

Subaru of Gwinnett responded

Hello and thank you for your feedback about your most recent service experience. It looks like there is more to discuss and if you would be willing, we would like to try and turn your experience around. My name is Michael Gallardo, I am the new service manager here at Subaru of Gwinnett, please email mgallardo@subaruofgwinnett.com or call at 678-584-7260. It is our goal to provide excellent customer service and earn your recommendations to your family and friends, please give us the opportunity to make this better.

June 28, 2023

Communicate well and got my oil change completed quickly. Waiting area is the very best. More

by GMAULDING
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hailey Armour
Sep 28, 2023 -

Subaru of Gwinnett responded

Hi, thank you so much for your positive comments about Subaru of Gwinnett! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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