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Subaru of Gwinnett

Duluth, GA

4.6
5,354 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,354 reviews

October 01, 2022

Quite possibly, the best automotive service experience I have ever had!!! My only regret is that I did not take the time to get the employees’ name. Everyone I encountered was pleasant and professional, whe More

by DWIGHTSANFORD8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Oct 06, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! Our team is available should you require any extra help.

October 01, 2022

Very nice facility. Friendly and knowledgeable staff. I would highly recommend this dealership to anyone. More

by RALLISON710
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Gwinnett!

September 30, 2022

There have been a couple of kinks in the road but I am continually amazed by Subaru. My experience has been that they will bend over backwards to rectify any (all) problems. They even offered to come pic More

by jcraft01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2022

Jody has been wonderful from the beginning! He is kind and very helpful. He answered all my questions with expert knowledge. I would definitely buy a car from him again! More

by MTNPILGRIMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance dept. Don’t remember her name.
Oct 04, 2022 -

Subaru of Gwinnett responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Gwinnett! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 29, 2022

Everyone was so friendly and helpful! They even washed my car for me! Also dog friendly which is a huge plus for me! More

by CHERRYBLOSSOMHAVEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Thurston, William Garcia
Oct 04, 2022 -

Subaru of Gwinnett responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2022

Inconsistent support process, very nice Service Advisor but the overall process does not fulfill our expectations and quite worse than in previous visits. More

by OMANCINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Bowman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Subaru of Gwinnett responded

Hi Omancini, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. We want to regain your trust and your business so please reach out to Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com. We will work with you to resolve this matter to your satisfaction.

September 29, 2022

The oil change and tire rotation were perfect as always. They did not find anything concerning about the CVT or the way it 'shifts' even though it just doesn't feel right. But that is not Subaru of Gwinne More

by SRONEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Subaru of Gwinnett responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2022

As always, service is excellent! Jill answered Jeff B Keppra me on the road. Thanks! More

by WAHARBEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston
Oct 02, 2022 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 29, 2022

Always excellent service and quality work. I will continue to recommend this dealership to anyone wanting to purchase a Subaru. More

by ASEGALL13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

September 29, 2022

Their service department is dependable, professional, trustworthy. I won't take my Forester anywhere else. More

by kathiwirth2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny
Oct 02, 2022 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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