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Subaru of Gwinnett

Duluth, GA

4.6
5,224 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,224 reviews

August 10, 2021

I find this dealership to be very professional ,if something goes wrong, they go out of their way to correct it. And everyone working there treats customers very special More

by UWINTRAVEL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Aug 16, 2021 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

August 10, 2021

Picked up my car, completed service and returned car to my location! Service tech was easy to talk to. One issue had to do with the coupon which was worded incorrectly. More

by Bweezy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Subaru of Gwinnett responded

Hi Bweezy, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

August 10, 2021

I had good service, however i accidently leftmy Yeti cup and did not realize to after I left. I called the service agent . He told me he would mail it. I have never received it. I called a second time b More

by deborahdsmith228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esa ?
Aug 16, 2021 -

Subaru of Gwinnett responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

August 10, 2021

Took nearly 2 hours for oil change and I was second car to arrive at 8am appointment time. Also there is paint missing from bug splatter on my hood and they argued with me about it. I’ve only had the car 2 More

by AMARR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jill Thurston
August 10, 2021

They not just wash the car but vacuum it as well. Really appreciated especially being so busy with 2 kids. Thank you so much for the great service. More

by CEEPIBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Subaru of Gwinnett responded

Hi Ceepiby, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

August 10, 2021

I always feel the people of Subaru of Gwinnett really care about my Subaru Outback. I’m always welcomed by a service technician and all works is explained to me before it’s performed. More

by JSDAMBRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan (service technician)
Aug 16, 2021 -

Subaru of Gwinnett responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope to be of service to you again! Take care!

August 10, 2021

We were greeted promptly by Jim Cox. What a terrific guy. Eager to help out in our decision making process and guided us through it. All the bells and whistles on vehicle we wanted happen to come in the nig More

by WES6213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Cox
Aug 16, 2021 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Subaru of Gwinnett! Safe travels!

August 09, 2021

I appreciate the professional service and knowledgeable representatives. Richard was very good at explaining the work that was necessary. They take good care of my Subaru. More

by kathiwirth2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 16, 2021 -

Subaru of Gwinnett responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 09, 2021

Screw in tire. No problem according to Kyle! Need a loaner? No problem either. I made it to my meeting on time, returned the loaner by 2:30pm, tire fixed and car washed. Fantastic service. Thank you!! More

by PBLOOM255
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Aug 16, 2021 -

Subaru of Gwinnett responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 07, 2021

S-O-G is always a great place to have service done on our Subaru. The work is excellent, the prices fair and the service folks are super. S-O-G is the place to go if you want quality work for your Subaru! More

by paulbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston
Aug 08, 2021 -

Subaru of Gwinnett responded

Hello Paul, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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