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Subaru of Gwinnett
Duluth, GA
5,220 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales.
From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,220 reviews
July 15, 2021
Richard McCoy provided stellar customer service. Attentive, knowledgeable, and answered all my questions with a smile. Rare these days to have a representative fully listen and fully respond. Ver Attentive, knowledgeable, and answered all my questions with a smile. Rare these days to have a representative fully listen and fully respond. Very grateful, plus the service was completed before estimated time. More
by waynewriter
Verified CustomerEmployees Worked With
Richard McKoy
July 15, 2021
I wonder why a oil change was taking so long and couldn’t find my car on the lot after looking around for it. Come to find out that my car was taken off the lot so they could give it a quote of what I would find my car on the lot after looking around for it. Come to find out that my car was taken off the lot so they could give it a quote of what I would receive it I traded it in. If you had asked me I could have told you I Not Looking Into Buying Another Car. Don’t Waste My Time. More
by FLIPOVERMUSIC
Employees Worked With
Jill Thurston
July 15, 2021
The service and workmanship was great! I waited a very short time and was pleased with the overall visit! I have been very impressed with the service department since I purchased my car two years ago. short time and was pleased with the overall visit! I have been very impressed with the service department since I purchased my car two years ago. More
by GEORGE.TZOMPANAKIS
July 14, 2021
Good service, my only complaint is it wasn’t done very timely. Would have appreciated more updates throughout since it took so long. Overall good! timely. Would have appreciated more updates throughout since it took so long. Overall good! More
by Lauren S
Employees Worked With
July 13, 2021
Was met by Jody in Sales. Was very informative. We were in the “shopping” stage that day. He was very accommodating and even met with us on his day off, since we decided to make our purchase. in the “shopping” stage that day. He was very accommodating and even met with us on his day off, since we decided to make our purchase. More
by LINDAPECHO
Employees Worked With
July 13, 2021
Great service, always friendly and professional. Have been a Customer for more than 8 years and have always had the very best treatment. Service Manager is first class at her job. been a Customer for more than 8 years and have always had the very best treatment. Service Manager is first class at her job. More
by RBMINTHORNE
Employees Worked With
Jill Thurston
July 12, 2021
Service was great with exception of awful air freshener used in my car. Had I known that was to be used, I would have requested to NOT use it. Please make that known, up front next time. used in my car. Had I known that was to be used, I would have requested to NOT use it. Please make that known, up front next time. More
by CRAFSHOON
Employees Worked With
Other Employees :
Herb Hoffman, Jill Thurston, Kyle Formella, William Garcia
July 12, 2021
Came in with my TPMS light on. Car was ready 2 hours later and within 2 miles, the light came back on. Returned to dealership and waited 30 minutes. Car was ready again and I left. Within 3 miles, the T later and within 2 miles, the light came back on. Returned to dealership and waited 30 minutes. Car was ready again and I left. Within 3 miles, the TPMS light came back on. Returned to the dealership for a 3rd time and was told that I would need to leave the car overnight for further diagnostic. Since I was returning back home to NC the following day, I could not leave the car. Since the car had the same issue when I left, I requested a refund of the repair cost ($65.00), but was told that would not be possible. I paid for a repair that never happened. We will see what the dealership decides to do. I will add a comment once and if I hear from them. More
by LUISVVAZQUEZ
July 12, 2021
The tech was Professional and thorough. The service department was clean and well staffed. Normal wait time without delay. Was able to get a good sense of what the next maintenance steps will be department was clean and well staffed. Normal wait time without delay. Was able to get a good sense of what the next maintenance steps will be More
by RUF.ADAM
July 12, 2021
I scheduled my appointment with Juan in the service group, and he did an excellent job in taking care of my car. He offered a loaner car right away and let me know when the car would be ready. GREAT group, and he did an excellent job in taking care of my car. He offered a loaner car right away and let me know when the car would be ready. GREAT SERVICE, JUAN!!! More
by JOANNEEMBREE
Employees Worked With
Jill Thurston
