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Subaru of Gwinnett
Duluth, GA
5,219 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales.
From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,219 reviews
June 28, 2021
The go to subaru dealer. Always get exceptional service and always feel welcome. and always feel welcome. More
by DANIELP
Verified CustomerEmployees Worked With
June 28, 2021
It's dealership expensive, but they give reasonable coupons sometimes for basic maintenance, and always do great work; the service and the service advisors have always been great to work with. coupons sometimes for basic maintenance, and always do great work; the service and the service advisors have always been great to work with. More
by FRED
Employees Worked With
Juan Ariz
June 26, 2021
My first experience was an outstanding one. The service advisor was courteous, professional and knowledgeable. The service provided was outstanding and recommndations for future service needs were reasonab advisor was courteous, professional and knowledgeable. The service provided was outstanding and recommndations for future service needs were reasonable and needed. More
by HLAMAR
Employees Worked With
Kyle Formella
June 26, 2021
Gwinnett Subaru was extremely easy to work with and kept me informed about the status of my Crosstrek order. Jim Cox, the sales person, was terrific. The financing was easy to arrange and everyone connected me informed about the status of my Crosstrek order. Jim Cox, the sales person, was terrific. The financing was easy to arrange and everyone connected to the dealership was friendly and helpful. More
by MAKING007
June 25, 2021
Sara Fernandez worked hard to provide as easy a sales process as possible. A vast majority of the negotiation was done via email, which was a tremendous timesaver. process as possible. A vast majority of the negotiation was done via email, which was a tremendous timesaver. More
by 2011 Golf TDi
June 23, 2021
The first time my car was at the dealership, it was returned to me with scratches to the newly painted body. On the second trip it took over a month to diagnose the problem with my car and to repair i returned to me with scratches to the newly painted body. On the second trip it took over a month to diagnose the problem with my car and to repair it, only to have the car returned to me the dirtiest it has ever been. The service manager tried to explain that all the cars are returned to the owners after being cleaned and inspected. I also had a problem where the battery died during the time it was at the dealership. The service manager explained he was from Florida where this was a routine issue. Again, this did nothing to alleviate my concerns or resolve the problem with the car being damaged in his shop and returned to me dirty. When the car was delivered to my house, I showed the delivery person the issues with the car being dirty and greasy and he took pictures to show Essa, the Service Rep. I spoke to Essa a day later and he said he spoke to the delivery person who said he had no pictures. I took some pictures and forwarded them to Essa. I did not appreciate being lied to about taking the pictures and addressing it with the Service Rep. More
by ATWES
Employees Worked With
Essa, Service Rep (enjoyable to work with and apologetic for the issues), William Garcia
June 22, 2021
Air Cond quit but there was recall on condenser coil. I was given a loaner car for 3 days it took to repair. No charge for repair or loaner. Wait time to pickup was a little long but dealership was crowded was given a loaner car for 3 days it took to repair. No charge for repair or loaner. Wait time to pickup was a little long but dealership was crowded. More
by DPOPE_PE
Employees Worked With
Richard k.
