
Subaru of Gwinnett
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great job, the Service Technician completed the software update ahead of time; well done to the Service Tech! Service Desk person was friendly and professional. update ahead of time; well done to the Service Tech! Service Desk person was friendly and professional. More
Professional staff, courteous, helpful, I am pleased with the attention to the issue or situations I come to the dealer for. Waiting area is welcoming. with the attention to the issue or situations I come to the dealer for. Waiting area is welcoming. More
I've been a customer about 15 years. It's the best auto dealership I've ever experienced. Sales staff are knowledgeable, not pushy, and easy to work with. Ditto for the service folks. I trust them impli dealership I've ever experienced. Sales staff are knowledgeable, not pushy, and easy to work with. Ditto for the service folks. I trust them implicitly to be honest about whatever needs doing, and do it for a reasonable price (I believe your employees should be paid well, and that shows up in the charges, which is OK.) More
Great service as usual. Friendly, professional people. Comfortable waiting room stocked with beverages and snacks! Can’t think of anything else, but it needs to be 25 words or more! Comfortable waiting room stocked with beverages and snacks! Can’t think of anything else, but it needs to be 25 words or more! More
Purchased new Forester last Summer. Matthew was excellent and worked hard to earn our business. Service department very efficient. First oil change done in about 45 minutes. Service advisor friendly and atte and worked hard to earn our business. Service department very efficient. First oil change done in about 45 minutes. Service advisor friendly and attentive. More
Installed new tires and aligned my car. All service went very smooth, very happy with all the work, car rides a lot better now. Thanks very smooth, very happy with all the work, car rides a lot better now. Thanks More
Great buying experience, friendly with no pressure. Wonderful follow up to make sure I know how to use all the bells and whistles-thanks to Drew! Wonderful follow up to make sure I know how to use all the bells and whistles-thanks to Drew! More
Service personnel very professional , friendly and courteous. Service has done a excellent job in repairin my car. I like the loner car, very elegant an it's performance was incredible. courteous. Service has done a excellent job in repairin my car. I like the loner car, very elegant an it's performance was incredible. More
My wife and I recently purchased a 2021 Subaru Ascent with the help of Mike Quigley and our experience was exceptional. From start to finish, everyone we dealt with was polite, professional, and helpful. with the help of Mike Quigley and our experience was exceptional. From start to finish, everyone we dealt with was polite, professional, and helpful. The Ascent needed to be delivered from another dealership which would take a few days so we were provided a free loaner. The Ascent arrived and it was then discovered that the vehicle did not have fog lights as expected. Mike immediately said that Subaru of Gwinnett would take care of it by installing the fog lights, which they did through their highly skilled amd efficient service department and customer service advisor Kyle Formella. Throughout the entire process I was treated with exceptional service making feel that I was important and not just before the sale but also afterwards. The Ascent is the third new Subaru we have purchased from Subaru of Gwinnett and it's their customer service that brings us back. More
All went on schedule and as planned, although we hadn't realized the tires needed replacement. Options were reviewed and tires were installed as well. realized the tires needed replacement. Options were reviewed and tires were installed as well. More