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Subaru of Gwinnett
Duluth, GA
5,219 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales.
From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,219 reviews
December 06, 2020
Erica was very helpful in working with me to make sure all my needs and request were met in a timely manner. She was professional and efficient throughout the entire process. Once arriving on site, ever all my needs and request were met in a timely manner. She was professional and efficient throughout the entire process. Once arriving on site, everyone made sure I had all my questions answered and made the purchasing process smooth. Thank you Subaru of Gwinnett! More
by charlier16
Verified CustomerEmployees Worked With
Erica Gunby
December 05, 2020
Friendly, professional, and expedient appointment. As usual the Subaru Gwinnett team delivers, and is appreciated. Thanks Jeff and crew. A a a a a a usual the Subaru Gwinnett team delivers, and is appreciated. Thanks Jeff and crew. A a a a a a More
by ps820
December 05, 2020
Adam was very helpful and took time to answer all our questions. He let us explore and compare the various Subaru Forester models, and test drive the ones we were interested in. It was a positive experie questions. He let us explore and compare the various Subaru Forester models, and test drive the ones we were interested in. It was a positive experience for us buying a car at Subaru of Gwinnett. More
by cubano60.123
December 04, 2020
Bought the car there and they've looked after it well enough. Had a recall item fixed (quickly) and they did a very thorough check of the car at that time (I get they are trying to upsell and I already d enough. Had a recall item fixed (quickly) and they did a very thorough check of the car at that time (I get they are trying to upsell and I already do most of that work myself) but I appreciated the check. They also were able to fix a problem with the back life pretty quickly. I thought that their $89.99 four wheel alignment deal was particularly attractive, so took advantage of that. Service waiting area is very nice and people at the dealer are nice as well, keep you up to date on completion time and offer alternative transportation if needed. I've been to numerous dealers who are worse :) More
by SNSAMP
Employees Worked With
Kyle Formella
December 04, 2020
Was able to schedule an appointment for the next day after my Hill Assist light came on & the car would lose acceleration at random times. Turns out the brake assist module needed adjustment. Service after my Hill Assist light came on & the car would lose acceleration at random times. Turns out the brake assist module needed adjustment. Service area was busy, but my issue was resolved in a reasonable amount of time. More
by Foresterlover
Employees Worked With
Kyle Formella
December 04, 2020
Fabulous customer service! Trustworthy technicians; informative managers especially Jeff bowman and Shaun. Krispy Kreme donuts and coffee in the waiting area and all seemed COVID protected. informative managers especially Jeff bowman and Shaun. Krispy Kreme donuts and coffee in the waiting area and all seemed COVID protected. More
by BBMARANE
Employees Worked With
December 03, 2020
Had to turn over to Subaru Corp. I paid for new key on 29 Oct 2020. As of 03Dec 2020- they have still not provided the key. Horrible experience. Called Subaru Corp, to intervene. Oct 2020. As of 03Dec 2020- they have still not provided the key. Horrible experience. Called Subaru Corp, to intervene. More
by CYNTHIAGREEN18
December 03, 2020
It seemed to go OK until after the break fluid replacement (which would take 20 to 25 minutes). After about an hour and 15 minutes, Kyle went to go look for the car. When the person who had work replacement (which would take 20 to 25 minutes). After about an hour and 15 minutes, Kyle went to go look for the car. When the person who had worked on it returned it after it was wahed, Kyle had not returned. I got in the car and the rear windshield wiper had not been replaced. Fortunately, I did not turn it on and damage the window. Also, some of the indicators on the instrument panel had been changed. I did not see anyone to ask about this, so I drove home. Denise Hinkle More
by JDHINKLE1
Employees Worked With
Kyle Formella
December 03, 2020
I love this dealership! Great people & great service! Everyone there is friendly, knowledgeable & professional. We bought our Outback from them & never felt pressured at all. It was simple, easy & pleasa Everyone there is friendly, knowledgeable & professional. We bought our Outback from them & never felt pressured at all. It was simple, easy & pleasant. The service department has been great too! More
by JSCARY
Employees Worked With
Shaun Feltner
December 03, 2020
Really appreciate both Subaru of Gwinnett & Subaru Corporate for tacking care of us. Also like how my wife's favorite service rep makes her feel special and taken care of. Corporate for tacking care of us. Also like how my wife's favorite service rep makes her feel special and taken care of. More
by GRHOFMANN
Employees Worked With
Issa Kone
