Subaru of Gwinnett

A "5 Star Rating" Very professional and cordial sales personnel. A hassle free auto shopping experience. Our sales rep, Gerard, was a pleasure to deal with as well as Very professional and cordial sales personnel. A hassle free auto shopping experience. Our sales rep, Gerard, was a pleasure to deal with as well as the finance rep, Diana. More

In and Out Customer Service appears to be top of Gwinnett Subaru's list. Always a pleasure when I go in. This time was to trade in my 2016 Subaru Forrester. I Customer Service appears to be top of Gwinnett Subaru's list. Always a pleasure when I go in. This time was to trade in my 2016 Subaru Forrester. I was in and out with a new car in no time. Got all the bells and whistles I wanted on my new Forrester with little to no issues. My sales person was top notch. He didn't try to pressure me in any way and he went above and beyond to get what I wanted. Love, love, love doing business with these wonderful people! More

A really joy! Working with Matthew and the team at Suburu Gwinnet was an exceptional experience. Friendly, efficient and no pressure. Loved it, and LOVE my new car! Working with Matthew and the team at Suburu Gwinnet was an exceptional experience. Friendly, efficient and no pressure. Loved it, and LOVE my new car! Alan More

Love my new car! Liam Bennett contacted me by internet and text message from my interest in the possibility of purchasing a new car. His exceptional professionalism o Liam Bennett contacted me by internet and text message from my interest in the possibility of purchasing a new car. His exceptional professionalism of listening to what I wanted instead of pressuring me to buy a more expensive car was the reason I chose this dealership. His kindness was quite impressive! More

Subaru for life Mike Quigley at Subaru of Gwinnett was extremely helpful and made first time car buying quick and painless. I would definitely come back to Subaru of Mike Quigley at Subaru of Gwinnett was extremely helpful and made first time car buying quick and painless. I would definitely come back to Subaru of Gwinnett and recommend Mike and and his excellent service. I will love driving my impreza for years to come. More

Excellent Car Buying Experience! Elizabeth was very knowledgeable, honest, and friendly! I told her what I was looking for and she emailed me all the options. When I picked up my c Elizabeth was very knowledgeable, honest, and friendly! I told her what I was looking for and she emailed me all the options. When I picked up my car everything went perfectly just as she had explained. Lance was great too. I will recommend them to all my friends. Gwinnett Subaru is a very reputable dealership!! More

Subaru Autos are greatest, Personnel are the best anywhere! Came 200+ miles and would not think of going anywhere else to buy our cars, Adam is top in his field, gets us the best price and can beat all others Came 200+ miles and would not think of going anywhere else to buy our cars, Adam is top in his field, gets us the best price and can beat all others in knowledge and manners. Sales and the Service (Kyle) we got are definitely are superior in the state of Georgia! Why would anyone want to go anywhere else? THANKS!..... Subaru Of Gwinnett (Jennifer, too) More

Excellent service! No matter how difficult the diagnosis! Service at subaru of gwinnett is always customer focused. Over the years I have always taken my car back to the service department at the dealership b Service at subaru of gwinnett is always customer focused. Over the years I have always taken my car back to the service department at the dealership because #1 the service manager and her staff make me feel like part of their subaru family! I trust them to be more knowledgeable and caring regarding my car. The relationship I have with this service department has caused us to be a two subaru family . This is also why i will return to SOG to purchase my next Outback! I dont know the last names of many of the individuals who have assisted me but I appreciate the impressive staffing of this service department and its manager! More

Rethinking the Dealership I wasn't a fan of going to the "stealership" for any services, as I've had such terrible experiences in the past. But this is my first Subaru and my I wasn't a fan of going to the "stealership" for any services, as I've had such terrible experiences in the past. But this is my first Subaru and my first oil change with Subaru of Gwinnet (the first oil change was free -bonus, especially with the prices of synthetic oil). I found the service exceptionally courteous, as the waiting rooms were comfortable and amenable. The service person (Jeff) assigned to my experience kept me informed throughout the process and while there was some up-selling, I couldn't deny I needed to new wipers and engine filter (I actually had my local service recommend an engine filter prior to coming so I was comfortable it truly was needed). They also recommended a new cabin filter, but I declined until next time as I can't see replacing this every 6 months. But there was no attitude when I made this decision - all so very different from my previous dealership experiences. They washed my car and vacuumed the interior and the service person even took the time to go through the digital menus and set my next service reminder. Unfortunately, when I purchased the vehicle I was in a hurry and didn't have time to take the sales person up on his offer to do so. I wan't planning on returning to the dealership for further service, but I think I will now. The car wash, waiting room comfort, expertise, and honest recommendations as to what I needed (although I'm sure there's always an opportunity to "sell") has changed my mind about dealerships - at least this one. I'm very comfortable planning my next service visit with them. More

Wonderful experience I live in Florida but purchased my car in Georgia. The staff was helpful and professional. They had all of my paperwork ready for me when I arrived as I live in Florida but purchased my car in Georgia. The staff was helpful and professional. They had all of my paperwork ready for me when I arrived as I requested. They gave me a fair price and were a pleasure to work with. I highly recommend them! More