Subaru of Gwinnett

WONDERFUL! Everyone at this Dearlship is absolutely wonderful. When waiting in the quiet lounge I was not only able to observe on how employees enteract with one Everyone at this Dearlship is absolutely wonderful. When waiting in the quiet lounge I was not only able to observe on how employees enteract with one another but with also with other customers waiting as their cars where being serviced. If something was found or if was going to take longer than expected someone would always come and sit an speak with the customer. This is my first Subaru and I will never forget what Matthew Walsingham said “Welcome to the Subaru Family” That is the level of service you will receive here. THANK YOU! More

Alyssa was awesome! We made an appointment including time , not just a day. When an upgrade extended the time we would have to wait, Alyssa offered us a loaner car and we We made an appointment including time , not just a day. When an upgrade extended the time we would have to wait, Alyssa offered us a loaner car and we were able to take a walk in a nearby park to help pass the time! She answered our questions and made sure the technicians checked out our issues with GPS. This was easily the best service experience we’ve ever had at a dealership. Not only was Alyssa good at her job, she made us feel very comfortable. Also had a chance to chat with Adam (our sales rep) who we also appreciate. So far, Gwinnett Subaru gets an A+ from Bill and Leanne! More

Went over and beyond to find the Outback that I wanted I had visited many other dealerships before deciding to purchase a new car from Subaru of Gwinnett. Everyone who helped me from the Sales Manager on d I had visited many other dealerships before deciding to purchase a new car from Subaru of Gwinnett. Everyone who helped me from the Sales Manager on down were great! I wanted a new 2108 Wilderness Green Metallic Outback with Eyesight. But being the end of August, the 2018 models with those features were becoming more scarce. Even though they did not have that particular car on the lot, Jennifer and Elizabeth went to work.They found exactly what I wanted and had it there within 2 days. You couldn't have asked for a better team! More

Friendly people, casual & comfortable environment I can't recommend Subaru of Gwinnett highly enough. I showed up on a busy Saturday with no appointment, and someone (Sara Angel) was immediately avai I can't recommend Subaru of Gwinnett highly enough. I showed up on a busy Saturday with no appointment, and someone (Sara Angel) was immediately available to help me. Sara was very knowledgeable about my options and the dealership's inventory, and helped me find and test drive vehicles that matched by picky preferences. She was super patient with me and I didn't feel any pressure from her, which is very important to me. Everyone else I worked with at the dealership was very friendly, informative, and helpful, without making me feel pressured to buy a car. I ended up finding the perfect vehicle to buy, and of course, left my garage opener in my trade-in when I drove off. Sara called me right away to let me know, and she mailed it to me so I had it the very next business day. I will definitely go back there when I'm ready for my next vehicle. More

Routine oil change plus mirror repair. My 2016 Subaru Legacy was in for oil change and passenger side mirror repair. I struck a pole in bad weather. My car was ready faster than promised, c My 2016 Subaru Legacy was in for oil change and passenger side mirror repair. I struck a pole in bad weather. My car was ready faster than promised, clean and repairs were 50% less than expected. I have driven BMWs, Lexus, and Honda Accords. I could not be more pleased with my Subaru. Comfortable to drive, inexpensive to maintain and looks great. My lease is up in 6 months and I am planning to be with Subaru for many years to come. Subaru of Gwinnett really understands what customers want. They get it. More

Excellent buying experience Mike Quigley did exactly what he said he would do, and Lance was efficient with the paperwork process. A very positive experience all around - I did Mike Quigley did exactly what he said he would do, and Lance was efficient with the paperwork process. A very positive experience all around - I did most of the work up front on the website and by phone, and drove out with my car within an hour after arrival More

Good service Provided a loaner since needed to keep my car and was communicative about my issue. Everyone at Gwinnett Subaru is friendly and the waiting area is c Provided a loaner since needed to keep my car and was communicative about my issue. Everyone at Gwinnett Subaru is friendly and the waiting area is comfortable. More

Great service and fast, too! The 18,000 mile service for my Subaru Outback was fast and efficient. The staff were all very friendly and helpful. The facility was clean, bright a The 18,000 mile service for my Subaru Outback was fast and efficient. The staff were all very friendly and helpful. The facility was clean, bright and well-stocked with snacks and beverages. More